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Extended Stay America - Washington, D.C. - Rockville

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Traveler (7)
Room & Suite (14)
Dining (2)
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Overview
  • Excellent32%
  • Very good16%
  • Average15%
  • Poor16%
  • Terrible21%
Travelers talk about
“nice workers”(2 reviews)
“hot coffee”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Suites
Kitchenette
Pets Allowed
2 Star Hotel
All hotel details
Additional information
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Offers from Extended Stay America - Washington, D.C. - Rockville
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Reviews (83)
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All reviewsnice workershot coffeebreakfast includedrecommend this hotel to anyonelaundry roomthree nightspleasant staycurtismicrowavecomfortmd
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1 - 5 of 81 reviews
Reviewed 1 week ago

First stayed in May at the Research Blvd property. Difficult to get into hotel with luggage cart as doors are single (not double) and are not automatic. Travelocity and Extended Stay computers didn't talk with each other so spent 45 minutes working on my reservation....More

Thank Thursdays C
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - RockvilleResponded 1 week ago

Thank you for staying at our hotel. We sincerely apologize for the maintenance issues you experienced during your stay. This is certainly not acceptable and will be working with our concerned department heads to see where we fell short and to ensure it does not...More

Hotel's Favorite
Reviewed March 4, 2018 via mobile

Nice, clean hotel. Spacious room with stocked kitchenette. Curtis was great at the front desk, very helpful completing check in and amenities. Grab and go breakfast included and pet friendly. I would stay again.More

Thank K C
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - RockvilleResponded March 5, 2018

Thank you for the five-star review of Extended Stay America. We are delighted to know how much you and your family enjoyed your stay and the excellent service provided by our staff. We will share your compliments with our entire team, especially with Curtis. Thanks...More

Reviewed 2 weeks ago

My TV was blinking on and off. The internet didn't work, and was given different stories about both. Was not told about any problem with either at check in. Was told TV service was down throughout the hotel, after complaint, but common room downstairs had...More

Thank morefaves
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - RockvilleResponded 1 week ago

Please accept my sincerest apologies for the maintenance and service issues you encountered while here. We have shared your concerns with the respective teams, and we have taken actions to ensure that we do not repeat these issues in the future. We are reviewing the...More

Reviewed 3 weeks ago via mobile

One of the good place in Rockville to stay. Nice rooms and nice people. Location is one of the USP for this property. It'd quit, away from traffic and surrounded by greenery. Also, this property is located near 2-3 WMAT bus stops.More

Thank ashishd77
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - RockvilleResponded 3 weeks ago

Thanks for the wonderful feedback. We are thrilled to see you thoroughly enjoyed your time with us and were impressed with all that we have to offer. It was a pleasure hosting you at Extended Stay America, and we look forward to serving you again...More

Reviewed 3 weeks ago

I stayed five nights on a family visit, as the hotel seemed the most affordable and had decent reviews. So, here's the good: Upon arrival, the room, including the bath, linens, and kitchenette, was clean. The lighting was sufficient, if not bright. The check in...More

Thank ohzonejoe
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - RockvilleResponded 3 weeks ago

Thank you for staying with us. We are glad to read you liked our courteous service and your comfortable room. That being said, please accept our personal apology as well every assurance we will be working to address the concerns you outlined. We have shared...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Self-Serve Laundry
Laundry Service
Room amenities
Microwave
Details
Price range
$84 - $136 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
$84 - $136 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms, Suites
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Traveler (7)
Room & Suite (14)
Dining (2)
Questions & Answers
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Room Tips
"Choose a different hotel or stay here as an informed customer."
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"2nd floor has been nice"
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"Good staff."
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"Bring quarters for the laundry room"
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