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Hampton Inn Boston Bedford Burlington

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Hampton Inn Boston Bedford Burlington
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548 Reviews from our TripAdvisor Community

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Showing 519: English reviews
Tel Aviv, Israel
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed here on business and on vacation - the rooms are spacious, clean; offering a work/sitting area and a sleeping area. Free parking, free breakfast - much better than at similar hotels. The staff is friendly. Location - about 30-60 minutes from Boston & New Hampshire.

Helpful?
Thank Jude W
Alexandria, Virginia
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

Picked this rather than stay in overpriced Boston hotels. Proved to be a smart choice. The girls at the desk were very friendly and suggested I take the train into Boston when I said I didn't want to drive there and find parking. It worked out real well and I'd suggest it to folks who don't want to face Boston's... More 

Helpful?
Thank Judy920
Ewilesgm, Front Office Manager at Hampton Inn Boston Bedford Burlington, responded to this review

Dear Judy920, Thank you for staying with us at the Hampton Inn Bedford-Burlington and for taking the time to write a review about our hotel. I am so happy to hear that you found our front desk agents to be friendly. I will share you feedback with them. Also, I am happy that their suggestions on using public transportation helped... More 

Bedford, MA, United States
1 review
3 of 5 stars Reviewed 4 days ago NEW

Front desk staff do not seem to take complaints serious. Had issues that got resolved after I went to hotel personally. Not helpful by phone. Good place to stay but do not expect anything specatacular. Average rating

Review collected in partnership with Hampton

Helpful?
Thank Venkataraman S
Ewilesgm, Front Office Manager at Hampton Inn Boston Bedford Burlington, responded to this review

Dear Venkataraman S, I wanted to thank you for choosing to stay with us at the Hampton Inn Bedford-Burlington. That being said, I wanted to apologize for the unpleasant service experience that you went through with getting your complaints resolved. You shouldn't have to go to the hotel to get an issue resolved. I would love to speak to you... More 

Tel aviv
Level Contributor
95 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Spend there 2 nights for businesses and didn't see anything special . Rooms are large and spacious. bathroom sprinkler is quite poor and towels are not soft.. breakfast was reasonable and staff was very friendly .

Helpful?
Thank Nis62
Ewilesgm, Front Office Manager at Hampton Inn Boston Bedford Burlington, responded to this review

Dear Nis62, Thank you for staying with us at the Hampton Inn Bedford-Burlington. We truly loved having you here! I am very happy to hear that you found the staff friendly and the room large and spacious. We all pride ourselves on providing the best customer service possible in the most welcoming environment possible. I hope you stay here again... More 

Wicklow, NB
Level Contributor
97 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed on the first floor and the floor from the room upstairs had more squeeks in it than a mouse. It pretty near drove me crazy and the people never seemed to go to bed. They were not rowdy, just walking around, but the squeaky floor was so annoying. In a modern hotel, this is really not what I... More 

Helpful?
Thank Canada_Joe_Wicklow
Ewilesgm, Front Office Manager at Hampton Inn Boston Bedford Burlington, responded to this review

Dear Canada_Joe_Wicklow, I wanted to thank you for your recent stay with us. I am happy that the breakfast and other amenities were up to your satisfaction. I'm sorry that you were disrupted by noise from another room. If there is anytime that you are disturbed. we encourage our guests to call the front desk to address the situation. Again,... More 

Houston, Texas
1 review
5 of 5 stars Reviewed 1 week ago

Lovely staff and awesome accommodation. We had to change the hotel at the last minute and the staff here were courteous and friendly. Lot of breakfast options. Plenty of parking spaces. Late arrival is not an issue. Coffee and cookie are always available for the guests

Review collected in partnership with Hampton

Helpful?
Thank shanm436
Ewilesgm, Front Office Manager at Hampton Inn Boston Bedford Burlington, responded to this review

Dear shanm436, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service that our guests expect. Thank you again,... More 

BENTON
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Emily was fantastic! She provided excellent customer service. She was bubbly, enthusiastic, and genuine. I travel nationwide with my position and my company has us in a hampton 99% of the time. Emily is one of two front desk clerks I would write a review for.

Review collected in partnership with Hampton

Helpful?
Thank JONATHAN M
Ewilesgm, Front Office Manager at Hampton Inn Boston Bedford Burlington, responded to this review

Dear JONATHAN M, Thank you for taking the time to comment about your recent stay at the Boston Bedford Burlington! Thank you for your kind words about Emily! She is a STAR employee and I will be sure to share your comments with her and the staff. I am glad that we have exceeded your expectations. Please come back and... More 

Westcliffe, Colorado
1 review
5 of 5 stars Reviewed 2 weeks ago

I would stay at this Hampton in its a great place! Staff is extremely pleasant, welcoming and gracious, ooms are immaculate, location is central, breakfast has the best coffee ever and the place is overall great.

Review collected in partnership with Hampton

Helpful?
Thank Iliana F
Ewilesgm, Front Office Manager at Hampton Inn Boston Bedford Burlington, responded to this review

Dear Iliana F, Thank you for taking the time to comment about your recent stay at the Boston Bedford Burlington! I am glad that we have exceeded your expectations. We pride ourselves on allowing our guests to end their day in a refreshing clean bed and starting their day with a bountiful hearty breakfast. Please come back and stay with... More 

Charlotte, North Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Great hotel, excellent value. The on duty overnight attendant was welcoming and flexible in meeting our needs. The complementary Breakfast was more than adequate. The food was good enough that we did not feel compel to buy breakfast at a local restaurant.

Review collected in partnership with Hampton

Helpful?
1 Thank 241derrickg
Ewilesgm, Front Office Manager at Hampton Inn Boston Bedford Burlington, responded to this review

Dear 241derrickg, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service that our guests expect. Thank you again,... More 

North Wales, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We really enjoyed our stay at this hotel! Service was excellent. Rooms were large and clean. All employees were helpful. Breakfast was great. Internet had a strong signal. The children loved the pool and several adults were pleasedw ith the fitness center.

Review collected in partnership with Hampton

Helpful?
1 Thank mumfe2016
Ewilesgm, Front Office Manager at Hampton Inn Boston Bedford Burlington, responded to this review

Dear mumfe2016, Thank you for choosing to stay with us recently at the Hampton Inn Bedford/Burlington! We sincerely appreciate that you have taken the time to review our hotel on Trip Advisor. Many of our guests consult Trip Advisor before making travel plans, so your review makes a great impact on our business. I am so pleased to hear that... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Hampton Inn Boston Bedford Burlington

Address: 25 Middlesex Tpke, Billerica, MA 01821-3936
Location: United States > Massachusetts > Billerica
Price Range: $120 - $261 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Boston Bedford Burlington 2.5*
Number of rooms: 129
Reservation Options:
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Also Known As:
Hampton Inn Bedford - Burlington Hotel Billerica
Hampton Inn Billerica
Billerica Hampton Inn
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