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BEST WESTERN Plus Rockville Hotel & Suites

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803 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Plus Rockville Hotel & Suites
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Showing 779: English reviews
ny
Level Contributor
45 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 25, 2016

this hotel was clean, and convenient to where we were visiting. the only problem was the air-conditioning. you couldn't control it yourself and on the 7th floor, we were warm to the point of uncomfotable. also, there was a very noisy wedding party until midnight, which you can't really blame the hotel for. the complimentary breakfast buffet was plentiful and... More 

Helpful?
Thank sglick53
BWRockvilleMD, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you so much for posting your review and acknowledging the fact that a wedding party was a little noisy because they were having fun - something that we cannot control until mid-night. At mid-night, we are able to control the situation directly. We will look into the A/C matter and things will be better when you come back. We... More 

Branson, Missouri
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 23, 2016 via mobile

Room is very adequate. Location worked well for us; we met friends in Rockville and silver spring Also easy access to the metro and to I270 Breakfast was also very adequate Staff very friendly and helpful

Helpful?
Thank harold S
BWRockvilleMD, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Dear Guest, thank you for taking the time to post your feedback. It will go a long way towards helping future guest make an informed decision and choose us for their accommodations while visiting friends or family in Rockville Maryland, a suburb of Washington DC!. We look forward to your return visit and bid you safe travels! More 

Enterprise, WV
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 23, 2016

The hotel was pretty clean and the staff was very kind and helpful. Breakfast was pretty good. So for the price it was a good stay. Only problem was the pull out bed wasn't very comfortable but than they never are and the air conditional in one of the rooms didn't work very well.

Review collected in partnership with Best Western

Helpful?
Thank 16judyw
BWRockvilleMD, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you so much for taking the time to post your feedback. We appreciate your understanding of the typical hotel pull out bed offerings. These facts, will help future guests make an informed decision for their accommodations. Please let your friends know, visit our website to sign up for our specials and we bid you safe travels! More 

Oregon
1 review
5 of 5 stars Reviewed July 22, 2016

The front desk staff at this hotel goes out of its way to make you feel welcome! The room was roomy and super clean. The breakfast is above and beyond what I expected, bacon, sausage, eggs, waffles, cereal, fruit, Danishes, excellent coffee, and juices to choose from. I highly recommend this place. By far the best hotel I've stayed in... More 

Helpful?
Thank trippf854
BWRockvilleMD, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you so much for taking the time to post your feedback. It will help our guest to make an informed decision for their accommodations. We look forward to your return visit and bid you safe travels! More 

New York City, New York
Level Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed July 18, 2016

Hotel is in decent location - close to major parkways. Downtown Rockville (very nice downtown area) is only 1.5 miles away and they offer free shuttle service to and from Rockville. We used the shuttle service one night for dinner and it worked great. Front desk staff was very helpful and accommodating. Complimentary breakfast was above average and staff kept... More 

Helpful?
Thank bokat
BWRockvilleMD, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you for taking the time to post your review - we appreciate your review and feedback which will help us during our next operations meeting with several points to discuss. We do however, look forward to your return visit! More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 15, 2016 via mobile

We got a great price on a king room with a pullout sofa by using hotels.com (129 plus tax). This was much less than the front desk quoted! The pullout wasn't comfy - but the room was otherwise just fine (we have little kids so they piled in the King with us and it was very roomy compared to the... More 

Helpful?
Thank Jaimie T
BWRockvilleMD, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you for taking the time to post your review - we're updating our pull outs and you should have a good one next time. We'll check out the temperature matter in the coming days. We nevertheless appreciate your vote of confidence and look forward to your return visit and bid you safe travels. More 

Middletown, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 13, 2016 via mobile

The hotel was very clean. Breakfast was not up to standard. It was very sloppy and very little help. We could not take advantage of the pool because of the crazy hours it was open. There was also a bee's nest inside an umbrella, which I believe they tried to remove, but later there were still bees.

Helpful?
Thank Patricia V
BWRockvilleMD, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you for taking the time to post your review - we're looking into our breakfast area service levels and pool hours due to several mentions recently and the bees think they still have a home under our umbrellas.... We check it our again though. We do however look forward to your return visit! More 

Dallas, Texas
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 12, 2016

We were driving north to NYC and booked a one night stay at this Best Western. What a pleasant surprise! This Best Western is really a "Plus" in every way. The hotel location for traveling is wonderful. The welcoming staff are pleasant, the rooms are quite nice and clean with all the usual amenities, and hot breakfast buffet was also... More 

Helpful?
Thank judybrown100
BWRockvilleMD, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you for taking the time to post your review - we appreciate your vote of confidence and look forward to your return visit! More 

new york, United States
1 review
2 of 5 stars Reviewed July 10, 2016

bed not comfortable, bathroom was dirty and additional charges when checking in. breakfast was good. housekeeping made a lot of noise in the hallway. hotel looks nice from outside, not too far from metro if you miss the shuttle a taxi might run you about ten dollars to get to the metro. checked out earlier not satisfied

Review collected in partnership with Best Western

Helpful?
Thank Linda C
BWRockvilleMD, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

We're sorry to learn of your less than expected stay. Please try us again so we can earn the next two stars - at the very least. Travel and drive safely.... More 

Schnecksville, Pennsylvania
Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 10, 2016 via mobile

Every time I come to visit My daughter I stay at this hotel the morning breakfast is very good clean rooms beds are comfortable and always a nice stay. Free parking bathrooms are nice I'm so close to DC they have a free shuttle that runs every hour to the metro station, and the staff is very friendly and hospitable

Helpful?
Thank Joseph D
BWRockvilleMD, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you for the consistent feedback that provides the facts for our future guests, we look forward to your return visit! Until the next, we bid you safe travels! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Free Breakfast
  • Conference Facilities
  • Free Parking
Official Description (provided by the hotel)
When visiting the greater Washington DC area, stay at the BEST WESTERN PLUS Rockville Hotel & Suites. With 164 non-smoking guest rooms and suites, FREE parking, FREE breakfast and FREE Wi-Fi, you'll be hard pressed to find a better deal. Our prime location is convenient for work and play in Rockville Maryland and is just 12 miles north of the greater Washington DC area and directly off I-270 also known as Maryland's Technology Corridor. Our hotel is near historical sites, lovely parks, major corporations, government agencies and family attractions. Family, business, kid and pet friendly accommodations to suit your needs for a comfortable and relaxing stay... Traveling with an RV - no worries - bring it and park for the night or the weekend, there is plenty of space. ... more   less 

Additional Information about BEST WESTERN Plus Rockville Hotel & Suites

Address: 1251 W Montgomery Ave, Route 28, Rockville, MD 20850-3133
Location: United States > Maryland > Rockville
Price Range: $87 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Plus Rockville Hotel & Suites 3*
Number of rooms: 164
Reservation Options:
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Also Known As:
Best Western Plus Rockville Hotel Rockville
Best Western Plus Rockville Hotel And Suites
Best Western Rockville Hotel
Rockville Best Western
Hotel Style:
#2 Green Hotel in Rockville
#6 Romantic Hotel in Rockville
#7 Business Hotel in Rockville
#7 Family Hotel in Rockville
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