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Sheraton Rockville Hotel

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Sheraton Rockville Hotel
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285 Reviews from our TripAdvisor Community

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Showing 279: English reviews
Rio de Janeiro, RJ
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Booked the reservation through PetHotels.com because we have a cat. Trip Number (1381258602) 2 rooms and 3 nights. Called the hotel and spoke with the front desk to VERIFY that we can bring our cat, and then when received verification we booked the hotel. But when we arrived we were told that "cats are not allowed". The front desk clerk,... More 

Helpful?
Thank JohnnyUS
Grantsville, Maryland
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Stayed one night at this hotel on the way to D.C. because I got it on Priceline for an awesome price. I called the hotel after making the reservation to make a bedding request. Gentleman I spoke with was very nice and I thought everything was good. Upon arrival to the hotel for check in we waited about 10 minutes... More 

Helpful?
1 Thank wabbage
Ann Arbor, MI
Level Contributor
78 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 195 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I'll ditto what others have said about this property--it seems to be geared primarily for the business traveler. No microwave or fridge in our room and no free breakfast. There wasn't even a table where we could eat a pizza in our room, just a very long desk. Even the tables in the lounge area were not set up for... More 

Helpful?
Thank michiganmand
Level Contributor
46 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed August 18, 2016 via mobile

Here on a quick business trip. This hotel is definitely geared toward the business traveler but it's lacking the essentials. Good luck finding a usb charging port in your room. They don't exist. No plugs near the bed. Forget having your phone nearby. Didn't try their internet so I can't say if it's on par or not. Those things I... More 

Helpful?
Thank Fireflyfarm
HotelRockville, General Manager at Sheraton Rockville Hotel, responded to this review

Dear Guest, I have to say I after reading your review I am disappointed too. I am frankly shocked to read of the housekeeping issues you encountered and disheartened. I apologize for the oversights by the housekeeping team and have shared your comments with them. We can and do better than this every day and I am so sorry you... More 

Mountain Brook, Alabama
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed August 17, 2016 via mobile

This hotel was very clean and well appointed. Looked newly built. The staff was friendly and helpful. The only negative I have is the breakfast buffet. It was lame. Not even close to being worth the $18 they charge for it. Either get a package that includes breakfast or buy some Pop-tarts for your room! Also I prefer outdoor pools,... More 

Helpful?
Thank 366mre
HotelRockville, General Manager at Sheraton Rockville Hotel, responded to this review

Dear Guest, I am so glad to hear you would stay here again because that is always the best sign to me that we did things right! I appreciate all of your feedback and will definitely share it our team. We always want to keep doing what we are doing well and focus on the areas that need more attention.... More 

Chicago, Illinois
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed August 11, 2016

The staff, service, and quality of the hotel were all very good. There is a business center, bar, restaurant, pool, and fitness center. The rooms were very nice but the lighting in the room was not very good at all. Having stayed there for two weeks, it would have been nice to have access to a refrigerator and microwave, which... More 

Helpful?
Thank _dre_37-01
HotelRockville, General Manager at Sheraton Rockville Hotel, responded to this review

Dear Guest, I would like to thank you for the positive feedback on our associates and hotel. After two weeks I am sure you got to know us very well! The next time you stay with us please feel free to request a refrigerator as we do have them available for our guests. I am sorry we didn't know you... More 

United States
Level Contributor
132 reviews
112 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed August 5, 2016

This hotel is not a great hotel for business travellers. The biggest problem for me, which can be easily corrected, is the chair in the room. It is too low and not adjustable. So, it is really uncomfortable working on the computer in the evenings. The Club Lounge is weak. It is an open area next to the elevator -... More 

Helpful?
Thank Want2GoHome
HotelRockville, General Manager at Sheraton Rockville Hotel, responded to this review

Dear Guest, Thank you so much for your feedback. You are exactly right the way Starwood designed this Sheraton Rockville is fairly unique - there are only about 14 others like us in the world! It does often present some unique challenges for us and I apologize if it they stopped us from providing you with the Sheraton service you... More 

Nashville, Tennessee
Level Contributor
64 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed July 28, 2016

I stayed here for 1 night for a at hotel business meeting. The room was a bit small and had fairly old furnishings. The A/C unit was floor mounted sort of like a Hampton Inn, not something I expect from a Sharaton. It has an in house premises restaurant which was ok, the service was very slow. Nothing wrong with... More 

Helpful?
1 Thank HemantD308
HotelRockville, General Manager at Sheraton Rockville Hotel, responded to this review

Dear Honored Guest, I am glad you got a chance to try us out. I am sorry to hear the experience in the King Farm Grill was not as it should have been but we appreciate you giving us the feedback so we can improve. Our team works hard to provide quality food and service to all our guests and... More 

Laytonsville, Maryland
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 23, 2016

Delightful stay at a stressful time. They accommodated our entire family who flew in from across the country for my mother's funeral. Great party in conference room which was coordinated by Moneet. I highly recommend it.

Helpful?
Thank Ted K
HotelRockville, General Manager at Sheraton Rockville Hotel, responded to this review

Dear Guest, We were so honored to be able to take care of you and your family and remembered you mother during a difficult time. I am glad the Sheraton Rockville team was able to provide you with a "perfect" stay and appreciate you recommending us to others. We do hope if you are back in the area under better... More 

Stockholm, Sweden
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed July 22, 2016

Hotel is situated in a quite new area. Stayed on the club floor. Rooms are big and nice, but the club lounge isn’t really a lounge – a few tables at the elevator. The food/hors d’oeuvre served in club is ok – which is better than some other Sheratons I’ve stayed at. If you want a clean and nice room,... More 

Helpful?
Thank JanOhman
HotelRockville, General Manager at Sheraton Rockville Hotel, responded to this review

Dear JanOhman, It is so good to hear that you liked your room and found it big, clean and comfortable! We feel lucky to tucked away in King Farm but still conveniently located to so many things in the Rockville area. We are a unique Sheraton that Starwood built so our Club level lounge is very different than other larger... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Sheraton Rockville Hotel is part of the beautiful planned development of King Farm, surrounded by lovely bike and walking paths and minutes from the area's restaurants, boutiques & coffee shops. ... more   less 

Additional Information about Sheraton Rockville Hotel

Address: 920 King Farm Blvd, Rockville, MD 20850-6610
Location: United States > Maryland > Rockville
Price Range: $91 - $193 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Rockville Hotel 3.5*
Number of rooms: 155
Reservation Options:
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Also Known As:
Sheraton Rockville
Rockville Sheraton
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