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Don't stay here. Place is in dire need of repairs. Asked for another bath towel/wash cloth (needed 2 only given 1) and they gave me bathmats and kitchen dishcloths!! Told me the towels were new but the stains on the towels said otherwise and were gross..the maid said to me, "sorry our bleach isn't that great." Mold in our room and carpet in our room was constantly wet from what they said was condensation. Toilets don't flush! The front desk didn't care when I mentioned any of this. It was like the guy knew about the problems but there was nothing anyone was doing about it so he didn't care either. When I asked for a hair dryer I was told to use the air conditioner!! Run away from this place.
Me and my friend stayed there this past weekend. I felt something crawling on me and looked down and saw a bed bug. I got bit by it and put it in tape. I called the front desk and an older man said to a woman "this room is reporting bedbugs." She said to the man with an attitude "well what do you want me to do???" The maintenance people came and confirmed it was a bedbug. Other people in the hotel confirmed that they had bedbugs a week ago too. They had recently sprayed but I guess this bedbug didn't die yet. They moved us to a different room but the guy on the phone at the front desk was really rude. He never apologized and acted irritated that we brought this issue to his attention (Art was his name) I asked for the owners name and he would not tell me. We left two messages for the owner and the owner has not called us back yet. They did nothing for us and we spent the whole day doing laundry because we didn't want to bring the bedbugs home. On the day that we were leaving when I went to the front desk I showed them where I got bit and the guy just raised his hands in the air as if to say oh well. And then said we need to contact the manager about it. He still didn't say sorry. We were only there for the weekend and now were worrying about having a bedbug problem. Do not stay here. If the owner calls us back and rectifies the situation I will delete this post. But as of yet he has not even contacted us back even though we have left multiple messages. How disappointing : ( UPDATE: Art just called to tell us the owner will not be calling us back and tried to give us a free voucher to stay there again. We would never want to stay there again we just want our money back. I will post to every website until the owner calls back. This is rediculous
Visiting with my grandchildren woke up to water pouring from ceiling in bathroom and finally after 2 calls and a visit to the office plus an hour wait someone finally showed up to clean it up. Housekeeping was terrible never cleaned the sand from the floors.
this place is terrible unclean loud not friendly too much for what you get do not stay here worth your while to spend a little more do not stay here very old leaky faucets lumpy old mattress has not had any improvement ever looks like
A/C duct taped; tub & shower old, rusted; old nasty mattresses. Ad said Ocean front, NOT. Do not stay here! Manager & Owner should be ashamed 😡 Only positive was staff who helped carry our luggage up steps & who gave us more towels & washcloths when asked. However, kid sized towels😕
No, but the room and overall conditions of the property were deplorable. Just an overall, run down, cheap, nasty feel. I was ashamed I put my wife and son in this dump just to save some bucks. Do yourself a favor and stay... More
No, but the room and overall conditions of the property were deplorable. Just an overall, run down, cheap, nasty feel. I was ashamed I put my wife and son in this dump just to save some bucks. Do yourself a favor and stay somewhere else.