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Red Roof PLUS+ Washington DC-Rockville

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Red Roof PLUS+ Washington DC-Rockville
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222 Reviews from our TripAdvisor Community

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There are newer reviews for Red Roof PLUS+ Washington DC-Rockville
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Showing 218: English reviews
minneap
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed August 9, 2013

Was on a roadtrip out east from the Midwest. We stayed here over a weekend with an ipad in a closed backpack. Never took it out on my own, then a couple days later, on Wednesday, I was looking for it and couldn't find it. Called up Red Roof to see if maybe I misplaced it, they said they had... More 

Helpful?
2 Thank jerry j
New Jersey
2 reviews
5 of 5 stars Reviewed August 8, 2013

The room was clean, the AC worked perfectly, the bed and pillows were extremely comfortable (which is usually an issue when you book at the 2-3 star hotels) nothing beats a good night’s rest. Also, it was particularly refreshing to get such a warm welcome at the front desk. Kellie's joy and smile were contagious. I will definitely book here... More 

Helpful?
Thank claudia e
RedRoofInnRockville, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this review

Thank you for taking the time to review our hotel. I'm very happy to hear how we were able to provide you with a clean and comfortable room. I will make sure to pass your comments on to the entire team. Your kind words regarding the staff will help to motivate everyone to keep up the good work. We thank... More 

Rockville, Maryland
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 27, 2013

The entire staff and the property are excellent. Patricio, Kellie, Isaac, Kokou, Cesar, David , Miquel are all superior to others in the industry. Shirley, who has lefy for Alexandria, and Claudia the current General Manager, are a credit to the professionalism of the hotel. However, the internet is a disgrace to Red Roof. The worst part about this is... More 

Helpful?
2 Thank Joseph M
RedRoofInnRockville, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this review

Thank you for your feedback. I am sorry that you had issues with your internet connectivity. Being able to work in your room is critical, especially when traveling on business. We want all guests to ensure that they are getting a fast, reliable signal, no matter where their room is located. We are working with Wandering Wi-Fi, our internet provider,... More 

London, United Kingdom
1 review
4 of 5 stars Reviewed July 26, 2013

Travelling from England, I stay at the Shady Grove Red Roof Inn two or three times a year. It is very well located for my needs and close to many shops and restaurants within easy walking distance. The hotel is reasonably priced and the service is always fast, efficient and friendly, especially from Patricio at the main desk who has... More 

Helpful?
Thank Patrick M
RedRoofInnRockville, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this review

Thank you for taking the time to review our hotel. Thank you very much for the comments about Patricio, I will make sure to have Patricio read your comments as I know it will make him proud. Our team realizes that excellent customer service is what all of our guests should expect all of the time. Thank you for your... More 

Grapevine, TX
Level Contributor
37 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed July 23, 2013

Nothing fancy, but this is a clean hotel that is very reasonable given its location. On a Saturday, it takes about 30 minutes to get down to the Washington, DC mall. Half carpeted, half hard floor, this hotel is adequate and functional. Several restaurants are closeby.

Helpful?
Thank Ellie M
RedRoofInnRockville, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this review

Thank you for your comments glad to hear we were able to meet your expectations, a clean room is critical when traveling.We look forward to being your hotel of choice. Again, thank you very much. Claudia Lazo General Manager More 

Rockville, Maryland
1 review
5 of 5 stars Reviewed July 23, 2013

From time to time I have to go and have meetings in Rockville, MD near the newly renovated Red Roof Inn on Shady Grove and every time I make my reservations I make them through Kellie, at the front desk. I know I have to option to use the on-line services, or the 1-800 version.KELLIE has been the voice to... More 

Helpful?
Thank Veronica_S_13143
RedRoofInnRockville, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this review

Thank you for recognizing Kellie as an awesome team member! We really do appreciate all that she does. We will be sure to pass your comments on to her. Claudia Lazo General Manager More 

Bethesda, Maryland
1 review
5 of 5 stars Reviewed July 16, 2013

This hotel has been recently renovated and the rooms are modern & comfortable. More importantly, the service you receive from the front desk is always friendly & helpful; especially Kellie, who typically checks me in on my visits. She's always there with her bright smile, gets met checked in quickly and takes time to ask how I've been. She's terrific... More 

Helpful?
Thank Anonymous201341003
RedRoofInnRockville, Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this review

Thank you for your kind comments regarding Kellie at our Red Roof Inn. It is our goal to make all of our guests feel this way. Thank you for your recognition. We truly appreciate your business and look forward to making your next stay as great as the first! Best Regards, Claudia Lazo General Manager More 

Fairmont, West Virginia, United States
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 13, 2013

We usually stay here when visiting DC. It's priced right and not far from the metro station. It's also right off of 270 so very convenient. We had a couple small snafus last time but nothing major and it added to the memories with my oldest son. We've stayed here 3 or 4 times now an I'm sure we'll be... More 

Helpful?
Thank Lindsey_n_Linda
RedRoofInnRockville, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this review

Thank you for taking the time to review our hotel. We truly appreciate your business and hope you will give us the opportunity to serve you better in the future. Best Regards, Claudia Lazo General Manager More 

Canandaigua, New York
1 review
5 of 5 stars Reviewed July 6, 2013

In June I was moving out-of-state and had my mother with me along with two cats. My mom has some health issues and KELLIE went out of her way to make out stay successful and stress free. She is delightful, efficient and goes above her job description to make the hotel guests satisfied! Thank you, Denise Montgomery

Helpful?
Thank Denise M
RedRoofInnRockville, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this review

Thank you so much! Kellie is an awesome team member and treats all of our guest like family...I will pass your comments on to her...We look forward to seeing you again real soon. Shirley Jordan/Claudia Lazo G.M More 

Hutto, Texas
1 review
5 of 5 stars Reviewed July 2, 2013

Stayed 5 weeks on business. Room was very well kept and modern. Extremely impressed with the professionalism and courtesy of a housekeeping staff member named Elizabeth. She was very accommodating to the fact that I work 3rd shift and made sure to find time to clean my room immaculately and on my schedule. I have never written a review before,... More 

Helpful?
Thank robwoodruff2013
RedRoofInnRockville, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this review

Thanks for taking notice of our hard working clean team. I will pass your comments on to Elizabeth. She is a new addition to our team and we are fortunate to have her. Please visit us again. Claudia Lazo G.M More 

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking

Additional Information about Red Roof PLUS+ Washington DC-Rockville

Address: 16001 Shady Grove Rd, Rockville, MD 20850-4010
Location: United States > Maryland > Rockville
Price Range: $91 - $126 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof PLUS+ Washington DC-Rockville 2*
Number of rooms: 188
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Also Known As:
Red Roof Hotel Rockville
Red Roof Inn Rockville
Rockville Red Roof Inn
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