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Homewood Suites Rockville - Gaithersburg

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14975 Shady Grove Road, Rockville, MD 20850
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Homewood Suites Rockville - Gaithersburg
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355 Reviews from our TripAdvisor Community

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Gatihersburg, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

I had a great stay! I felt as if I was I was the only guest in the hotel. The service was fantastic! If you need anything, just ask Jared! He was always there with a solution. I cannot wait for my next stay! Great breakfast, dinner and location.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Donna C
Memphis, United States
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

The front desk attendant “Jared” provided exceptional service. His attitude was warm and friendly and he handled all of my requests in a timely manner. Thank you for having such a wonderful staff. It was my first experience at choosing my room. It fit me perfectly because it was close enough to the elevator without the noise.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Nan H
Harrisburg, PA, United States
1 review
4 of 5 stars Reviewed 1 week ago

The staff were pleasant. The free dinner and breakfast saved time, as traffic is thick there. The staff both fixed a tv remote, and brought a Kuerig machine to my room. However, there was a little mold in the showed where the sliding glass doors were.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Matthew S
1 review
5 of 5 stars Reviewed 1 week ago

This is a great place to stay if you come to Montgomery Cty MD. It is across the road from Shady Grove hosp. and there is a shuttle to local businesses and the Me The facility is well kept, large well appointed suites and a great staff.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank E306UDsandrar
Lexington, United States
1 review
5 of 5 stars Reviewed 1 week ago

The accommodations were comfortable and cozy during the recent Blizzard 2016 in the DC/Maryland area. The entire staff was OUTSTANDING throughout my stay, which was extended because of the inclement weather. The complimentary breakfast and Manager's 'happy hour' were a comfort. The suite had a wonderfully equipped kitchen, but it was nice to go to the lobby for a change... More 

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Cynthia B
Silver Spring
2 reviews
2 of 5 stars Reviewed 2 weeks ago

This hotel was chosen for location and suite ambiance. Everything fell short of great! No covered parking, hard to park and no help from staff. No shuttles and loud noise near the King suite rooms. Outdated and old furniture decor with poor tv signaling. Heating/AC units were not working properly...cold air blowing after, you turn off the heat. Shower residue... More 

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Rose F
Ryan U, General Manager at Homewood Suites Rockville - Gaithersburg, responded to this review

Dear Rose F, Thank you for staying with us. We’re sorry we didn’t provide the quality of amenities and service you deserved during your recent stay at our hotel. We apologize for the issues encountered in your room and we’re working with our team to ensure the situation doesn’t happen again. If you return to our area, we hope you’ll... More 

Toronto, Canada
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This was a nice hotel, which felt like a small home away from home. Very clean, spacious, and modern, with good layout. They offer complimentary meals which is great as well. Close to a Safeway, Starbucks and a few restaurants, for groceries, coffee and good food.

Helpful?
Thank BanitaBanita
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

A great place to rest away from home. My stay started at Garden Inn which shares a common entrance and some amenities with Home wood suites. The front Desk Agent went out of her way to tell me that she will store my luggage and make sure it will be placed in my new room at the Homewood suites. It... More 

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank MamaB-AJ
Fair Lawn, New Jersey
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

First, Let me point out that this review is for the Homewood Suites on 14975 Shady Grove Road in Rockville MD. There is another Homewood Suites not far away which was excellent. However, this Homewood Suite was very disappointing. First, we went for about 4 days , me, my wife and daughter. My daughter slept on the sofa bed. When... More 

Helpful?
Thank Harry N
Ryan U, General Manager at Homewood Suites Rockville - Gaithersburg, responded to this review

Dear Harry N, Thank you for staying with us. We sincerely apologize for the quality of bedding and service you received during your recent stay. Thank you for your valuable feedback regarding our water heater as we know how important a hot shower is. We hope you will consider staying with us again in the future and allow us an... More 

1 review
4 of 5 stars Reviewed 4 weeks ago

Exceptionally nice and helpful staff. Rooms dated but bed comfortable. Bathrooms in the suites do not have doors - challenging during the night if you want to turn the light on. Complimentary breakfast excellent. Will stay again.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank katherinel154
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