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Hilton Baltimore BWI Airport

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Hilton Baltimore BWI Airport
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775 Reviews from our TripAdvisor Community

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Showing 765: English reviews
Three Rivers, United States
Reviewed February 23, 2016

Professional, courteous, helpful staff. When the parking lot was full on our arrival because of a hotel event, they offered valet parking at no charge until a spot opened up. Room was clean, amenities very nice. Restaurant and bar very nice. Try the bar pizza as an option. Thin, crispy and very well done. Over all experience was great

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Bobbie B
Paddalia, General Manager at Hilton Baltimore BWI Airport, responded to this review

Thank you for your feedback, sorry to hear the lot was full, be happy that we were able to accommodate you

Federalsburg, Maryland
Reviewed February 21, 2016 via mobile

The Hilton is on of our favorite hotels in the BWI area. The staff are super friendly. The rooms are clean. The breakfast is so yummy. It's close to downtown but without the hassle of being in the city. And the best thing it's pocket friendly.

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Helpful?
Thank Fonda202
Paddalia, General Manager at Hilton Baltimore BWI Airport, responded to this review

Thank you for sharing your thoughts on the hotel, we are happy to hear that you enjoy our property. We hope to see you back again soon

Reading, PA
Reviewed February 17, 2016

Beds were some of the most comfortable I ever slept. Loved the Peter Thomas Roth bath and shower products given for your use. Ate at the Acqua restaurant on site and was very pleased. Friendly complimentary airport shuttle. We came back to a snow storm and the shuttle driver to us to our car and offered to shovel it out...

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Helpful?
Thank pagambler
Paddalia, General Manager at Hilton Baltimore BWI Airport, responded to this review

Thank you for taking the time to share your experience at the property. It was nice to hear that our team member took the extra step to try and assist

Buffalo, United States
Reviewed February 17, 2016

I stayed at this hotel for a business trip. I was there with a group of people from work and there was a water main break the third day we were there....brown water was everywhere in the bathroom. No one was notified of this issue. Calls were made to the front desk and then we were told of the issue....

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Daniela C
Paddalia, General Manager at Hilton Baltimore BWI Airport, responded to this review

Thank you for taking the time to share the issues while you were staying with us. While we were put in a bad situation when the city lost water in the area, we still did not meet some of the basic expectations any of our guests should experience. We are sharing your comments with our team to work on improving...

Peachtree CIty, United States
Reviewed February 10, 2016

Staff was great and very helpful and accommodating. This was the worse quality of food I have ever experienced in a hotel. The meals I ate were lunch and dinner and they were awful, tasteless, watered down and expensive to boot. I had a large group there for a business seminar and I heard complaints about the food from them...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Sherry C
Paddalia, General Manager at Hilton Baltimore BWI Airport, responded to this review

Thank you for sharing your experience with us. We are sorry that the food quality did not meet your expectations, we are reviewing with the staff to make sure we are keeping our preparation consistent

West Melbourne, Florida, United States
Reviewed February 8, 2016 via mobile

Very good shrimp and grits! Good drink specials too! Krystal was a very good waitress. Food was a little pricey, but they had some food that was in a decent price range. There was a problem with one of our drinks and it was fixed, no questions asked. Highly recommend visiting!

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Helpful?
Thank Jennifer B
Paddalia, General Manager at Hilton Baltimore BWI Airport, responded to this review

Thank you for sharing your experience in the hotel during your recent visit. We hope you will come back and visit us again soon.

London, United Kingdom
Reviewed February 2, 2016

The reception staff did not value or respect the customer, the service was considered extremely poor for the Hilton brand. I will not be booking to stay at the Hilton BWI airport in the future, nor do I recommended anyone else - far better hotels in the area.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Ritesh D
Paddalia, General Manager at Hilton Baltimore BWI Airport, responded to this review

I am disappointed to hear about your experience with our team and will share this with them. This is not the level of service we expect and train our staff to provide. Your comments are appreciated and we hope that you will give us another chance in the future

Westbrook, Connecticut
Reviewed February 2, 2016

Stayed here a couple nights with my girlfriend and really enjoyed the stay. Room was nice. Bed was super comfortable. The staff was very friendly and attentive throughout the stay. Didn't get a chance to try the restaurant due to a private event. I loved their food pantry in the lobby. Beer, wine, liquor, snacks, desserts...you name it they had...

