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Courtyard Rockville

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Courtyard Rockville
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128 Reviews from our TripAdvisor Community

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Showing 126: English reviews
Cranberry Township, Pennsylvania
1 review
1 of 5 stars Reviewed July 29, 2016

Check in was wonderful. The staff went out of their way to find me a room. Then it just got worse. Room was musty, air conditioner stopped working during the night, there were ants in the room & the housekeepers used our trash to line the trash can. I left 1 day early & William never asked why I was... More 

Helpful?
Thank MCLRS
Lauren R, General Manager at Courtyard Rockville, responded to this review

Good day, Thank you for taking the time to review our hotel on trip advisor. I am very pleased to hear that the first part of your stay was enjoyable and our front desk was able to assist. I apologize and understand how frustrating it is to get a room that is hot especially during these hot summer months. I... More 

A TripAdvisor Member
3 of 5 stars Reviewed July 26, 2016 via mobile

Clean, convenient, well-maintained, pleasant accommodations fairly-priced. Imagine my surprise, when three days later, multiple charges for incidental room charges showed up on my debit card account even though, no charges had been made. Hotel staff blew me off and said charges showing as pending would drop off after a few days. Called corporate and registered a complaint. No compensation offered... More 

Helpful?
1 Thank A TripAdvisor Member
Lauren R, General Manager at Courtyard Rockville, responded to this review

Good afternoon, Thank you for taking the time to write a tripadvisor review for your stay at our hotel. I am glad to see that you enjoyed the cleanliness and convenience of the hotel. I am disappointed to learn that you had some billing issues during your stay with your credit card. I am not sure what was explain to... More 

New York City, New York
1 review
1 of 5 stars Reviewed July 24, 2016

I was told my the front desk clerk that the Rockville Courtyard Marriott on 2500 Research Blvd was one of the first Courtyards that Marriott built in the 80's.....and boy does it look like it! The entire hotel is dingy and dated. The say the hotel was updated several years ago, but it must have been a very partial update.... More 

Helpful?
Thank nycmom768
Lauren R, General Manager at Courtyard Rockville, responded to this review

Good day, Thank you for reviewing our hotel on TripAdvisor. I know that you and I have shared many emails back and forth and I hope since then we have reinstated your faith in Marriott. We have taken corrective action with our staff as cleanliness is very important to us. As I stated in our emails, we are one of... More 

Annapolis, Maryland
Level Contributor
120 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed July 17, 2016

It's in a very convenient location-- close to restaurants, shopping, nice area. The room and bathroom were very clean. The bed was super comfortable, but the pullout sofa bed wasn't really that great.

Helpful?
Thank Renee Z
charlotte, nc
Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed July 13, 2016

Stayed for just one night prior for a business meeting next day in Rockville. Hotel is a convenient 12 dollar cab fare from the Rockville Metro station. Note I did not get in until 9 pm and there were plenty of cabs parked at the metro station at this time. The hotel is clean and the lobby recently renovated. It... More 

Helpful?
Thank ncbiztraveller
Minneapolis, Minnesota
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 29, 2016

I'm a big fan of Courtyard Marriott hotels, but this one really needs some updating. The lobby is very nice and appears to have been remodeled, but the rooms are woefully out of date and showing their wear and tear.

Helpful?
2 Thank ssladek72
Sharon K, Manager at Courtyard Rockville, responded to this review

Thank you for taking the time to write a tripadvisor comment. I am sorry to hear that our guest rooms weren't up to your standards. Our rooms were renovated about 5 years ago but as you stated with age comes wear and tear. Hopefully we will be able to have a newer product in the future and we'd love to... More 

Level Contributor
116 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed June 8, 2016 via mobile

So the outside of the hotel and the corridors are dated. The parking lot is well lit; however, the halls are on the dimmer side. The room is nice with the usual amenities. The tile work in the tub is dated, but clean. They have the usual Courtyard cafe with a similar menu for most, always a decent choice for... More 

Helpful?
Thank Joshua P
Marietta, Georgia
Level Contributor
182 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
3 of 5 stars Reviewed May 15, 2016 via mobile

ThIs exactly what you expect from a courtyard - no more and no less. The elevators are few and you end up climbing the stairs. The staff friendliness is mixed. Although I am a marriott platinum, I probably will not stay here again. There are several small hotels near by that our group prefers.

Helpful?
Thank Jwvv
United States
Level Contributor
132 reviews
112 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed April 30, 2016

The lobby is beautiful. The room is not bad. However, the corridor and stairs are not so great. Doors to the stairs do not seem to be fire doors. nor do some close all the way. Carpet in the corridor seems older and need replacement. The exercise rooms (split into 2 of them) seem sort of small and not very... More 

Helpful?
Thank Want2GoHome
Lauren R, General Manager at Courtyard Rockville, responded to this review

Good afternoon, Thank you so much for reviewing our hotel. I am glad to hear that you enjoyed our lobby and rooms, especially our shower dispensers. Our team here is very friendly and happy that they met your needs during your past stay. If there is anything we can do to improve your experience for your next travel to the... More 

Pittsburgh, Pennsylvania
2 reviews
4 of 5 stars Reviewed April 11, 2016

Came to DC for a weekend to see the Cherry Blossoms (missed most of them). Hotel is in a great location right off of 270 and only a couple miles to Shady Grove Metro stop. Didn't use he restaurant. We were in room 259 (king room) There was my wife and I and 8 yr old daughter. My daughter thought... More 

Helpful?
Thank hendoendo22
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free Parking
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Restaurant serves breakfast and dinner. Starbucks on site. ... more   less 

Additional Information about Courtyard Rockville

Address: 2500 Research Blvd, Rockville, MD 20850-3209
Location: United States > Maryland > Rockville
Price Range: $101 - $205 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Rockville 3*
Number of rooms: 147
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Also Known As:
Courtyard Rockville Hotel Rockville
Rockville Courtyard
Rockville Marriott
Hotel Style:
#5 Romantic Hotel in Rockville
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