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Extended Stay America - Baltimore - BWI Airport - Aero Dr.

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Extended Stay America - Baltimore - BWI Airport - Aero Dr.
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78 Reviews from our TripAdvisor Community

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Showing 78: English reviews
Philadelphia, Pennsylvania
2 reviews
1 of 5 stars Reviewed yesterday NEW via mobile

Our boat came in late and we were told that shuttle service was not available after 10 am. Forced to take a cab to get our cars back from the hotel. Sat in never ending traffic to get back to our families. Never booking here again.

Helpful?
Thank pohler546
Edina, Minnesota
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 15, 2016

When I got stranded last night because of a missed airline connection, I was initially pleased to get a room here. My previous experience with other Extended Stay America locations has been very pleasant. Two employees truly stood out in a positive manner: my shuttle driver (didn't catch his name), and Shawn (the female employee who checked me in). Both... More 

Helpful?
Thank Norm B
Show Low, AZ
Level Contributor
84 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
2 of 5 stars Reviewed July 7, 2016

We came in a downpour and discovered that this hotel doesn't have a covering to unload luggage and check in. It took several minutes for someone to come to the front desk. They weren't helpful. The hallways were creepy. The beds were comfortable enough, but pillows are flat. This was supposed to be a 2.5 star hotel on Priceline, but... More 

Helpful?
Thank showlowdoc
Manager_11525, Manager at Extended Stay America - Baltimore - BWI Airport - Aero Dr., responded to this review

Thank you for your recent review of your stay. I sincerely apologize about the issues you encountered during your stay. In response to your feedback, I am taking actions to make sure your situation doesn't happened in the future. Thank you very much for providing us with your feedback. If you would like to discuss this further, please do not... More 

Central Florida, Florida
Level Contributor
43 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed July 3, 2016

The staff was pleasant and helpful. The breakfast was better than anticipated given that there is no breakfast room only a small counter in the lobby. The room a bit beaten and was musty and there was mold on the fridge door molding. This was a handicapped room and the shower control was difficult to work plus the holder for... More 

Helpful?
Thank AnnElizabeth49
Calabash, North Carolina
Level Contributor
4 reviews
2 of 5 stars Reviewed July 2, 2016

Room was not very nice, tv had very poor signal. The room had nothing in it , not even a glass for water. There was a foul odor in the elevator and as soon as you stepped off the elevator, the halls were filled with cigarette smoke.

Helpful?
Thank postman21140
Manager_11525, Manager at Extended Stay America - Baltimore - BWI Airport - Aero Dr., responded to this review

Thank you for taking the time to write a review of your stay. I sincerely apologize about your bad experience with us. Thank you very much for providing us with your feedback. If you would like to discuss this further, please do not hesitate to contact me at bba@extendedstay.com. We hope that you will give us the opportunity to provide... More 

Tampa, Florida
Level Contributor
72 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
1 of 5 stars Reviewed June 26, 2016

This hotel is one of the worst I have ever been to and that says a lot. The walls are thin so we could hear the people in the next room talking throughout the middle of the night and it was so clear it was like they were sitting in our room. There is nothing in the room in the... More 

Helpful?
Thank Cali2514
1 review
1 of 5 stars Reviewed June 24, 2016 via mobile

Stayed a little over two weeks room was dirty when we were finally able to check in at around 6pm we arrived around 10am was told check in was at 3pm the room smelled musty and dirty right before check out I decided to pull the sheets off and the beds were soaked in urine called the corporate number and... More 

Helpful?
Thank Lucifier6
Manager_11525, Manager at Extended Stay America - Baltimore - BWI Airport - Aero Dr., responded to this review

Thank you for taking the time to write a review of your stay. The condition of the mattress pad you described is unacceptable, and I sincerely apologize for your experience. I met with the staff, and we will take immediate action to ensure that this issue is not repeated. I really appreciate you bringing this to our attention. Please do... More 

Towson, Maryland
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed June 14, 2016

I stayed at the hotel in June 2016. This is a hotel ran like a dormatory. The kitchens are stripped of everything. There is no coffee maker, toaster or even a dish, fork or knife. I asked housekeeping and they said management took everything out because they didn't want them spending extra time cleaning the kitchen area. I saw 1... More 

Helpful?
Thank Kdmspecial
Salisbury, Maryland
Level Contributor
3 reviews
5 of 5 stars Reviewed June 12, 2016

My husband and I are guest every week at Extended Stay America BWI Airport-Aero Dr. I receive cancer treatments at Mercy Hospital and we travel from the Eastern Shore. The staff is very professional and accommodating. Although this is a difficult time Extended stay has made it all worth it!!!!!!!!!

Helpful?
Thank woodardfrank
Manager_11525, Manager at Extended Stay America - Baltimore - BWI Airport - Aero Dr., responded to this review

I want to thank you for taking the time to write a review about your stay at our hotel. I am so pleased that you continue to be satisfied with the service provided by our staff during your visits. I will be sure to share your kind remarks with our team. Thank you again for your feedback. Please let us... More 

South Carolina
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 1, 2016 via mobile

I am at this hotel three days a week every week and always get great service. They know you at the door and check you in right away . Every body from the housekeeper to the manager is great and smiles are free

Helpful?
Thank Dennis S
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry

Additional Information about Extended Stay America - Baltimore - BWI Airport - Aero Dr.

Address: 1500 Aero Dr, Linthicum Heights, MD 21090-2243
Location: United States > Maryland > Linthicum Heights
Price Range: $76 - $112 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Baltimore - BWI Airport - Aero Dr. 2.5*
Number of rooms: 122
Reservation Options:
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Also Known As:
Extended Stay America Linthicum
Extended Stay Linthicum
Linthicum Extended Stay
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