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Best Western Plus Rockville Hotel & Suites

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Traveler (114)
Room & Suite (37)
Dining (11)
Overview
  • Excellent40%
  • Very good31%
  • Average17%
  • Poor6%
  • Terrible6%
Travelers talk about
“potatoes”(47 reviews)
“waffles”(58 reviews)
“shuttle service”(56 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Shuttle or Taxi Services
2 Star accommodation
All hotel details
Additional information
Offers from Best Western Plus Rockville Hotel & Suites
Special Offer: BOOK DIRECT & SAVE
Hotel deals
Offers from Best Western Plus Rockville Hotel & Suites
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Rooms
Aug 26Aug 27
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,038)
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1,003 results
Traveler rating
390
304
177
70
62
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LanguageEnglish
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390
304
177
70
62
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All reviewspotatoeswafflesshuttle servicefree shuttlemetro stationfree breakfasthot breakfastdc areathe breakfast areahotel shuttlefront desk staffvisiting familyoutdoor poolking bedbusiness centerbwcereal
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1 - 5 of 1,003 reviews
Reviewed 3 days ago

Front desk was so helpful and cheerful, I noticed even with a grumpy customer ahead of he, they were kind & sympathetic & unfailingly polite. I wouldn't have been! The breakfast staff were attentive & cheerful. Also given this location, for your What sort of...More

Review collected in partnership with Best Western
Thank Krow F
Response from HNegash, General Manager at Best Western Plus Rockville Hotel & SuitesResponded 2 days ago

Thank you again for being so kind and supportive to our front desk staff. Our aim is to provide superior customer care to all of our guests. We value your business and hope that you will stay with us again.

Hotel's Favorite
Reviewed July 11, 2018

My stay was very good. We arrived late and noticed there is construction around the hotel, but it didn't interfere with the hotel. Desk person was very accommodating giving me a room near the elevator. The room was spacious, and clean. The beds are high...More

1  Thank wopatwoman
Response from HNegash, General Manager at Best Western Plus Rockville Hotel & SuitesResponded 5 weeks ago

Thank you for staying with us. We appreciate the feedback. We look forwarding to welcoming you again.

Reviewed 1 week ago

My Husband and I stayed at this hotel for 2 nights in August. We had previously stayed there for 2 nights in July 2014 and the rooms have been on a downhill slide for sure. There was construction everywhere of offices around hotel, hotel did...More

Thank Rita W
Response from HNegash, General Manager at Best Western Plus Rockville Hotel & SuitesResponded 1 week ago

Thank you for completing the survey regarding your recent stay at our property. We called the phone number we have on file for you and left a voice message. On behalf of our entire team, I would like to apologize for not exceeding your expectations....More

Reviewed 1 week ago via mobile

I brought my 94-year-old father here for a local overnight outing. The front desk staff were very pleasant, and the room was clean and comfortable. I had requested a room near the elevator because of my Dad's mobility, and the lady at check-in mentioned that...More

Thank Abc05021992
Response from HNegash, Front Office Manager at Best Western Plus Rockville Hotel & SuitesResponded 1 week ago

Thank you for the positive feedback. What a privilege to have you and your 94-year old father stay with us. Please do let us know when next he will be coming with you. It will be our pleasure to specially recognize and appreciate him.

Reviewed 1 week ago

Managment was very unprofessional. They make changes to your bill without telling you. I checked out two days ago and I am still being charged for things. I wish I read the Google reviews before I booked a room here. I will never stay at...More

Review collected in partnership with Best Western
Thank jhaniquelee
Response from HNegash, General Manager at Best Western Plus Rockville Hotel & SuitesResponded 1 week ago

Thank you again for staying with us. By asking you to pay the stipulated pet fees when you stayed with your dog, our hotel was merely following the Brand approved standard. We will continue to work hard to provide superior customer care to you and...More

View more reviews
About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Pool
Free Parking
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Meeting Rooms
Wheelchair access
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Shuttle Bus Service
Breakfast included
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Fitness Center with Gym / Workout Room
Outdoor pool
Details
Price range
$87 - $135 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Rockville
#5 Family Hotel in Rockville
#5 Business Hotel in Rockville
#6 Romantic Hotel in Rockville
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
Details
Price range
$87 - $135 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Rockville
#5 Family Hotel in Rockville
#5 Business Hotel in Rockville
#6 Romantic Hotel in Rockville
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
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Traveler (114)
Room & Suite (37)
Dining (11)
Pool & Beach (3)
Business Center & Event Rooms (5)
Questions & Answers
Ask a question
Hailemariam N
September 18, 2017|
AnswerShow all 8 answers
Response from BellaJae K | Reviewed this property |
Yes for all 3. Parking was safe considering we had tools. Breakfast was awesome. Internet is strong for business use. Highly recommend
0
Votes
Hailemariam N
September 18, 2017|
AnswerShow all 2 answers
Response from Hailemariam N |
From cherry tree blossom viewing and the National Symphony Orchestra to baseball and bike riding, you won't get bored visiting the Washington, DC area. Thanks to our hotel near the National Cathedral, Montgomery College, and... More
0
Votes
Laura V
August 29, 2017|
AnswerShow all 11 answers
Response from slaroche05 | Reviewed this property |
Didn't see any bedbuds but I will never stay at this hotel again, even after my favorable review. The second time I stayed there I was mistakenly checked out of my room without me knowing and a women walked into my room when... More
1
Vote
Room Tips
"Probably no good rooms"
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""Elevators are fast so the floor you stay on doesn't matter" "Try to get a room..."
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"make sure the room's heating system works."
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"Get a room on the OUTSIDE - the others overlook and Atrium, that has conferences - While not TOO late, I am..."
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