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Sheraton Silver Spring Hotel

Traveler (48)
Room & Suite (31)
Dining (9)
Certificate of Excellence

About

#2 of 13 hotels in Silver Spring
Location
Cleanliness
Service
Value
Certificate of Excellence
The newly renovated Sheraton Silver Spring Hotel is situated in the heart of downtown just minutes away from charming shops and restaurants, and quick access to anywhere in the Washington, D.C. area via the Metro which is only 3 blocks away from the hotel. The Sheraton offers complimentary shuttle transportation within 3 miles. For those trips that are outside the 3 miles the Sheraton has and in-house car service that is very competitively priced. The service is available for local runs as well as airports pickups and drop offs. Please call Guest Services for pricing. For your dining pleasure the Hotel has Mica Restaurant for Breakfast and Lunch.With a full menu and a breakfast buffet guests will be delighted with the choices available. Mica Lounge opens for Dinner and late evening snacks. Offering a Social Hour Menu from 5:00 PM to 7:00 PM daily with specials starting at $5.00. Mica has 6 Flat screen TV's so that travelers do not miss their favorite team or even their favorite Television series. The Sheraton also offer room service from 6:00 AM to 11:00 PM 7 days a week. For the extra special occasions the Sheraton has Jr. Suites and One Bedroom Suites available both with Club Lounge access. So when visiting Silver Spring, MD try out the newly renovated Sheraton and make sure to sign up for the SPG rewards program.
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Property amenities
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Room service
Free High Speed Internet (WiFi)
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair access
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Room features
Air conditioning
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Hotel links
Visit hotel website
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Hotel deals

Location

Full view
86Good for walkers
Grade: 86 out of 100
60Restaurantswithin 0.3 miles
5Attractionswithin 0.3 miles
222Reviews
9Q+A
31Room tips
Traveler rating
  • 130
  • 47
  • 24
  • 17
  • 5
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Popular mentions
I work in the travel industry and stay in dozens of different hotels every year, and this is by far one of the worst. The evening staff that checked me in was rude and unhelpful. The wake up call I set for my group came 45 minutes early - not just for me but for my whole block
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Response from AlruciaH, Manager at Sheraton Silver Spring Hotel
Responded 2 days ago
Dear edoo88, We would like to sincerely apologize for the inconveniences that you have experienced throughout your stay with us. It is very disappointing to hear that our front desk team failed to exceed your expectations at check in and throughout your entire stay. We fully understand your frustration about getting an incorrect wake up call and how this negatively impacted you and your group your entire day. The experience you described is definitely not the level of service we strive to deliver to our guests and for that we are truly sorry. We can assure you that your feedback will be shared with our management team to ensure that all the necessary steps are taken to prevent these issues from happening in the future. We hope that you will consider giving us another opportunity to make up for failing you in the future.
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Its an old hotel in not a very great neighborhood. So you get what you pay for. Here is what i think. It you want a less expensive option to visit DC, it is close to the train station for getting in and out of the city. The rooms are old school, i always make the
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Response from AlruciaH, Manager at Sheraton Silver Spring Hotel
Responded 2 days ago
Dear NickellFamilyTravel, Thank you for taking the time out to share your honest feedback with us. We sincerely apologize for falling short of meeting and exceeding your expectation. We can assure you that your feedback will be shared with our team to ensure that we make the necessary changes and improvement to continue our positive growth. Once again, we apologize for failing you, and we hope that you will consider giving us another opportunity in the future to make up for our short comings.
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We booked 2 rooms as a family and came to the Sheraton silver spring for our Nephew University Graduation. As soon as we came inside the hotel we was greeted and welcomed by Hilina with a beautiful smile it truly made us felt special. The hotel was clean and we enjoyed the
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We enjoy coming to Sheraton silver spring as a Marriott member , specially the customer service we receive by hilina with her smile and warm in energy.she is professional and always answered questions with detail . We enjoy the bar restaurant service.
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I got here because it was the closest hotel to within budget for my project, but I come back because I like the staff and location! Shoutout to Helena at the front desk who is a rockstar. Also there's no pool at this hotel even though it's listed in the amenities...will it ever
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PRICE RANGE
$85 - $377 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza silver springsilver spring crowne plaza
FORMERLY KNOWN AS
Crowne Plaza Hotel Washington DC Silver Spring
LOCATION
United StatesMarylandSilver Spring
NUMBER OF ROOMS
229
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