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BEST WESTERN Plus Rockville Hotel & Suites

GreenLeadersSilver level
3.0 of 5
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1251 West Montgomery Avenue, Route 28, Rockville, MD 20850
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1 room 1 adult
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BEST WESTERN Plus Rockville Hotel & Suites
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721 Reviews from our TripAdvisor Community

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Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

Very nice hotel. However, the breakfast is the same food everyday, dry scrambled eggs, hard potatoes, and microwave bacon. The tv's in the room work but the picture is always fuzzy. Soda out of vending machine is $2.50. You're better off walking across the street to the gas station. It's much cheaper and a better selection. But the rooms are... More 

Helpful?
Thank Tim H
Manassas, Virginia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Was snowed in during major snow in the area and ended up staying for three nights. Room was clean and the hotel is well maintained. There were many customers in the hotel. Hotel were fully staffed and everything went smoothly. They even cleared up the snow from my car. Breakfast was very good would say above average compared to other... More 

Helpful?
Thank Nino W
2 reviews
3 of 5 stars Reviewed 5 days ago NEW

This was a convenient place to stay to get to Metro to go into DC for a training. Room was not the cleanest. And neither was the restaurant. But nothing we couldn't handle. Also, air would not work. Didn't report either as we didn't have the time or energy to deal with it but I think these things should be... More 

Review collected in partnership with Best Western

Helpful?
Thank nicolescott302
Washington DC, District of Columbia
1 review
3 of 5 stars Reviewed 6 days ago NEW

Overall good hotel, with good location, free breakfast, and free wifi. Unfortunately, room I was staying in, the bed had bedbugs. I would hope that this is brought to the attention of management and fixed, otherwise this hotel is a good value.

Review collected in partnership with Best Western

Helpful?
Thank 764kashifh
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago NEW

I was very disappointed with my stay at this hotel. To start off the receptionist did not want to honor the online price unless I book the Hotel from Hotels.com which was not much of a problem because I was able to do it easily and save a bunch. I booked a 2 night stay at this hotel while on... More 

Helpful?
1 Thank Gueysh A
San Marino
Level Contributor
49 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for about one month while our son was in the hospital at the National Institutes of Health (NIH) in Bethesda, MD. NIH is about 3-4 metro stops away & the hotel has a shuttle to take & pick you up from the metro. They will also take you to 3 shopping centers - one with my favorite... More 

Helpful?
Thank Simplicity
BWRockvilleMD, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you for taking the time to post your detailed review, we appreciate the feedback as it helps others in making an informed decision about the hotels general aspects and our best features for the price. We look forward to your return visit and bid you safe travels. More 

upstate NY
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed there overnight, one week after the big blizzard. The hotel is easy to get to, right off of Rt. 270. It sits on a hill and is away from the traffic. I would think that one week after the blizzard that the parking lot would be completely plowed. It was not. Over the half the spots were not usable... More 

Helpful?
Thank L P
BWRockvilleMD, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you for posting your review, we certainly wish the group's parents were a little more proactive with the children but our hands are tied on that one. Feedback such as yours helps us work on our weak spots. In any event, we appreciate the feedback as it helps others in making an informed decision. We look forward to your... More 

Lutherville, Maryland
Level Contributor
62 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I were recently in the Rockville area to attend a concert and we booked a non-smoking room at the Best Western Plus. We were very pleased with our accommodations: the room was large, our king bed was very comfortable, and we were able to regulate the heat in our room quite easily. I've always found it interesting... More 

Helpful?
Thank Burkbob
BWRockvilleMD, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you for taking the time to post your review and naming specific likes. This will help others in making an informed decision based on things travelers look for the most in choosing a hotel. We look forward to your return visit. More 

Maryville, Tennessee
2 reviews
5 of 5 stars Reviewed 1 week ago

Great stay for the price and loved the free breakfast and internet. the location was very close to our family in Rockville Maryland. Rooms were very nice, bed was comfortable. The only thing was the fridge made a noise but nothing to bad.

Review collected in partnership with Best Western

Helpful?
Thank Mark M
BWRockvilleMD, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you for taking the time to post your review, we appreciate the feedback as it helps others in making an informed decision. We look forward to your return visit. More 

Rockville, Maryland
Level Contributor
9 reviews
3 hotel reviews
1 of 5 stars Reviewed 3 weeks ago

This hotel would not be so bad, except for the fact that my room was infested with bed bugs. I stayed there 2 nights, and noticed little specks of blood on the sheets, and was itchy. On the third morning, I actually found a bug on me when I woke up. I took the bug and went down to the... More 

Helpful?
Thank TheFigster N
BWRockvilleMD, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

We're sorry to learn of your experience. Upon checking with the manager, there seemed to be a miscommunication, the bed bug was not presented and was not found after the fact. The GM offered to have the room inspected and the guest refused to allow anyone inside to inspect the room. The GM then offered a refund for the day... More 

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