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Traveler (36)
Room & Suite (22)
Dining (2)
Overview
  • Excellent21%
  • Very good23%
  • Average9%
  • Poor11%
  • Terrible36%
3 weeks ago
“Wont stay again”
May 16, 2018
“Worst place I've ever been to and I'm a social worker.”
AMENITIES
Free Internet
Free Parking
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
Suites
2 Star Hotel
All hotel details
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Rooms
Aug 5Aug 6
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (102)
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34
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1 - 5 of 102 reviews
Reviewed 3 weeks ago via mobile

If the hotel looked like it's pictures online, it would be fine...nothing fancy, but fine. To the contrary, it doesn't. Our second floor rooms smelled like cigarette smoke, we had to ask for towels and washclothes both days, one key on each of our keyrings...More

Thank Melissa B
Response from Burgundy Inn H, General Manager at Burgundy InnResponded 3 weeks ago

Thank you for your feedback about your stay. We sincerely apologize about your less than satisfactory experience with us and have made sure that both housekeeping and maintenance are aware of the issues you had during your stay. They are working to ensure everything is...More

Reviewed May 16, 2018 via mobile

The place was filthy. We stayed a max of 6 hours after a 3 hour drive there. Place was crawling with bedbugs. My mother was bit throughout and ended up going to the ER. Front staff is weak and can barely manage client complaints. You...More

4  Thank Ashley J
Response from Burgundy Inn H, General Manager at Burgundy InnResponded 3 weeks ago

Thank you for the feedback. I am sorry to hear you were dissatisfied with your stay last year. It is our goal to make sure all of our guests have a memorable and enjoyable time at our property. We did contact our exterminator as soon...More

Reviewed July 9, 2017

Felt like a flop house. Flies inthe room. Doors would get stuck. Mattresses were soft and hard to sleep on. Dish tv was difficult to use. The water pressure in the bathroom was moderate to weak. Parking is crowded. There is parking in the back...More

3  Thank Long_Driver_12
Response from BurgundyInn, General Manager at Burgundy InnResponded July 10, 2017

Thank you for your feedback about your stay. I am unhappy to hear that you were dissatisfied with your vacation with us. I apologize about there being flies in your room. We will assess our doors to make sure they aren't sticking. Unfortunately, sometimes the...More

Reviewed July 1, 2017

Burgundy Inn has an excellent staff. We were assigned to a very clean room. We had a comfortable bed. This place is a great value for the money. My spouse is particular, and was pleased. I'd definitely stay there again.More

Thank Charles P
Response from BurgundyInn, General Manager at Burgundy InnResponded July 2, 2017

Thank you so much for your feedback from your stay! I am so happy to hear that you enjoyed your time with us! We have been working hard to improve the stay for our guests. We loved having you stay with us and we can't...More

Reviewed June 21, 2017

First of all we are a family of 4, 2 adults and 2 kids. The room that we received was the size of a bathroom. My room was in front of the pool, but next to the disgusting dumpsters. There were flies in the "MINI...More

Thank Jessica A
Response from BurgundyInn, General Manager at Burgundy InnResponded June 23, 2017

Thank you for the feedback about your stay. I am sincerely sorry about your experience with us as that is not at all how your stay should have been. Our Pool Front Rooms sleep a maximum of 4 people and they are our coziest rooms...More

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About
Amenities
Top amenities
Free Parking
Pool
Beachfront
Free Internet
Hotel Amenities
Free Parking
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Outdoor pool
Pool
Details
Price range
$80 - $300 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms
Details
Price range
$80 - $300 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms
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Traveler (36)
Room & Suite (22)
Dining (2)
Questions & Answers
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Diana A
March 16, 2016|
Answer
Response from Belinda B | Reviewed this property |
Obviously as the carpets smell of pee and are horribly stained
0
Votes
Cindy F
September 8, 2015|
AnswerShow all 2 answers
Response from Belinda B | Reviewed this property |
There is kitchen dishes, but not all suites have bath towels. Place is filthy and broken! And has bedbugs! Suggest you take your family elsewhere.
0
Votes
Room Tips
"Ask for availability at the homestead or stonewall property."
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"the new homestead apartments are very nice."
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"We had Bugs in our room! The management wouldn't do anything! My dad wouldn't sleep"
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"The poolside rooms are all kind of small and only have one bed and one sofa bed. But they are in the best..."
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