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Extended Stay America - Baltimore - Timonium

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9704 Beaver Dam Road, Lutherville Timonium, MD 21093
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1 room 1 adult
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Extended Stay America - Baltimore - Timonium
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64 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Baltimore - Timonium
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Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed May 14, 2014 via mobile

This hotel was clean and very basic, but great for us while traveling with our dog. Full size refrigerator was nice. No toiletries or extra amenities- but fine for a couple of nights. Don't expect anything fancy and you won't be disappointed. The front desk service was fine, no restaurant, just "grab & go breakfast".

Helpful?
Thank Nicole G
Manager_11525, Manager at Extended Stay America - Baltimore - Timonium, responded to this review

Thank you for taking the time to write a review of your stay. I’m so pleased to learn that you enjoyed our pet-friendly policy and clean rooms with fully equipped kitchens at a great value. Your feedback is greatly appreciated and it will help us in our efforts to continually improve our hotel. We look forward to hosting you again... More 

Pittsburgh, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 8, 2014

I got in late and I thought everything was fine, but when I went to use the restroom in my room is looked like someone had thrown up in it 2 weeks ago and they had never cleaned it. I'm never staying here again! Not worth it.

Helpful?
1 Thank Erica T
Manager_11525, Manager at Extended Stay America - Baltimore - Timonium, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. Please accept our sincerest apologies for the level of cleanliness in your room. I am working with the staff to improve our cleaning procedures to ensure your experience is not repeated. If you would like to provide any additional feedback, please feel free to... More 

Travelers are raving about these Lutherville Timonium hotels

Timonium, Maryland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 25, 2014

This hotel is by far the best hotel we have ever stayed in. We stayed for a month and everyone was so nice and helpful from beginning to end. The service was phenomenal. The place was always clean. You could tell that much pride is taken in every measure. The staff would go above and beyond their call of duty.... More 

Helpful?
1 Thank Happyfamilyhere
Manager_11525, Manager at Extended Stay America - Baltimore - Timonium, responded to this review

Thank you for taking the time to write a review of your stay. I am happy to hear that you enjoyed our hotel and the service our staff provided. Your feedback is greatly appreciated and it will help us in our efforts to continually improve our hotel. Thank you for choosing Extended Stay Hotels. We look forward to hosting you... More 

Baltimore, Maryland
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 21, 2014

The staff are awesome in making your stay comfortable and enjoyable. Housekeeping does a great job of keeping the room clean and keep you in fresh sheets. The location is good because it is close to the places I have to go for work and there's a lot of places to eat and tons of things to keep you occupied.... More 

Helpful?
Thank Eculineworker
Manager_11525, General Manager at Extended Stay America - Baltimore - Timonium, responded to this review

The staff and I read your review and would like to thank you for writing such wonderful things about our employees. I'm so pleased to hear that your stay was enjoyable and you felt comfortable. Once more, thank you for posting your review and we look forward to hosting you again in the future. More 

Pasadena, Maryland
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed February 16, 2014 via mobile

Well first I must say that Kim, who greeted me and helped me eventually get a room, was extremely helpful and pleasant. She went out of her way to make sure I was satisfied with my room. When checking in, I was first given a key and went to my room which smelled as if smokers had been smoking non-stop... More 

Helpful?
Thank Robert S
Timonium, Maryland
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed February 10, 2014

Since i first arrived at this hotel, over a year ago, it has been a pleasure to be here. The hotel manager and all the staff are friendly and have gone out of the way to make sure my stay has been as pleasant as possible. Everyone always asks," Can i help you and then they actually do, very refreshing!... More 

Helpful?
Thank 535JOHN
Manager_11525, General Manager at Extended Stay America - Baltimore - Timonium, responded to this review

John – I want to thank you for taking the time to post a review of our hotel. I am glad that we were able to provide you with a comfortable stay at a great rate. I am happy to hear that you found our staff to be friendly during your stay with us. Customer service is a top priority... More 

Baltimore, Maryland
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed February 8, 2014

This place is a dump. I recently started a new job in Towson and needed somewhere to stay for a week, so I decided on the Extended Stay because of the kitchen. When i checked into my room, all the windows were open ( mind you it is February), and it smelled of cigarettes. There were stains on the comforter... More 

Helpful?
Thank CarolinaGrad2013
Manager_11525, General Manager at Extended Stay America - Baltimore - Timonium, responded to this review

I appreciate you taking the time to write a review of your experience with us. The condition of your room as you described is unacceptable and I sincerely apologize for your experience. As this hotel’s manager, I can assure you that I have discussed your experience with our staff to ensure your experience is not repeated. As well, I am... More 

Baltimore, Maryland
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed February 8, 2014

We lost power at our home and needed a place to stay that would allow us to bring our dog. The price was right - but the bed was really uncomfortable and the room smelled, including the pillows! I'm glad we found a place that could take our dog - but we'll find another place the next time our power... More 

Helpful?
Thank Kevin F
Manager_11525, General Manager at Extended Stay America - Baltimore - Timonium, responded to this review

Kevin - I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize that you found your bed to be uncomfortable. As well, I am sorry that your room smelled like cigarette smoke. I will be discussing your experience with our team and taking steps to ensure your experience is not repeated.... More 

Felton, Pennsylvania
1 review
5 of 5 stars Reviewed February 6, 2014

Lost power due to ice storm needed a place to stay with wife and dogs. Everything was perfect, thanks for being helpful thru the tough time. PS Courtney at the front desk was great:). Anything you forgot they had it at the front desk. Nice areas around the motel to walk the dogs.

Helpful?
Thank Canamspyder11
Manager_11525, General Manager at Extended Stay America - Baltimore - Timonium, responded to this review

Thank you for taking the time to write a review of your stay. I’m glad that you were pleased with our staff, especially Courtney. As well, it’s great to hear that we were able to accommodate your needs during your stay with us. I hope that you will return to our hotel, or any other Extended Stay Hotels location in... More 

Baltimore, Maryland
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed January 30, 2014

Hotel was clean, hotel staff was friendly. small kitchenette with bare essentials and large enough t o prepare meals. Morning coffee was excellent. Everything in the room was in working order and in good condition. The weather was horrible during our stay including snow. The parking lot and sidewalks were immediately cleared and salted. Excellent location in the northern suburbs... More 

Helpful?
Thank Joe K
Manager_11525, General Manager at Extended Stay America - Baltimore - Timonium, responded to this review

Joe – I appreciate you taking the time to write such a wonderful review about our hotel. I am glad that you enjoyed our convenient location, your fully equipped kitchen and our grab-and-go breakfast. As well, it’s great to hear that you found our staff to be friendly during your stay with us. We would love to see you again,... More 

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