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Hampton Inn Waldorf

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3750 Crain Highway, Waldorf, MD 20603
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Hampton Inn Waldorf
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239 Reviews from our TripAdvisor Community

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Gloucester Point, Virginia
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Arrived early in the morning. Missed breakfast but at checkout Brittany offered me a to go bag with apple etc. To my surprise Lisa was still in the kitchen and fixed me something to eat. Need I say anymore about how special the two ladies made me feel. The hotel was comfortable but they are the reason I will return... More 

Helpful?
Thank YvonneHD77
Brittany T, Manager at Hampton Inn Waldorf, responded to this review

Dear guest, First off I would like to thank you for taking the time to review us, we value and appreciate all guest feedback. I am pleased to hear that you enjoyed your stay with us, our number one priority is guest satisfaction. If you ever need anything please feel free to contact me. We are happy to know that... More 

Welcome, Maryland, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We left home during the recent storm in Maryland to stay in hotel. We chose Hampton Inn because of it location near restaurants. Staff was outstanding, room were clean. When we hand issue with heat in our first room, staff immediately moved family to another.

Review collected in partnership with Hampton

Helpful?
1 Thank Sandra B
Brittany T, Manager at Hampton Inn Waldorf, responded to this review

Dear Sandra, First off I would like to thank you for taking the time to review us, we value and appreciate all guest feedback. I am pleased to hear that you enjoyed your stay with us, our number one priority is guest satisfaction. We are happy to know that our staff met your expectations! We look forward to seeing you... More 

Las Vegas, United States
2 reviews
3 of 5 stars Reviewed December 29, 2015

Wifi was useless with constant disconnects and speed so slow you could not fully load any web pages. Otherwise just an average overall rating for my stay--not the best nor worst of the many Hampton's I've stayed across the country. Given the location/town (Waldorf, MD), there just aren't many other options.

Review collected in partnership with Hampton

Helpful?
Thank James B
Brittany T, Manager at Hampton Inn Waldorf, responded to this review

Dear James, First off I would like to thank you for taking the time to review us, we value and appreciate all guest feedback. I did want to let you know we do have business center on the first floor you are welcome to at anytime that might work better for you. We also do have an option for a... More 

Roanoke Rapids, United States
1 review
2 of 5 stars Reviewed December 11, 2015

In comparison to other Hampton Inns, this one was not what I expected. Lobby is very outdated. The common areas, weren't well dusted--especially the area when getting off/on the elevators on the floors. Carpet was very "old looking". There were stains on the walls in my room. The shower walls had not been cleaned very well. There were very visible... More 

Review collected in partnership with Hampton

Helpful?
Thank Mary A
Brittany T, Manager at Hampton Inn Waldorf, responded to this review

Dear Mary, First off I would like to thank you for taking the time to review us, we value and appreciate all guest feedback. I am extremely sorry to hear that we did not meet your expectations. All of the information you have provided has been relayed on to the housekeeping department. We hope that you do consider returning to... More 

West Hartford, Connecticut
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed December 8, 2015

This was at the end of a log drive in the rain in a unfamiliar area and this hotel provided me with a known establishment and convenient restaurants with in walking distance. It doesn't get any better than that.

Review collected in partnership with Hampton

Helpful?
1 Thank CaptBill2015
Brittany T, Manager at Hampton Inn Waldorf, responded to this review

Dear Bill, First off I would like to thank you for taking the time to review us, we value and appreciate all guest feedback. I am pleased to hear that you enjoyed your stay with us, our number one priority is guest satisfaction. We are happy to know that our staff met your expectations! We look forward to seeing you... More 

New York, United States
1 review
2 of 5 stars Reviewed December 6, 2015

This is a great hotel and enjoyed the stay although the check-in process was a failure on their part (could not find my reservation although I had confirmation numbers and door key issues) and the check-out process was nearly as bad (staff could not get printer to work to print receipt)

Review collected in partnership with Hampton

Helpful?
Thank Keller T
Brittany T, Manager at Hampton Inn Waldorf, responded to this review

Dear Keller, First off I would like to thank you for taking the time to review us, we value and appreciate all guest feedback. I am pleased to hear that you enjoyed your stay with us on our hotels perspective, our number one priority is guest satisfaction. I am extremely sorry about the issues you had with our front desk... More 

Framingham,MA
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 5, 2015

We were tired driving and were very satisfied with this hotel again.Our snow bird travels necessitate a good night sleep and a good breakfast. We received it here and there was a good restaurant for dinner in walking distance.

Review collected in partnership with Hampton

Helpful?
1 Thank 237Dick
Brittany T, Owner at Hampton Inn Waldorf, responded to this review

Dear guest, First off I would like to thank you for taking the time to review us, we value and appreciate all guest feedback.I am pleased to hear that you enjoyed your stay with us, our number one priority is guest satisfaction. We are happy to know that our staff met your expectations! We look forward to seeing you in... More 

South Carolina
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed December 4, 2015 via mobile

This hotel is outdated. They need to update this hotel. They are cheap. They only give you two towels per room. Why would they not give you 4 towels per room. We stayed there two nights. I will look for another hotel next week when I go back for work.

Helpful?
Thank c4sweeties
Brittany T, Manager at Hampton Inn Waldorf, responded to this review

Dear Guest, First off I would like to thank you for taking the time to review us, we value and appreciate all guest feedback. I am extremely sorry to hear that we did not meet your expectations. All of the information you have provided has been relayed on to the housekeeping department. In your future stays we will try our... More 

Dover, United States
1 review
5 of 5 stars Reviewed November 30, 2015

This hotel is very clean, nice appearance, the rooms were very nice looking and clean. I was pleased with the rooms my family and I stayed in. They even provided free breakfast. Overall, this hotel is pretty nice. I would definitely stay again.

Review collected in partnership with Hampton

Helpful?
Thank April S
Brittany T, Manager at Hampton Inn Waldorf, responded to this review

Dear April, I am pleased to hear that you enjoyed your stay with us, our number one priority is guest satisfaction. We are happy to know that our staff met your expectations! We look forward to seeing you in your future travels! Sincerely, Brittany Tipton Assistant General Manager Brittany.Tipton@hilton.com More 

Richmond, Virginia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 27, 2015

My husband and I were traveling to Maryland to spend Thanksgiving with my brother. With the expected holiday traffic, we thought it would be good if we could get an early check so we called the hotel. A very helpful gentleman (later we found out was Mr. Clyde Anderson) to the time to assist us over the telephone, made sure... More 

Helpful?
Thank Janet J
Brittany T, Manager at Hampton Inn Waldorf, responded to this review

Dear Janet, I am pleased to hear that you enjoyed your stay with us, our number one priority is guest satisfaction. We are happy to know that our staff met your expectations! We look forward to seeing you in your future travels! Sincerely, Brittany Tipton Assistant General Manager Brittany.Tipton@hilton.com More 

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