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Crystal Beach Hotel

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Crystal Beach Hotel
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257 Reviews from our TripAdvisor Community

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Showing 257: English reviews
Maryland,US
Reviewed 1 week ago

Hotels on the Boardwalk charge a premium and ocean front even more. This was a good value. Another note, It was September, so the hotel had been abused by an entire summer of families. Relatively clean and functional. Amenities include breakfast coffee, parking garage, outdoor pool, ocean/beach view. No restaurant/cafe/lounge in building. Staff was professional, responsive and friendly. Annoying thing...

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Helpful?
Thank KevinBaltimore
Reviewed 3 weeks ago

We visited for the weekend of my wife's birthday with our youngest daughter and stayed on the 4th floor with the boardwalk oceanfront view. The hotel is located at the North end of the boardwalk and was quiet and well kept. Our room was clean and the hotel staff were very nice and helpful. Definitely a great deal for the...

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Helpful?
Thank Keith W
carouselresort, Public Relations Manager at Crystal Beach Hotel, responded to this review

Thank you for taking the time to write a review on your time at Crystal Beach Hotel. We are glad to hear that chose to spend a birthday weekend with us. We love to be place for special memories to be made. We pride ourselves in having clean rooms, a perfect location, and employees that make you feel right at...

Reisterstown, Maryland
Reviewed October 29, 2016

beautiful stay at this hotel. It is an older hotel but is kept very clean. The staff Stevie and Kevin are fantastic, polite, professional and very friendly Our room was 2 queens with an ocean view. It was big. had a small kitchenette with cabinets, sink, mini fridge and microwave.Very reasonable we will definitely be going back.

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Helpful?
Thank joanna1950
carouselresort, Public Relations Manager at Crystal Beach Hotel, responded to this review

Thank you for taking the time to write a review on your stay at Crystal Beach Hotel. I am thrilled to hear that Stevie and Kevin made you feel right at home. We will have to pass on the kind words. We can't wait to welcome you back soon!

Mineola, New York
Reviewed October 21, 2016

detestable. other pics on other review sites cleanrly show extensive damage to many rooms that other guests have experienced. We walked into our room JUST as the cleaning lady walked out and finished. broken lights, grout missing from floor, tiles cracked, holes and dents in the wall etc.....Me and my wife had a little too much to drink and were...

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Helpful?
Thank DaddyTattoo
carouselresort, Manager at Crystal Beach Hotel, responded to this review

Thank you for the review. This is not a very accurate portrayal of your stay here at the Crystal Beach Hotel. I do apologize for anything that you may have found not to your standards and our staff is looking into these concerns. As you mentioned you and your wife definitely had too much to drink and were causing a...

Reviewed October 13, 2016 via mobile

We went for one night and at the end decided to stay one more. The room was supposed to be ocean view but actually was one on the side of the building. Instead of that the rest was really good and the cleaning ladies made a good job

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Helpful?
1Thank Daniela B
carouselresort, Public Relations Manager at Crystal Beach Hotel, responded to this review

Thank you for taking the time to write a review. I am thrilled to hear that you enjoyed your stay and room so much that you choose to stay another night. We take great pride in keeping the rooms clean. I am glad to hear that it didn't go unnoticed. Thank you again for the review and we hope to...

Reviewed October 13, 2016 via mobile

Rooms were spacious and comfortable. Beds were comfortable. View was good. Although going during car show weekend it was a bit noisy being close to street so couldn't sleep with balcony door open. Man at front desk at check-in just seemed like he didn't want to be there. Woman in the am was friendly. Refused to let us have late...

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Helpful?
1Thank Angel W
carouselresort, Public Relations Manager at Crystal Beach Hotel, responded to this review

Thank you for taking the time to write a review on your time at Crystal Beach Hotel. We want to hear about the good and the bad, so that we can make your next visit even better. We hope that you come back for another vacation.

Hagerstown, Maryland
Reviewed October 11, 2016

We had an ocean view spa room. It was roomy and very relaxing with the screen door open during the night. So many people in front was complaining about their rooms, but honestly we had no problems with anything in the room or with management. We booked from Tripadvisor, however the manager did say to book through him the next...

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Thank tigerlily09
Mansfield, Pennsylvania
Reviewed October 6, 2016

First I want to say that previous reviews about the staff; Stevie and Kevin are way off base. Both were friendly and professional. They both went out of their way to assist us with our stay. The Crystal Beach is an older building and is showing its age, if you look hard you can things that need repaired or replaced....

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Helpful?
Thank chip56
carouselresort, Public Relations Manager at Crystal Beach Hotel, responded to this review

Thank you for taking the time to write a review on your time at Crystal Beach Hotel. Thank you for pointing out parts of our hotel that make us special. I am glad that both Stevie and Kevin were able to assist you. Thank you again for the review and we look forward to welcoming you back.

Reviewed October 2, 2016

Stevie at the front desk was awesome! Our room was available at 2pm. Check-in was fast. We were in room 211. Room was clean and the view was fantastic! Nice location to everything. This room was a little larger than most since it was on the end.

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1Thank Debbie B
carouselresort, Public Relations Manager at Crystal Beach Hotel, responded to this review

Thank you for taking the time to write a review on your time at Crystal Beach Hotel. We are thrilled to hear that you had a great girls weekend! We strive in being a clean hotel and we are glad that you enjoyed the view.

Shippensburg, Pennsylvania
Reviewed September 26, 2016

Room was reserved and paid for in full, but the old bag at the check-in desk wouldn't give us the key to the room because the person that paid for the room wasn't there (he was no longer coming). She was asked to call Expedia to clear up the matter, but refused. We called Expedia, Expedia called her and she...

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Helpful?
2Thank Deborah C
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Beachfront
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
Official Description (provided by the hotel)
The Crystal Beach Hotel is located at 25th Street and the Boardwalk. The hotel is featuring 79 deluxe efficiency rooms overlooking clean, wide beach on the Atlantic Ocean. The Crystal Beach Hotel is situated within walking distance of shopping, fine dining, fun eateries, and the amusements on Ocean City's newly renovated boardwalk. ... more   less 

Additional Information about Crystal Beach Hotel

Address: 2500 N Baltimore Ave, Ocean City, MD 21842-3430
Location: United States > Maryland > Ocean City
Price Range: $61 - $383 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Crystal Beach Hotel 2.5*
Number of rooms: 79
Reservation Options:
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Also Known As:
Crystal Beach Ocean City
Hotel Crystal Beach
Hotel Style:
#29 On the Beach Hotel in Ocean City
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Questions & Answers

Here's what travelers have asked, with answers from Crystal Beach Hotel staff and other travelers.
6 questions
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4 months ago
1 month ago
Lehighton, Pennsylvania
11 months ago
Baltimore, MD
over a year ago

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Questions? Get answers from Crystal Beach Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Avoid first floor ocean front”
 of 5 bubbles KevinBaltimore, 1 week ago | Read review
“Spend the extra money and get an oceanfront boardwalk room above the first floor.”
 of 5 bubbles , 3 weeks ago | Read review
“Ocean view with 2 queens on upper floor”
 of 5 bubbles joanna1950, Oct 29, 2016 | Read review
“Spa ocean view was better than ocean front in my opinion.”
 of 5 bubbles tigerlily09, Oct 11, 2016 | Read review
“Ocean front room overlooks Boardwalk & beach; not noisy at all.”
 of 5 bubbles deborahcV374FM, Sep 26, 2016 | Read review
5 of 5
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