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DoubleTree by Hilton Hotel Washington DC - Silver Spring

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DoubleTree by Hilton Hotel Washington DC - Silver Spring
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835 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Washington DC - Silver Spring
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Showing 823: English reviews
Bern, Switzerland
1 review
1 of 5 stars Reviewed April 25, 2016

When complaining about kids recurrently fooling around between 2 and 5 am during a week night, I was simply given excuses. To me the noise sounded like people destroying a hotel room which didn't surprise me given the way some peices of furniture looked like. Hotel security also didn't seem to do much good since I recurrently had to call... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank LuckyLukeCH
jimsalvo, General Manager at DoubleTree by Hilton Hotel Washington DC - Silver Spring, responded to this review

I am so sorry your stay was not enjoyable.......we strive to exceed expectations and it is obvious we fell short. I do hope you allow us another opportunity to regain your trust as I am confident this recent stay was not the norm. Hope to see you return in the future. More 

High Point, North Carolina
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 24, 2016 via mobile

I stayed here for business a year ago and really enjoyed my stay. This time, not so much. I requested a particular room type when I booked the room and the request want honored. The room I was given was a king room with an extremely small bathroom. The room appeared to be clean. There was a consistent "muggy" feel... More 

Helpful?
Thank Chatonda C
jimsalvo, General Manager at DoubleTree by Hilton Hotel Washington DC - Silver Spring, responded to this review

Thanks for taking the time to post your review. We do try to accommodate all requests. Please do call the hotel directly in the future prior to arrival as I am confident we will do our best to place you in the desired accommodations. More 

1 review
2 of 5 stars Reviewed April 23, 2016

Stayed at this hotel for business travel the week of April 17-22. Arrived after 3pm so that room would be available and when we got there room was not available. Bathroom had mildew around the border of the wall and tub. Thought it would be taken care of the next day; wasn't until I said something about the manager about... More 

Helpful?
Thank George K
jimsalvo, General Manager at DoubleTree by Hilton Hotel Washington DC - Silver Spring, responded to this review

I apologize that your sty was not up to standard as we strive to exceed expectations. It is evident we fell short this time around. I have shared your review with various members of the management team to follow up accordingly. I do you hope you allow us another try to earn your business. More 

Travelers are raving about these Silver Spring hotels

NYC
Level Contributor
222 reviews
113 hotel reviews
common_n_hotel_reviews_1bd8 236 helpful votes
3 of 5 stars Reviewed April 22, 2016

The hotel staff was lovely. Upon check-in, I was greeted with a warm cookie and two bottles of water which was a very nice touch. I was upgraded to a suite based on my status. The room was immaculate and looked fresh. The room itself was large but the bathroom was tiny. I could barely get into the shower without... More 

Helpful?
Thank Intrepidtraveler53
jimsalvo, General Manager at DoubleTree by Hilton Hotel Washington DC - Silver Spring, responded to this review

Thanks for the comments about the staff and cleanliness of the hotel. I am sorry about the residual noise form the neighboring rooms and do hope you visit again soon... More 

1 review
2 of 5 stars Reviewed April 21, 2016

Throughout our stay the staff seemed overwhelmed. There were not enough towels in our room for the number of guests, the pull out bed was so uncomfortable that I slept on the couch instead. Few linens were provided for the pull out. Breakfast was set up like a continental breakfast (self serve buffet with typical continental breakfast choices) but they... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank M4534UZjessicaf
jimsalvo, General Manager at DoubleTree by Hilton Hotel Washington DC - Silver Spring, responded to this review

I am disappointed we did not meet or exceed your expectations during your recent visit. I hope you allow us another chance to regain your trust should your travels take you back our way as I am sure your next stay will be much more enjoyable. More 

Carmel
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed April 21, 2016

First of all, the hotel implies that it is located "two blocks" from the Metro station. Try a half mile or more -- up hill and on marginal pavement. Next, the water to the room was off (completely) one morning and then, when it finally came back on, was for a few minutes a dark rust color with a putrid... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank 124douglash
jimsalvo, General Manager at DoubleTree by Hilton Hotel Washington DC - Silver Spring, responded to this review

I am so sorry for the challenges that you noted. The hotel did experience a temporary water supply outage due to a city main break. Your experience was not the norm and do hope to see you return. More 

Boston, Massachusetts
Level Contributor
18 reviews
4 hotel reviews
3 of 5 stars Reviewed April 20, 2016

I found it hard to control the temp in the room, it was either to hot or to cold. the bed was to hard for me. The room was very small, there wasn't much room in the bathroom, things like the outlets and hairdryer were hidden!

