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Red Roof PLUS+ Washington DC-Rockville

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Red Roof PLUS+ Washington DC-Rockville
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240 Reviews from our TripAdvisor Community

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Showing 236: English reviews
Millville, Delaware
Reviewed June 1, 2013

We stayed here for several nights. The toilet clogged on the first night - so we were moved to another room - no big deal. The rooms are small. Two people could barely walk past each other. But, it served our needs.

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Helpful?
Thank WyattsGrumpy
RedRoofInnRockville, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this review

Very sorry to hear that you were inconvenienced with having to move rooms-We do hope that our team took good care of you...we hope to see you again! Thank you for choosing RRI Shirley Jordan/ Claudia Lazo G.M's

Spotsylvania, Virginia, United States
Reviewed May 28, 2013

The Inn was wonderful, clean and very comfortable. The staff when checking in and out were absolutely amazingly friendly and helpful. I would NOT opt to stay anywhere else. The rooms are all renewed and fresh. The set up of the room (deluxe king) was a great set up for work and or play, Open and airy which is very...

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Helpful?
Thank Karen S
RedRoofInnRockville, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this review

Glad to hear that our team took very good care of you...And we are very proud of the Renovation and will continue to work hard at keeping it well maintained. We look forward to seeling you real soon. Thank You, and we will pass your comments to my team Shirley Jordan/ Claudia Lazo G.M's

Reviewed May 25, 2013

PLEASE stay here. What a fantastic hotel for a good price. If you dont want to read my whole review, please read the bottom line! My husband is active duty military, and needed to go to Bethesda for sugery, and we chose Red Roof for its pet policy when the Navy lodge was full. We booked through Expedia for 8...

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Helpful?
1Thank Jaded_Pill
RedRoofInnRockville, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this review

Thank you so much for that awesome review...Actually,Kellie is our 7-3 team member-her customer service skills often surpasses that of the management staff. You were in very good hands. She takes her job very seriously and we are lucky to have her. Sometimes we have to cut her conversations short( with some of the guests)-:). She has never met a...

Bethesda, Maryland
Reviewed May 24, 2013

I stayed almost 2 weeks waiting to go to Europe. The prices were reasonable and the staff was great. Kellie and Patricio at the front desk are courteous and totally professional. The housekeeping staff did a good job and were always pleasant to deal with. The hotel is convenient to the Metro which was very nice. Overall, a very nice...

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Helpful?
Thank Pete043
RedRoofInnRockville, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this review

Everyone is busy, with important things to do! thank you for making this review one of them. We are very happy when our guests notice the condition of the property, but especially happy when a team member goes above and beyond expectations. Kellie is great, and is a value to our team Thank you. Shirley Jordan Claudia Lazo G.M's

worcester MA
Reviewed May 12, 2013

We stayed there for a full week. It was kept very clean and pleasant. Even the sidewalk outside our room were electronically cleaned. Everyone was nice, but one person stood out from the rest as being above and beyond friendly and helpful. Her name is KELLIE. She was extremely friendly with a sweet voice and smile. She made one feel...

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Helpful?
Thank 466carol
RedRoofInnRockville, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this review

Thank you for the great review! Kellie is our resident miracle worker-) We really work hard at making certain our guests have an awesome stay...your recognition makes it all worth while. again, thank you Shirley Jordan/Claudia Lazo G.M's

Beaver, Pennsylvania
Reviewed May 11, 2013

My husband and I chose this hotel because the price was reasonable and it was close to the Metro since we were going into Washington DC the next day. We were greeted at the front desk by Kellie and we both agreed that every hotel should have a Kellie! She was so personable and helpful with everything. We weren't sure...

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Helpful?
1Thank Joyce H
RedRoofInnRockville, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this review

It is always good to know that we can look forward to a return visit...clearly our team took very good care of you. Thank you for taking the time to let us know. We will pass on your comments to our staff! Shirley Jordan/ Claudia Lazo G.M's

Pittsburgh, Pa.
Reviewed May 6, 2013

The room was basic but clean and comfortable. The location was perfect for our activities around suburban Maryland, and offered easy access to DC via subway or car. Indian restaurant down the street, Miranda, is excellent.

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Helpful?
Thank Penzgirl
RedRoofInnRockville, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this review

We are really pride of our newly renovated rooms-thank you for your positive comments.Our goal is to provide you with the best service possible. We look forward to seeing you again very soon. Shirley Jordan/Claudia Lazo G.M's

Lexington Park, Maryland
Reviewed April 29, 2013

I had stayed at this Red Roof Inn previously, so I was pleasantly surprised to see the entire facility has been refurbished. It's much neater, cleaner, and more modern looking than ever before. The staff was also friendly and efficient. It was also one of the least expensive places to stay in the DC area, and was close to where...

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Helpful?
Thank Esprix
RedRoofInnRockville, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this review

Thank you for your comments-glad to hear we were able to meet your expectations, a clear room is critical when traveling.We look forward to being your hotel of choice. Again, thank you very much. Shirley Jordan/ Claudia Lazo G.M's

Williamsburg, Virginia
Reviewed April 28, 2013

This Red Roof was perhaps the cleanest one that I have used. And I stay at a LOT of Red Roofs. The exterior of the buildings was park like and hidden from the road by woods. There were nice grass buffers between buildings with trees planted. Neighboring buildings were nicely hidden by woods. It is obvious that the management takes...

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Helpful?
Thank BCole61
RedRoofInnRockville, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this review

Our goal is to provide awesome service,a clean, comfortable, safe environment for our guests. Thank you for taking the time to let us know we did just that. We will pass your comments along to our team. Thank You, Shirley Jordan & Claudia Lazo G.M's

Bethesda, Maryland
Reviewed April 22, 2013

My parents came to visit me in Washington, DC recently. As my apartment isn't suited for guests, we all stayed in this particular Red Roof Inn. Upon first glance, the hotel room seemed clean. Unfortunately, the next few days showed that initial assessment to be false. The housekeeper did not clean the floor, toilet, or sink during the entire stay....

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Helpful?
6Thank ScottyB344
RedRoofInnRockville, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this review

Please know that we take theses concerns very seriously. We have scheduled a (retraining) session for our team. This will be conducted by our pest control vendor. The training will include what to look for, and how to report suspected activity. Thank you for bring this to our attention, but also keep in mind that bed bugs do not discriminate...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking

Additional Information about Red Roof PLUS+ Washington DC-Rockville

Address: 16001 Shady Grove Road, Rockville, MD 20850
Location: United States > Maryland > Rockville
Price Range: $77 - $128 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Red Roof PLUS+ Washington DC-Rockville 2.5*
Number of rooms: 188
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Also Known As:
Red Roof Hotel Rockville
Red Roof Inn Rockville
Rockville Red Roof Inn
Hotel Style:
#1 Best Value Hotel in Rockville
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Questions & Answers

Here's what travelers have asked, with answers from Red Roof PLUS+ Washington DC-Rockville staff and other travelers.
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Questions? Get answers from Red Roof PLUS+ Washington DC-Rockville staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms on the front side”
knwill510, Dec 3, 2016 | Read review
“Request a room closer to the office. If near the office, the front desk staff can actually witness what is going on.”
Olynn99, Oct 27, 2016 | Read review
“Ask for Premium Rooms”
870assemm, Aug 22, 2016 | Read review
“The place is overall very quiet, surrounded by trees. As a medical tourist, I was given a ground floor room with handicap parking.”
skiffb2016, Jul 18, 2016 | Read review
“Lower level king rooms are nice and come with a refrigerator.”
scooie, Jun 3, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question