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Metro Points Hotel - Washington North

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Metro Points Hotel - Washington North
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361 Reviews from our TripAdvisor Community

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Showing 292: English reviews
1 review
1 of 5 stars Reviewed 3 days ago NEW via mobile

The only good point is that the room was at least clean. But the serviece is terrible. We requested one room for 3 persons, because we were assured on telephone that the beds are large enough. In truth the beds were just large enough for one person. As you can imagine 2/3 of us didn't sleep all that well. The... More 

Helpful?
Thank chicha20q16
A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago via mobile

What attracted us to the Metro Points Hotel was the price and location. They advertised that they offer free shuttle service to and from the Metrorail station. The service was excellent, the drivers and clerks have been welcoming and accommodating. A bonus we didn't anticipate is how reasonable dinner prices are at the hotel restaurant. Visiting DC can be pricey.... More 

Helpful?
Thank A TripAdvisor Member
Hotel_Mgr_365, Manager at Metro Points Hotel - Washington North, responded to this review

Dear Guest, Thank you for staying with us on your recent trip to Washington, DC and for taking the time to share a review. We’re delighted that you took advantage of our complimentary shuttle service to the Metro; it’s great to hear that it worked out well for you! Our intention is to include all of the “extras”, such as... More 

West Chester, Pennsylvania
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We were pleased with the Metro Points Hotel in New Carrollton. We drove in from the east, parked the car and did not have to drive again until we left. The hotel is clean and the staff friendly. The large lobby provides opportunities for the guest to talk with international visitors. The breakfast is basic. A personal positive comment: the... More 

Helpful?
Thank Cheryl G
Hotel_Mgr_365, Manager at Metro Points Hotel - Washington North, responded to this review

Dear Cheryl, What a pleasure it was to welcome you and to see your positive review! Thank you for sharing! We’re so happy to see that our free guest parking and complimentary shuttle service to DC worked out well for you and we agree that you did the smart thing! It’s so much easier to see the city without having... More 

Spring, Texas
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

My stay was in July 2016. I arrived at night and tired; I checked in and early the next morning I began itching terribly. I then saw bumps and welts on both knees, thighs and the back of my legs. I had a pressing engagement that morning to attend, so I reported it to the front desk after I returned... More 

Helpful?
2 Thank Whatanexperience722
Hotel_Mgr_365, Manager at Metro Points Hotel - Washington North, responded to this review

Dear Whatanexperience722, Our team values guest feedback and we thank you for sharing yours in the form of a review. We’d like to connect with you personally to extend our apologies for your experience and learn more about your reservation details. If your time allows, please reach out to us with your contact information and a convenient time that we... More 

Wilmington, North Carolina
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The stay was ok but there were some issues no one thing was bad just a lack of attention to detail mostly. First issue did not clean the room the first 2 day did a pretty good job after they figured out we were there. You have to call each time for the shuttle it does say so on the... More 

Helpful?
2 Thank JGTysinger
Hotel_Mgr_365, Manager at Metro Points Hotel - Washington North, responded to this review

Dear JGTysinger, It was a pleasure hosting you and we appreciate you sharing a review! We are glad that our convenient location to the DC Metro and our complimentary shuttle worked out for you and that you were able to take advantage of our free, hot breakfast. We regret to hear that you didn’t receive housekeeping service on your first... More 

Houston, Texas
1 review
5 of 5 stars Reviewed August 18, 2016 via mobile

We had a great stay for 2 nights. Special mention should be made of Nora, the Guest Services person who located & with great promptness arranged to ship back an Apple Watch ( we had left in the room in error) back to us ! Speaks volumes of the honesty & efficiency of the Staff ! Will definitely stay again... More 

Helpful?
Thank mitughosh
Hotel_Mgr_365, Manager at Metro Points Hotel - Washington North, responded to this review

Dear Mitughosh, Thank you for staying with us and thanks for the great review! You’re right about our team; we’re lucky to have such a great group here. They truly care about the comfort of our guests, and we’re all thrilled that you were reunited with your Apple Watch! Please do come back and see us again soon! All the... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 6, 2016 via mobile

I stayed here the last week in July. First, the staff was excellent. Professional, efficient and still personable. My room was ok but there were cracks in the tub. Best part of the room was the view. I stayed on the 10th floor and the view was wonderful. Now, the very best thing about this hotel is the FOOD around... More 