Helpful?
Thank annefracht
jimsalvo, General Manager at DoubleTree by Hilton Hotel Washington DC - Silver Spring, responded to this review

Thanks for your post and do hope to see you return. if you prefer a larger room, the hotel does boast 55 suites which are much larger than the standard rooms. More 

north port florida, United States
2 reviews
5 of 5 stars Reviewed April 18, 2016

Everyone at this hotel provided great customer service! The staff went out of their way to make sure we knew they were there for us. From the valet parking to the front desk to the restaurant staff-even an engineer on the elevator who introduced himself and said to call him if we needed anything...Great customer service!

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Mark K
jimsalvo, General Manager at DoubleTree by Hilton Hotel Washington DC - Silver Spring, responded to this review

Thanks for the great review and glad the staff made such a fantastic impression. Hope to see you return soon! Safe travels. More 

Media, Pennsylvania
1 review
5 of 5 stars Reviewed April 17, 2016 via mobile

Great location, friendly staff, clean and fresh rooms. If you want to go to DC this hotel is close to everything. The valet guys are super friendly and courteous. We checked in and I told him I was leaving in about an hour and when I came down he had my car ready. Very impressed with the entire staff

Helpful?
Thank srk1031
jimsalvo, General Manager at DoubleTree by Hilton Hotel Washington DC - Silver Spring, responded to this review

Thanks for the great comments and hope to see you return! More 

Howell, New Jersey
Level Contributor
85 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed April 16, 2016

It was a satisfactory stay, but this was not 100% of what I have come to expect from a Doubletree. After having walked mostly uphill from the Metro station, it took a while to check-in because somebody in front of me had an issue, and one of the desk clerks was staring down at a computer monitor with a blank... More 

Helpful?
Thank Kevin K
jimsalvo, General Manager at DoubleTree by Hilton Hotel Washington DC - Silver Spring, responded to this review

Thank you for taking the time to post your comments and your loyalty as a Diamond member. We strive to exceed expectations and it is apparent we fell short this time around. I have shared your comments with my Executive Team so they may follow up accordingly. I hope you allow us another opportunity to regain your trust should your... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Our DoubleTree hotel in Silver Spring, MD is located near a lively entertainment district, the Metro Red Line commuter rail, and Interstate 495/Capital Beltway. Walk or take our hotel shuttle to the restaurants, shops and entertainment venues in downtown Silver Spring, or ride the Metro commuter train - only two blocks away - to Washington DC. Discover Silver Spring's pedestrian-friendly downtown. The hotel is close to the American Film Institute's Silver Theater, Round House Theatre, Discovery Communications, FDA, NOAA, Howard University, NIH and Walter Reed. Stay within 45 minutes of Washington National Airport and the Baltimore/Washington International Airport and Washington Dulles International Airport. The DoubleTree by Hilton Hotel Washington DC-Silver Spring features modern guest rooms and suites, each with complimentary WiFi, work desks and natural stone bathrooms. Upgrade to a suite for a deluxe private room, separate living area, and walk-in closet. Maintain your exercise routine in our heated indoor pool and fully equipped fitness center. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Washington DC - Silver Spring

Address: 8727 Colesville Rd, Silver Spring, MD 20910-3903 (Formerly Hilton Washington DC/Silver Spring)
Location: United States > Maryland > Silver Spring
Price Range: $99 - $210 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Washington DC - Silver Spring 3.5*
Number of rooms: 248
Reservation Options:
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Also Known As:
Hilton Silver Spring
Silver Spring Hilton
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