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Courtyard Rockville

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Courtyard Rockville
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133 Reviews from our TripAdvisor Community

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Showing 131: English reviews
Reviewed 4 days ago NEWvia mobile

My most recent stay could not have been better. This is far from the newest most updated Courtyard, but the staff cares for it immaculately and provides the highest level of service. Very very Satisfied!

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Helpful?
Thank bnltandem
Reviewed 1 week ago via mobile

Hotel is in a great location,rooms are clean and comfortable. But... It's always the staff that make a good hotel great, and this hotel does not have it. Sat in the bistro and watched three members of staff,Inc an assistant manager,belittle,and bully another member of staff who was not part of the group. Now this guy,was working the bar all...

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Helpful?
Thank Vapochilled
Sharon K, Manager at Courtyard Rockville, responded to this review

Thank you for your comments. I will address the issues you experienced with our staff. If you have any other information please feel free to reach out to me at Sharon.killoran@marriott.com Best, Sharon Killoran Assistant General Manager

Brooklyn, New York
Reviewed 2 weeks ago via mobile

The Courtyard Marriott on Research Blvd is comfortable and clean. The staff was helpful and check in was efficient. The king room was large with a pull out sofa, desk, chair and a refrigerator. There is a sink, counter and closet area separate from the bathroom. There is a Bistro on the first floor that offers Starbucks, breakfast sandwiches,yogurt, cereal...

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Helpful?
Thank TJ R
Plano, Texas
Reviewed October 25, 2016 via mobile

Stayed here for an overnight trip. Very comfortable and reasonably priced. Clean facilities and refreshingly bright colors and ambiance. Will certainly stay here again good place to stay. Centrally located in the area too

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2Thank SriniV5
Reviewed October 13, 2016 via mobile

This is a decent Courtyard. It's a super long walk to the elevator regardless of where your room is and it's an old hotel but it's clean and cozy. The staff was friendly and the cafe was staffed (which is an issue I've run in to at other Courtyards).

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Helpful?
Thank Mary804407
Cranberry Township, Pennsylvania
Reviewed July 29, 2016

Check in was wonderful. The staff went out of their way to find me a room. Then it just got worse. Room was musty, air conditioner stopped working during the night, there were ants in the room & the housekeepers used our trash to line the trash can. I left 1 day early & William never asked why I was...

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Helpful?
Thank MCLRS
Lauren R, General Manager at Courtyard Rockville, responded to this review

Good day, Thank you for taking the time to review our hotel on trip advisor. I am very pleased to hear that the first part of your stay was enjoyable and our front desk was able to assist. I apologize and understand how frustrating it is to get a room that is hot especially during these hot summer months. I...

A TripAdvisor Member
Level Contributor
7 reviews
1 helpful vote
Reviewed July 26, 2016 via mobile

Clean, convenient, well-maintained, pleasant accommodations fairly-priced. Imagine my surprise, when three days later, multiple charges for incidental room charges showed up on my debit card account even though, no charges had been made. Hotel staff blew me off and said charges showing as pending would drop off after a few days. Called corporate and registered a complaint. No compensation offered...

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1Thank A TripAdvisor Member
Lauren R, General Manager at Courtyard Rockville, responded to this review

Good afternoon, Thank you for taking the time to write a tripadvisor review for your stay at our hotel. I am glad to see that you enjoyed the cleanliness and convenience of the hotel. I am disappointed to learn that you had some billing issues during your stay with your credit card. I am not sure what was explain to...

New York City, New York
Reviewed July 24, 2016

I was told my the front desk clerk that the Rockville Courtyard Marriott on 2500 Research Blvd was one of the first Courtyards that Marriott built in the 80's.....and boy does it look like it! The entire hotel is dingy and dated. The say the hotel was updated several years ago, but it must have been a very partial update....

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Helpful?
Thank nycmom768
Lauren R, General Manager at Courtyard Rockville, responded to this review

Good day, Thank you for reviewing our hotel on TripAdvisor. I know that you and I have shared many emails back and forth and I hope since then we have reinstated your faith in Marriott. We have taken corrective action with our staff as cleanliness is very important to us. As I stated in our emails, we are one of...

Annapolis, Maryland
Reviewed July 17, 2016

It's in a very convenient location-- close to restaurants, shopping, nice area. The room and bathroom were very clean. The bed was super comfortable, but the pullout sofa bed wasn't really that great.

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Thank Renee Z
charlotte, nc
Reviewed July 13, 2016

Stayed for just one night prior for a business meeting next day in Rockville. Hotel is a convenient 12 dollar cab fare from the Rockville Metro station. Note I did not get in until 9 pm and there were plenty of cabs parked at the metro station at this time. The hotel is clean and the lobby recently renovated. It...

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Helpful?
Thank ncbiztraveller
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free Parking
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Restaurant serves breakfast and dinner. Starbucks on site. ... more   less 

Additional Information about Courtyard Rockville

Address: 2500 Research Blvd, Rockville, MD 20850-3209
Location: United States > Maryland > Rockville
Price Range: $95 - $205 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Rockville 3*
Number of rooms: 147
Reservation Options:
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Also Known As:
Courtyard Rockville Hotel Rockville
Rockville Courtyard
Rockville Marriott
Hotel Style:
#5 Romantic Hotel in Rockville
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Questions & Answers

Here's what travelers have asked, with answers from Courtyard Rockville staff and other travelers.
2 questions
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Hightstown, New Jersey
7 months ago
New York

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Questions? Get answers from Courtyard Rockville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I would go for a room with an odd number which puts your window on the courtyard and away from the highway.”
 of 5 bubbles ncbiztraveller, Jul 13, 2016 | Read review
“Room 152 Extremely Hard Full ( Not Queen) Beds”
 of 5 bubbles MiaS63, Apr 3, 2016 | Read review
“Room 170 is near the indoor pool and side entrance.”
 of 5 bubbles lovetodance418, Dec 28, 2015 | Read review
“Ask the staff at check in about sound. They helped find as quiet a room as possible.”
 of 5 bubbles vaharrison, Nov 17, 2015 | Read review
“Double Suite is good space for larger families”
 of 5 bubbles mcbusymom, Sep 9, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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