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Hilton Garden Inn Rockville - Gaithersburg

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Traveler (56)
Room & Suite (35)
Dining (12)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Silver level
The Hilton Garden Inn Rockville-Gaithersburg is the premier business and leisure hotel in the Rockville-Gaithersburg area. Offering full service accommodations including daily shuttle service, room service, corporate and social meeting space, full service restaurant offering mid-scale dining with breakfast and dinner selections, complimentary high speed wireless and LAN internet service, indoor heated pool, whirlpool, and 24 hour fitness center, with a designated children's room offering games and activities.
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Property amenities
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Room Service
Bar/Lounge
Banquet Room
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
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Room features
Air Conditioning
Family Rooms
Microwave
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Green
Quiet
HOTEL CLASS
Hotel links
Visit hotel website
Hotel deals

Location

Full view
38Car recommended
Grade: 38 out of 100
19Restaurantswithin 0.75 miles
1Attractionwithin 0.75 miles
Contact
14975 Shady Grove Rd, Rockville, MD 20850-7765
Getting there
Dulles Intl Airport17 mi
Ronald Reagan National Airport19 mi
See all nearby hotels
672Reviews
95Photos
5Q+A
52Room tips
Traveler rating
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Popular mentions
Hilton was the host site of this annual event. The room was clean, spacious and comfortable. The staff friendly, helpful and accommodating. The mobile check-in convenient as was my check out. I done in the hotel and the food was great. Thank you Hilton.
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Response from 00gc, General Manager at Hilton Garden Inn Rockville - Gaithersburg
Responded 5 days ago
Sandra, Thank you for the lovely review of the Hilton Garden Inn Rockville-Gaithersburg. We are delighted to know you enjoyed your well-appointed room and that you were impressed with our front desk services. It was a pleasure hosting you, and we look forward to your next visit. Charles Perrell General Manager
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Hotel's Favorite
I recently stayed at the Hilton Garden Inn Rockville-Gaithersburg and had a great experience. The staff was very hospitable and the room was clean. The restaurant was very good and the waitstaff were very good. The location of the hotel was very handy to the nearby hospital
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Review collected in partnership with Hilton Garden Inn
Response from 00gc, General Manager at Hilton Garden Inn Rockville - Gaithersburg
Responded 4 weeks ago
Cindy, we appreciate your wonderful feedback! We are devoted to providing outstanding service, and we are delighted that we met your expectations. We hope Hilton Garden Inn Rockville-Gaithersburg will be your hotel of choice whenever you travel to our area. Charles Perrell General Manager
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The staff are extremely friendly and attentive.I was staying the Homewood in the past which I was truly please, and I had the same epectation that was met. I like the Homewood better since the rooms are biggerand more comfortable.
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Review collected in partnership with Hilton Garden Inn
Response from 00gc, General Manager at Hilton Garden Inn Rockville - Gaithersburg
Responded 3 weeks ago
Thank you for returning to Hilton Garden Inn Rockville-Gaithersburg. We appreciate you recognizing our staff for providing you with excellent service. We enjoyed hosting your stay, and hope we will continue to be your hotel of choice whenever your plans bring you to our area. Charles Perrell General Manager
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Overall, I would stay in this hotel again. The reception service was excellent. However, there are some quirks. Room service was awful. Internet is compromised. I received three alerts that people were trying to access my data. And, I only received HHonors benefits the first day
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Review collected in partnership with Hilton Garden Inn
Response from 00gc, General Manager at Hilton Garden Inn Rockville - Gaithersburg
Responded Jan 16, 2019
Sherman, thank you for staying at Hilton Garden Inn Rockville-Gaithersburg. We are happy your visit was pleasant and that you liked our services. However, we are sorry for not meeting every expectation while you were here. We will certainly step up our efforts, so your next stay is even better. We appreciate your business and look forward to welcoming you back soon. Charles Perrell General Manager
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Thin stained mattress in a platform bed. Heater overheated the room, so I had to turn the AC on. Made for a terrible night’s sleep. I would not recommend this hotel and I’m a Hilton Honors member. Go to any other Hilton in the area, this is the worst.
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Review collected in partnership with Hilton Garden Inn
Response from 00gc, General Manager at Hilton Garden Inn Rockville - Gaithersburg
Responded Jan 11, 2019
Thank you for choosing our hotel, Jessica. We appreciate you taking the time to post your review, as we truly value our guest's comments and opinions. We are sorry you had several issues with your guest room during your stay, and we are working to avoid such mistakes going forward. We would like an opportunity to serve you better in the future and hope you will return the next time your travels bring you this way. Charles Perrell General Manager
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I believe the Answer is yes. It cut check with the hotel for sure. The tv programs are either DirectTv or Dish so there are a lot of options.
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Thank you for inquiring about our suites and the amount of bathrooms. All of our One Bedroom and King Studio Suites offer one bathroom. We do, however, have a few Two Bedroom Suites that offer a King bedroom with a bathroom and a Queen Queen bedroom with a bathroom, separated by a living room. I do hope this answers your question and we hope to see you soon. Thank you.
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Hello MICHAEL B, Thank you for your inquiry. Our hotel offers 50 TV channels, including all major networks, news, sports, points of interest, and kids channels. Our shuttle is an 11-passenger van, and we offer complimentary services within a 3-mile radius of the hotel. Our Garden Sleep System beds are fully adjustable so you can control the firmness and softness of the mattress. Please let me know if you any additional questions. Thanks again, and we hope to see you soon! Sincerely, Michael Anderson General Manager
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is er een metro in de buurt
"I was on the 2nd floor at the end and it was quiet."
"Avoid the rooms above kitchen vents. Noise and smell will bother you."
"Ask for Jared, he knows his hotel and will find you a great room"
"Make sure you ask if they are still using the terrible beds."
"We stayed on 4th floor. It was very quiet."
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PRICE RANGE
$104 - $233 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton garden inn rockville-gaithersburg hotel rockville
LOCATION
United StatesMarylandRockville
NUMBER OF ROOMS
112
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