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Metro Points Hotel - Washington North

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Traveler (169)
Room & Suite (79)
Dining (11)
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Overview
  • Excellent25%
  • Very good37%
  • Average18%
  • Poor8%
  • Terrible12%
Travelers talk about
“shuttle service”(21 reviews)
“washington dc”(17 reviews)
“front desk staff”(25 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Suites
3 Star Hotel
All hotel details
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Rooms
Jun 10Jun 11
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1 room, 2 adults, 0 children
Standard Room
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Reviews (454)
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Traveler rating
105
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54
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LanguageEnglish
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105
116
59
33
54
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All reviewsshuttle servicewashington dcfront desk staffschool tripfree shuttleredskins gamefree breakfasthot breakfastgeneral managercomfortable staylate at nightbeds were comfortablecarrolltonamtrakmarc
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1 - 5 of 367 reviews
Reviewed 1 week ago via mobile

After my son was admitted tothe icu and we couldn't get to DC for his birthday trip, they strung me along sayingthey would give me a refund or credit and I received neither. I'm a single parent with a disabled child and 200 bucks is...More

Thank shawtt81
Reviewed 2 weeks ago via mobile

Wonderful hotel. Very clean. Staff were excellent. Roomeas very comfortable. Only drawback to the stay was the lack of parking. Because of some event that was going just about all hotel parking was full. I had to park completely away from the entrance in an...More

Thank Arthur W
Response from metropointshotelMD, Hotel Manager at Metro Points Hotel - Washington NorthResponded 1 week ago

Dear Guest, Your positive feedback is important to us and shows us that we’re on the right track toward satisfying every guest, every day. I’m especially pleased that our clean facilities, excellent staff and comfortable accommodations contributed to the pleasantness of your stay. I apologize...More

Reviewed 2 weeks ago via mobile

This is literally the worst hotel experience I’ve ever had! I booked his hotel because my family was hosting an event here. We drove 10 hours to be here only to check in to a room that was very old and outdated, when we got...More

Thank Shadowtrixx
Reviewed 2 weeks ago

We plan on having a birthday celebration in a few months at Metro Points Hotel. We were disappointed to learn that we couldn't have the food we wanted from an outside caterer after we followed the procedure as was recommended by the hotel staff. The...More

Thank marg798828
Response from metropointshotelMD, Hotel Manager at Metro Points Hotel - Washington NorthResponded 1 week ago

Dear Guest, We’re pleased that you took the time to comment on our hotel so that we can respond to your concerns. I apologize that there were several miscommunications regarding catering for an event. While I believe this issue is now resolved and complete, please...More

Reviewed 4 weeks ago via mobile

Despite the bad reviews on Google; I decided to book a room here. I chose Metro Points for its proximity to our daughters home. BIG MISTAKE! This has been one of the worst hotel experiences I have had. First the room is so... outdated! The...More

Thank huskerinmo15
Response from metropointshotelMD, Hotel Manager at Metro Points Hotel - Washington NorthResponded 1 week ago

Dear Guest, We’re so glad that you took the time to comment on our hotel so that we can respond to your concerns. I apologize that there were issues with the refrigerator, AC and other things that detracted a lot from your stay with us....More

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About
Amenities
Top amenities
Free Parking
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Restaurant
Hotel Amenities
Free Parking
Business Center with Internet Access
Shuttle Bus Service
Breakfast included
Meeting Rooms
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Fitness Center with Gym / Workout Room
Bar/Lounge
Restaurant
Details
Price range
$80 - $255 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$80 - $255 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (169)
Room & Suite (79)
Dining (11)
Questions & Answers
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Cavscountry
July 9, 2017|
AnswerShow all 4 answers
Response from Hotel_Mgr_365 | Property representative |
Greetings from New Carrollton! We are located approximately 5 miles from FedEx Field. We love welcoming fans to stay with us before game day and we look forward to seeing you soon! Best regards, Metro Points Hotel
0
Votes
ecreed6
February 16, 2017|
AnswerShow all 2 answers
Response from Hotel_Mgr_365 | Property representative |
Greetings, Cynthia! We are looking forward to welcoming you and we appreciate your question. Our check in starts at 3 p.m. and check out is 12 p.m. During the slow season we try to honor requests for early arrivals as... More
0
Votes
Special12k
November 19, 2016|
AnswerShow all 4 answers
Response from Hotel_Mgr_365 | Property representative |
Greetings Stuart! We are a short drive from the New Carrollton Metro station, just about 5 minutes away. As some of our past guests have pointed out, we ask that you call from the station so that we can dispatch our... More
0
Votes
Room Tips
"Chose a room at another hotel!"
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"Make sure you ask for clean sheets"
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"The most clean and new they can offer. With a real view."
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"Chosen from 3 they do not have any good rooms."
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