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BEST WESTERN Plus Rockville Hotel & Suites

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BEST WESTERN Plus Rockville Hotel & Suites
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791 Reviews from our TripAdvisor Community

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Showing 769: English reviews
Naperville, Illinois
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 27, 2013

Wife and I liked this hotel very much. The lobby & sitting area, breakfast room / restaurant and computer kiosk were clean and nicely decorated. The free breakfast was good. The parking was ample. We were upgraded to a suite from a regular room for our 2 night stay because did not have a reg room for 1 of the... More 

Helpful?
Thank jklogn123
CWHotels, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you so much for taking the time to give us your feedback. I’m so glad you enjoyed your stay with us. We really are a hidden gem. If you liked the upgrading and enlarging of our lobby now – wait till you see it in the months to come. We have some real exciting refresh plans. Smart move to... More 

Mendon, Michigan
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed May 14, 2013

I just read some crappy reviews and can't understand those people. We had a wonderful 5 night stay in April. The service was outstanding and the people there are so friendly and helpful. I love the breakfast and the only time they were low on food it was very busy and they brought more out in a matter of minutes.... More 

Helpful?
Thank Marie L
CWHotels, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you so much for your kind words… we really are a hidden gem. I always love to hear from returning guests…Returning as a guest is the biggest compliment you can make to a hotel. While we do want to hear the good and bad from our guests, I have to agree with you sometimes comments on these social media... More 

Medway, Massachusetts, Usa
1 review
3 of 5 stars Reviewed May 14, 2013

Overall the property was average to above average. I was only there for one night and came in late and left early, so I did not experience the property to it's fullest. I did feel the breakfast was a little bland, but the coffee was good. I would suggest having tea bags available in the rooms as well as coffee.

Review collected in partnership with Best Western

Helpful?
Thank Tanya B
CWHotels, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you for taking the time to give us your feedback regarding your stay. I’m glad you enjoyed our coffee. As a fellow business traveler, I fully understand the importance of good coffee. Actually we do also offer complimentary tea in both the guest rooms and in our lobby 24 hours a day (along with our coffee and decaff). I’m... More 

Level Contributor
71 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed May 11, 2013 via mobile

I stayed here on Tuesday night after working all day and driving four hours to get there. The front desk staff when I checked in was really nice as well as the day time staff! They told me the perfect time to head into town to avoid the dc traffic. The breakfast was good especially since it was free. My... More 

Helpful?
Thank Qwest2313
CWHotels, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you so much for your kind words. I’m so glad to hear you enjoyed your stay with us … we really are a little hidden gem. It seems most travelers and hotels are going to WI/FI rather than wired Internet services. In these very mobile days – it’s just the growing trend. Actually we DO have Ethernet cords for... More 

Royal Oak, Michigan
Level Contributor
108 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
3 of 5 stars Reviewed May 4, 2013

Stayed there last night, for 1 night. It was average. The front desk staff was very helpful, the beds were average and the breakfast was average. The hotel, overall, looked a bit tired. The room was clean and was a decent size. There were a couple student groups there, so it was full of kids, and I heard several doors... More 

Helpful?
1 Thank signinsareapain
CWHotels, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you so much for taking the time to give us your feedback. I’m glad you found our front desk team helpful and our rooms clean. That said I’m sorry you only felt we were only OK. We strive to be better than that. We have exciting upgrades planned for the hotel this year to give us a fresh new... More 

Dallas, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 1, 2013

1. There is no electric iron in my room, and call the guest service who ask me to borrow from other room. 2. Call to guest service to say that the refrigerator is noisy, and transfer to business center for about 5 minutes and there is no one answer. Need to go to lobby by myself . 3. Living there... More 

Helpful?
1 Thank allen a
CWHotels, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you for taking the time to give us your feedback on your recent stay. We really do want to get honest feedback from our guests… both the good and bad. We listen to all guests comments and take them all very seriously. As a matter of fact many of our enhancements have come directly from our guests suggestions. To... More 

Pittsburgh, PA
Level Contributor
78 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
2 of 5 stars Reviewed April 27, 2013

There is one person at check in that has to do it all - answer phones, contact maintenance, and check people in. A hotel of this size should have more than one person on duty. The makeover of this old 1970s Ramada Inn tower is nice. Elevators are new and fresh looking. There is artwork on the walls leading to... More 

Helpful?
1 Thank JKF56
CWHotels, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you so much for taking the time to give us your feedback. I’m so glad you enjoyed the fresh new look of our lobby and overall building refresh. I hope you will return again in the months to come as we have more exciting upgrades coming including new carpeting, new title work, and new lobby furniture to mention just... More 

Conway
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed April 24, 2013

My husband and I are disabled and stayed in accessible room. All staff are amazing. Cannot possibly single one out. There is good shuttle service to metro. Beds are very comfortable. Staff is very flexible to needs. .

Review collected in partnership with Best Western

Helpful?
Thank Cindy A
CWHotels, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

I’m so glad you enjoyed you and your husband enjoyed your stay with us. We pride ourselves on giving great service to all our guests and always make sure everyone leaves happy. When it comes to travel for our guests that require our accessible rooms, we want those guests to feel just as at home. You may have noticed that... More 

Columbia, South Carolina
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 23, 2013

The Best Western Plus Hotel in Rockville, MD was a very pleasant experience. Great quiet location, just a couple minutes from some nice restaurants. The staff was knowledgeable and friendly. When I arrived early evening, they went an extra mile (literally) to get me to a local restaurant, in time for dinner with some friends. The hotel provides a shuttle... More 

Helpful?
Thank Jim M
CWHotels, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you so much for your kind words. We really have a great team here and I will be sure that they see your review. You are right – the best way to see DC is via Metro… not only is it cheaper than parking downtown, it’s headache free and gives you’re the flexibly to visit all our great attractions... More 

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Breakfast
  • Free Parking
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Shuttle Bus Service
  • Conference Facilities
  • Free Parking
  • Business Center with Internet Access
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
When visiting the greater Washington DC area, stay at the BEST WESTERN PLUS Rockville Hotel & Suites. With 164 non-smoking guest rooms and suites, FREE parking, FREE breakfast and FREE Wi-Fi, you'll be hard pressed to find a better deal. Our prime location is convenient for work and play in Rockville Maryland and is just 12 miles north of the greater Washington DC area and directly off I-270 also known as Maryland's Technology Corridor. Our hotel is near historical sites, lovely parks, major corporations, government agencies and family attractions. Family, business, kid and pet friendly accommodations to suit your needs for a comfortable and relaxing stay... Traveling with an RV - no worries - bring it and park for the night or the weekend, there is plenty of space. ... more   less 

Additional Information about BEST WESTERN Plus Rockville Hotel & Suites

Address: 1251 West Montgomery Avenue, Route 28, Rockville, MD 20850
Location: United States > Maryland > Rockville
Price Range: $92 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Plus Rockville Hotel & Suites 3*
Number of rooms: 164
Reservation Options:
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Also Known As:
Best Western Plus Rockville Hotel Rockville
Best Western Plus Rockville Hotel And Suites
Best Western Rockville Hotel
Rockville Best Western
Hotel Style:
#2 Green Hotel in Rockville
#6 Romantic Hotel in Rockville
#7 Family Hotel in Rockville
#7 Business Hotel in Rockville
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