Helpful?
1 Thank TheThom J
Hotel_Mgr_365, Manager at Metro Points Hotel - Washington North, responded to this review

Dear TheThom J, Thank you for the great review; it was a pleasure to welcome you! It’s our people that set us apart from other hotels and we’re thrilled you enjoyed their hospitality. We couldn’t be happier that you enjoyed our location and found some delicious restaurants nearby. Please visit our website for our best rates or give us a... More 

Mumbai (Bombay), India
Level Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed July 27, 2016 via mobile

Visited the hotel in July 2016 on the way to Washington DC. Ambience is pretty good and the hotel is bang on the highway (not freeway). The cleanliness of the hotel inside the room was also good. However, cleanliness on the passage area on the floor was not up-to the mark and inside the room they had forgotten to take... More 

Helpful?
Thank shahjaykumar
Hotel_Mgr_365, Manager at Metro Points Hotel - Washington North, responded to this review

Dear Shahiaykumar, It was a pleasure hosting you on your recent trip to Washington, DC and we appreciate you taking the time to share your review. We’re thrilled to hear that our location was convenient for you and that you found our rooms to be clean and comfortable. We appreciate your added comments as well, so that we may have... More 

Chennai
Level Contributor
101 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed July 18, 2016

Stayed here for a 1 week in July 2016 and am impressed. Nicely located just of 495 and 450, with easy access to the hotel, the lobby, reception, rooms, dining were good for a solo / family stay. The summer month added to huge crowds at the hotel, almost every day, but still the staff managed them all pretty nicely.... More 

Helpful?
Thank MArasu2000
Hotel_Mgr_365, Manager at Metro Points Hotel - Washington North, responded to this review

Dear Marasu2000, Thank you for sharing a review of your experience at our hotel; we’re sure the information you shared will be helpful to our future guests. We appreciate you highlighting our convenient location and are glad you enjoyed our guest rooms! We hope to have the privilege of welcoming you back to Metro Points the next time your travels... More 

Philadelphia, Pennsylvania
Level Contributor
47 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed July 17, 2016

On our way to DC we wanted to stay close by so we could get there quickly in the morning. We chose this hotel and we were not disappointed. Nice price. Great room! EXCELLENT FREE BREAKFAST! Definitely worth the stay to save us a long commute in the morning.

Helpful?
Thank Melissa B
Hotel_Mgr_365, Manager at Metro Points Hotel - Washington North, responded to this review

Dear Melissa, Thank you so much for sharing your review! We are so happy to hear that you enjoyed our delicious free breakfast and that our location was convenient for you. A lot of our guests are looking for easy access to DC, so we are happy to provide a free shuttle to the metro. We are thrilled it worked... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Restaurant
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Business Center with Internet Access
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The Metro Points Hotel-Washington North, is the ideal full service hotel for individuals or groups looking to visit the Washington, DC Metro area…without having to pay the high rates of Washington, DC. New boutique style public spaces & guest rooms will wow you as you walk in through our front doors. Located about ¼ mile from the New Carrollton METRO station, giving you access to Washington, DC and other DC areas within minutes, without the hassle of the traffic and parking nightmares. Free automobile as well as bus parking on the premises. Our guestrooms at Metro Points Hotel-Washington North feature 32-inch LCD TVs with satellite channels and pay movies, as well as desks with ergonomic chairs. All guest rooms also have safes to accommodate laptops, coffee/tea makers, and wireless high speed internet access is complimentary. The Metro Points Hotel-Washington North is a part of a new development that has a shopping center with a verity of food outlets like IHOP®, Five Guys Burgers®, Starbucks®, and more. Without the worries of high franchise fees from a major hotel chain, the Metro Points Hotel-Washington North is able to offer you low rates and a commitment to focus on the services and quality that you would appreciate. ... more   less 

Additional Information about Metro Points Hotel - Washington North

Address: 8500 Annapolis Rd, New Carrollton, MD 20784-3014 (Formerly Four Points by Sheraton New Carrollton)
Location: United States > Maryland > New Carrollton
Price Range: $81 - $230 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Metro Points Hotel - Washington North 3*
Number of rooms: 197
Reservation Options:
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Also Known As:
Four Points New Carrollton
Sheraton New Carrollton
New Carrollton Four Points
New Carrollton Sheraton
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