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Sheraton Baltimore Washington Airport - BWI

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Sheraton Baltimore Washington Airport - BWI
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553 Reviews from our TripAdvisor Community

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Showing 547: English reviews
Vancouver, Canada
Level Contributor
92 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed here for a two day meeting. Facilities were great. Rooms comfortable and staff were very helpful. Easy access to and from airport was a wonderful plus.We had dinner at the hotel and the food was good too.

Helpful?
Thank Yellingdog25
Dan C, Manager at Sheraton Baltimore Washington Airport - BWI, responded to this review

Hello Yellingdog25, Thank you for your recent survey and the kind comments spoken about our hotel. We hope you'll tell your friends about us and we look very much forward to your next stay. Thank you for your business. More 

Vienna, Virginia
1 review
1 of 5 stars Reviewed 5 days ago NEW

In the military and needed to visit Ft. Meade. My wife and I stayed one night and I have slept in Afghan places that were cleaner and more comfortable than this place. The room smelled of pet urine masked by some awful quick mart car freshener smell. The toilet was dirty and there was hair all over the bathroom. I... More 

Helpful?
Thank Bob T
Dan C, Manager at Sheraton Baltimore Washington Airport - BWI, responded to this review

Hello Bob, Thank you for your recent survey. To begin, let me apologize for your experience at our hotel. Obviously if every stay went as yours did, we wouldn't be open today. Sounds like your stay was more of an anomaly rather than the norm. I'm having trouble trying to substantiate some of your comments and would be appreciative if... More 

Martinsburg, West Virginia, United States
Level Contributor
80 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed 6 days ago NEW via mobile

We spend a night before heading to Vegas all the time here. Once we return we always come back in the bar area and also order dinner. And have always been able to park my vehicle in the parking lot free of charge being I come here as a repeat customer. Now they charged $40 dollars to use the parking... More 

Helpful?
Thank Chris A
Dan C, Manager at Sheraton Baltimore Washington Airport - BWI, responded to this review

Hello Chris A, Thank you for your comments. We appreciate your business and do thank you for your patronage. We do participate in the Park n Fly program as most hotels at BWI do. We charge $8 per day and $40 per week which is pretty customary for this area. These are for guests who stay one night at the... More 

Washington, DC
Level Contributor
118 reviews
103 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
2 of 5 stars Reviewed 1 week ago NEW via mobile

Stayed here one night before an early flight from BWI and this will be the last time. I've been in worse hotels, but for a Starwood brand name it leaves a lot to be desired and the staff I encountered were disinterested and surly. Public areas, elevators, and my room were all pretty beat up. Stained carpets, scuffs on the... More 

Helpful?
Thank Lady911Driver
Dan C, Manager at Sheraton Baltimore Washington Airport - BWI, responded to this review

Hello Lady911Driver, Thank you for your recent survey. We do take your survey's seriously as we use your comments to help us improve our product and the services we provide. Yes we did have to close the restaurant one night for dinner but accommodated our dinner guests next door at our sister hotel, the Westin. We were never closed for... More 

Philadelphia, Pennsylvania
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

Beds are very comfortable but the room itself is very dated. When I don't have a place to charge my devices I have a problem. The food isn't bad the staff is very helpful and friendly. Would I stay their again probably not with so many other choices in the area.

Review collected in partnership with this hotel

Helpful?
Thank Phillytravelguy929
Dan C, Manager at Sheraton Baltimore Washington Airport - BWI, responded to this review

Hello Phillytravelguy929, Thank you for your feedback. We appreciate the kind words spoken about our staff as we believe we have a good team here. I also appreciate your comments about our guestrooms and most often use your information to help us improve. I'm happy to report we will be undergoing a complete renovation in the upcoming months that will... More 

