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BEST WESTERN Plus Rockville Hotel & Suites

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801 Reviews from our TripAdvisor Community

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Showing 778: English reviews
Pittsburgh, United States
4 of 5 stars Reviewed yesterday NEW

We stay at this hotel every time we visit our daughter in Rockville. Like the location to her place, and the location to 270. We will probable stay there many more times in the future. Our only complaint would be the beds. Would like to see queen size beds in each room.

Review collected in partnership with Best Western

Helpful?
Thank Gary B
Indianapolis, Indiana
1 review
5 of 5 stars Reviewed 5 days ago NEW

This was my second stay here. The staff are very nice and accommodating - especially Tashay & Ebra. They have the best breakfast too! We will be coming to visit frequently and I will definitely be staying here again.

Helpful?
Thank krushka
BWRockvilleMD, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you for your kind words, we do our best to train our associates and they always shine when it comes to customer service. I will share your comments with them and look forward to your next visit. More 

oakland, CA
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Near I 270 with free parking. no freeway noise heard. Except for being awakened by a fire alarm at 3 am, the accommodations were nice. good breakfast with ample seating. not too much else around the area.

Review collected in partnership with Best Western

Helpful?
Thank vagabond4
BWRockvilleMD, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you for choosing out hotel for your accommodations in the area. We look forward to your return visit and bid you safe travels. More 

Pittsburgh, Pennsylvania
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed in town for a weekend while co-hosting a party for my parents. Not only did we stay at this hotel, but so did many friends and relatives attending the party. This is a large hotel, with easy access to I270, and has plenty of amenities including wi-fi, a business center, free breakfast, ample parking and a pool. There were... More 

Helpful?
Thank Susan Z
BWRockvilleMD, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you for choosing our hotel for your time with your relatives. We appreciate your feedback and take it under advisement for future property upgrades. It is through the efforts of guests such as yourself that we can plan for improvements. Again, thank you for choosing our hotel the Best Western Plus Rockville Hotel & Suites in Maryland near greater... More 

Avoca, Pennsylvania
Level Contributor
27 reviews
10 hotel reviews
5 of 5 stars Reviewed 1 week ago

Allow a lot of time for check in. They prefer to answer phones and make guests stand in front of them while doing so. The hotel otherwise is clean and rooms are bigger then most. The breakfast is phenomenal!!! BEWARE OF HOW LONG IT TAKES TO CHECK IN! I waited 20 minutes with children in the car and the front... More 

Review collected in partnership with Best Western

Helpful?
Thank Lori Jo K
BWRockvilleMD, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you for your review. We will look into this matter and remind our front desk clerks of our standard procedures for guests who are present and managing phone calls. We look foward to your return visit. More 

washington, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

In total good experience with staying. So far I did not receive my security deposit. If every thing goes smoothly with that part I can say for sure about my good experience. I would like to recommend it.

Review collected in partnership with Best Western

Helpful?
Thank Mohsen B
BWRockvilleMD, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you for your comments. Deposits are always returned if the room was left in good condition and furniture and accessories were not abused or broken. We rarely keep deposits for no valid reason. Deposits are usually kept due to broken TV screen, soiled sheets or large stains - that were not there prior to check in. That is the... More 

Crestwood, Kentucky
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The staff were very accommodating and promptly took care of any needs. We had a suite with a king bed. Kids slept on the sleeper sofa. We did not use the pool or other amenities due to our 1 night stay, but I thought seriously about staying another night. Fairly close to the Rockville metro station. Shuttle will pick you... More 

Helpful?
1 Thank ThomasT
BWRockvilleMD, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you! We look forward to a future visit from you, travel safe! More 

1 review
3 of 5 stars Reviewed 3 weeks ago

The hotel in general is pretty clean. For the price the amenities were great. Breakfast was wonderful and the pool and gym were clean and well taken care of. Our room key would work. we had the front desk issue us new ones and we would still have to try it about 15-20 times to get the door to open,... More 

Helpful?
Thank Rachel H
BWRockvilleMD, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

We have taken your feedback into account for our next operations meeting. We are updating out menu files to reflect late night outlets however, on Sunday it is always an issue since our area is primarily residential. For future reference, while it is not convenient, Bethesda has a more robust nightlife and offerings for eating. We hope this helps... Thanks! More 

New Orleans, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I usually don't stay on hotels on my way to washington DC but I decided to try somethiing different and I'm so happy I tried them. The staff was amazing so was the food. The bartender made some great drinks and made some great joke. The Staff is so friendly. I am def staying there again soon !

Review collected in partnership with Best Western

Helpful?
Thank Breaisha W
BWRockvilleMD, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you for posting your review - we bid you safe travels and look forward to your return visit for an equally satisfying experience. Freddie can always be depended upon for extra fun. As we generally say, stay with us and spend the savings on your entertainment when visiting DC. More 

ny
Level Contributor
45 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

this hotel was clean, and convenient to where we were visiting. the only problem was the air-conditioning. you couldn't control it yourself and on the 7th floor, we were warm to the point of uncomfotable. also, there was a very noisy wedding party until midnight, which you can't really blame the hotel for. the complimentary breakfast buffet was plentiful and... More 

Helpful?
Thank sglick53
BWRockvilleMD, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you so much for posting your review and acknowledging the fact that a wedding party was a little noisy because they were having fun - something that we cannot control until mid-night. At mid-night, we are able to control the situation directly. We will look into the A/C matter and things will be better when you come back. We... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Free Breakfast
  • Conference Facilities
  • Free Parking
Official Description (provided by the hotel)
When visiting the greater Washington DC area, stay at the BEST WESTERN PLUS Rockville Hotel & Suites. With 164 non-smoking guest rooms and suites, FREE parking, FREE breakfast and FREE Wi-Fi, you'll be hard pressed to find a better deal. Our prime location is convenient for work and play in Rockville Maryland and is just 12 miles north of the greater Washington DC area and directly off I-270 also known as Maryland's Technology Corridor. Our hotel is near historical sites, lovely parks, major corporations, government agencies and family attractions. Family, business, kid and pet friendly accommodations to suit your needs for a comfortable and relaxing stay... Traveling with an RV - no worries - bring it and park for the night or the weekend, there is plenty of space. ... more   less 

Additional Information about BEST WESTERN Plus Rockville Hotel & Suites

Address: 1251 W Montgomery Ave, Route 28, Rockville, MD 20850-3133
Location: United States > Maryland > Rockville
Price Range: $88 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Plus Rockville Hotel & Suites 3*
Number of rooms: 164
Reservation Options:
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Also Known As:
Best Western Plus Rockville Hotel Rockville
Best Western Plus Rockville Hotel And Suites
Best Western Rockville Hotel
Rockville Best Western
Hotel Style:
#2 Green Hotel in Rockville
#6 Romantic Hotel in Rockville
#7 Business Hotel in Rockville
#7 Family Hotel in Rockville
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