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Hilton Garden Inn Waldorf

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Hilton Garden Inn Waldorf
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399 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Waldorf
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Showing 398: English reviews
Waldorf, United States
1 review
1 of 5 stars Reviewed October 12, 2015

I stayed at this hotel from October 2 - 4, 2015 and the staff did not care whether I had a good stay or not. When I told the Staff member (Jessica) when I was checking out that the mattresses were very poor and a I did not get a good night sleep the whole time - all she say... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Madeline H
Aamar S, General Manager at Hilton Garden Inn Waldorf, responded to this review

Dear Madeline H, Thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; I sincerely apologize for falling short during your stay and can assure you that this is not a norm at the... More 

Yuma, Arizona, Usa
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed October 11, 2015

Outstanding staff, accommodations first rate. Best sleep I've had in weeks! The room was very clean, everything in it's place. Very quiet at night as well. Fast elevators...hot coffee :) I think the cookies in the evening are a lovely touch.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Kevin F
Washington D.C., United States
2 reviews
5 of 5 stars Reviewed October 7, 2015

Great service, great stay, and consistency where ever you lodge at Hilton. I have been using this hotel for 10 years consistently and they have not missed a beat. I highly recommend to those who haven't done so to apply to become a Hilton Honors Member to enjoy the full benefit of the Hilton portfolio.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank John W
2 reviews
5 of 5 stars Reviewed October 6, 2015 via mobile

We are here for a fishing tournament, the staff has been AMAZING! They made sure we had a great spot to keep the boat with an electrical hook-up and they ensured we had a room to over look the parking lot where the boat is. I have stayed in many hotels but this one takes the cake for customer service,

Helpful?
Thank Holly K
Raleigh, United States
2 reviews
5 of 5 stars Reviewed October 4, 2015

The staff at this Hotel are great. Very helpful, kind and professional. I would recommend this Hotel for anyone needing a place to stay in the Waldorf area. Staff went the extra milke to make sure your stay was as pleasant as possible.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Raymond M
Wilmington, Delaware
Level Contributor
169 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
2 of 5 stars Reviewed September 21, 2015

I have stayed at Hilton Gardens before but never in Waldorf. First of all, the indoor pool was closed for renovation. Breakfast buffet was adequate only-$10+ for hot buffet. Either walls were paper thin or the guests this week were rambunctious. Did they ever sleep? Could hear arguments, partying, running down the halls. We had to put on radio and... More 

Helpful?
Thank James C
Aamar S, General Manager at Hilton Garden Inn Waldorf, responded to this review

Dear Mr. Clancy, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were unhappy with the pool closure and the noise I want to assure you that this is not a norm but an isolated incident, our pool was closed for... More 

New Jersey
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
2 of 5 stars Reviewed September 17, 2015

We have stayed at this hotel a number of times. It is the perfect stop over spot between Myrtle Beach and New Jersey. My husband has MS and a great difficulty walking. I have a standard note on my reservations page that we need first floor accommodations. I booked an accessible room. They are always on the first floor plus... More 

Helpful?
1 Thank desertwanderer
Aamar S, General Manager at Hilton Garden Inn Waldorf, responded to this review

Dear desertwanderer, I appreciate your candid review of your recent stay at our property. I apologize for the room assignment not meeting your expectations as comfort and safety is our highest priority for our guests. As well, I’m sorry we were unable to provide you with blankets and a bath mat. While room type requests cannot be met every time,... More 

Clinton, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed September 9, 2015

I order food for breakfast and never received, no silverware, no juice, staff acted as if they didn't know what they where doing. I would not eat in the hotel if I stayed there again. the staff it seem was not prepared for a large group for breakfast. and at the banquet ran out of food. I like the location... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Jesse W
Aamar S, General Manager at Hilton Garden Inn Waldorf, responded to this review

Dear Jesse W, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We can assure you that this was an isolated indecent and not... More 

waldorf, United States
1 review
5 of 5 stars Reviewed September 1, 2015

The room was fantastic and guest services was extremely helpful. The only problem I encountered was checking in with CASH after booking with my credit card. I was told I could not pay cash using a government rate. But, it worked out and I was satisfied...just FYI..no cash payments for Government rates, CC payments only.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Carleen B
Rehoboth Beach, United States
1 review
4 of 5 stars Reviewed August 29, 2015

Dependable Hilton Garden Inn service delivered as per Brand Promise. Staff attention to your needs is Top Level. Internet connection in my area of the hotel was not very strong, causing slow use. Room services is timely and reasonably priced.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Douglas B
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Laundry Service

Additional Information about Hilton Garden Inn Waldorf

Address: 10385 Odonnell Pl, Waldorf, MD 20603-7287
Location: United States > Maryland > Waldorf
Price Range: $124 - $219 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Waldorf 3*
Number of rooms: 130
Reservation Options:
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Also Known As:
Hilton Garden Inn Waldorf Hotel Waldorf
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