London
Level Contributor
61 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Genuinely friendly and helpful staff helped make this a very pleasant stay. Convenient shuttle service every half hour to the airport, and you can call in between from the airport to come to the hotel. Breakfast buffet was delicious - good strong coffee with cream, creamy scrambled eggs, tasty crispy bacon and wonderful French toast plus much more. I thought... More 

Helpful?
Thank ksscott
Dan C, Manager at Sheraton Baltimore Washington Airport - BWI, responded to this review

Hello ksscott, Thank you for your kind words. We particularly appreciate your comments about our shuttle service as well as our breakfast. We appreciate your business and look forward to seeing you again during your next stay. More 

Durham, North Carolina
Level Contributor
76 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

I checked in and when I got to my room I saw one of the most disgusting showers I've ever seen. Dirty and full of mold and mildew - all over the basin, the caulking, the walls and the shower head. The carpet was stained and disgusting as well. I was moved to the club floor and when I got... More 

Helpful?
1 Thank ncdvl
Dan C, Manager at Sheraton Baltimore Washington Airport - BWI, responded to this review

ncdvi, Thank you for your feedback. I'm sorry for your experience at our hotel. We are in process of actively reviewing the condition of all guest rooms and have assigned various projects to be done. We are also about to begin scheduled guestroom renovations that will enhance the guest experience. I would ask that you call me as I'd like... More 

Hobart
Level Contributor
74 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

We moved to the Sheraton from Washington DC, so we could be close to BWI airport in readiness for an early flight. Its location is the only thing it has going for it. There are a number of hotels in this area and they are all airport hotels and that's pretty much it. The Sheraton is serviceable, but that's about... More 

Helpful?
Thank Mark W
Dan C, Manager at Sheraton Baltimore Washington Airport - BWI, responded to this review

Mark W, Thank you for your recent survey. We use your information to help us improve our product and services so your comments are appreciated. Noise as you put it is something we don't really receive many complaints about. The AC units blow air but for the most part are in good shape. I've never heard anyone refer to them... More 

New York City, New York
Level Contributor
54 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

This was the worst hotel Terrible service The meeting rooms are in bad condition The air doesn't work He shuttle isn't good at all The rooms are dark and OLD. Room service unrealizable. Save your self, Go to the Westin.

Helpful?
Thank Jill D
Dan C, Manager at Sheraton Baltimore Washington Airport - BWI, responded to this review

Jill D, I received your survey and want to thank you for completing it. I also want to apologize for the issues you encountered during your stay with us. I'd like to have an opportunity to speak with you and can be reached at 443-577-2100. I do hope to hear from you. Thank you More 

San Pedro Garza Garcia, Mexico
Level Contributor
45 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

As expected. Good size, clean enough, AC working!! Better attention and room by being SPG. Next time I would try Westin next door but I would mid it if I have to return here. It was my second stay and would recommend it as an airport hotel.

Helpful?
Thank PitaRG
Dan C, Manager at Sheraton Baltimore Washington Airport - BWI, responded to this review

PitaRG, Thank you for your recent review. Its comments like yours that help us improve our product and services. We do try and take good care of our SPG members by offering room upgrades when available. If you ever have a question about what SPG members are entitiled to during your stay, please do not hesitate to ask. We appreciate... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Pool
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Sheraton Baltimore Washington Airport Hotel-BWI is located near BWI Airport, with complimentary shuttle service to and from our hotel, we are right in the heart of the Baltimore Gateway Community. ... more   less 

Additional Information about Sheraton Baltimore Washington Airport - BWI

Address: 1100 Old Elkridge Landing Rd, Linthicum Heights, MD 21090-1003
Location: United States > Maryland > Linthicum Heights
Price Range: $100 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Baltimore Washington Airport - BWI 3.5*
Number of rooms: 203
Reservation Options:
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Also Known As:
Sheraton Baltimore Washington Airport - Bwi Hotel Linthicum
Sheraton Hotel Linthicum
Sheraton Linthicum
Linthicum Sheraton
Hotel Style:
#12 Business Hotel in Linthicum Heights
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