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Helpful?
Thank Matthew R
Paddalia, General Manager at Hilton Baltimore BWI Airport, responded to this review

Thank you for sharing your experience on TripAdvisor. We are happy you enjoyed your experience and hope to see you again soon.

Lancaster, Pennsylvania
Reviewed February 2, 2016 via mobile

I often have early flights out of town and so have started booking hotels near the airport the night before. I did this about a year ago at this Hilton and had a good experience. This recent trip, however, left a lot to be desired. I checked in with the Hilton app earlier in the day, but the hotel clerk...

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Helpful?
Thank wabu715
Paddalia, General Manager at Hilton Baltimore BWI Airport, responded to this review

Thank you for sharing this feedback and it looks like we could have done a lot better. I am sorry you did not get the type of service we try to give and am disappointed that you will choose elsewhere in the future.

Phoenix, United States
Reviewed February 2, 2016

The hotel location is convenient to BWI airport. The rooms are adequate for the price. The restaurant has terrible food, is way over-priced, and has very slow service. Also, very slow internet. The hotel staff is nice. The restaurant staff is nice but don't seem to be well-trained for the hospitality industry and environment.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Robert H
Paddalia, General Manager at Hilton Baltimore BWI Airport, responded to this review

We are disappointed to hear about your dining experience while at the hotel. We appreciate this feedback as it will help us improve and we will share with the team.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
acqua restaurant
acqua restaurant
Cuisines: American, Bar, Seafood
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hilton Baltimore BWI Airport Hotel is located less than 1 mile from the Baltimore/Washington International Airport (BWI) and is within driving distance to Baltimore's Inner Harbor, Annapolis, and Washington, DC. Whether traveling to Maryland on business or pleasure, the Hilton Baltimore/BWI Airport Hotel guests enjoy features such as an indoor swimming pool, state-of-the-art fitness center, coffee bar, wireless high speed internet access and a three meal signature restaurant. Come experience what the Hilton has to offer. ... more   less 

Additional Information about Hilton Baltimore BWI Airport

Address: 1739 W Nursery Rd, Linthicum Heights, MD 21090-2906
Location: United States > Maryland > Linthicum Heights
Price Range: $115 - $202 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Baltimore BWI Airport 3.5*
Number of rooms: 280
Reservation Options:
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Also Known As:
Hilton Baltimore Bwi Airport Hotel Linthicum
Hilton Hotel Linthicum
Baltimore Bwi Airport Hilton
Hilton Linthicum Heights
Linthicum Heights Hilton
Hotel Style:
#2 Green Hotel in Linthicum Heights
#16 Business Hotel in Linthicum Heights
#16 Romantic Hotel in Linthicum Heights
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Baltimore BWI Airport staff and other travelers.
9 questions
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Questions? Get answers from Hilton Baltimore BWI Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“worth staying on the Executive floor..”
 of 5 bubbles Cupajo16, Feb 13, 2017 | Read review
“Careful with the online booking service, front desk does not like it”
 of 5 bubbles jonr955, Jan 21, 2017 | Read review
“Odd numbered rooms face the street - numbers in the mid range of the numbering system (e.g. Room 521 or 621) are closest to the elevator.”
  • Tub - Needs maintenance - moldy grout and chipped.
  • View from door into room
  • Clean bathroom.
  • View of room from desk chair.
  • Good workspace - well lit and comfortable
 of 5 bubbles Cincybearcatfan, Nov 17, 2016 | Read review
“Try to get a corner room as they are much larger.”
 of 5 bubbles efembe, Nov 10, 2016 | Read review
“Don't stay here unless you have a room with an uparmored door and a guard”
 of 5 bubbles Cpucc001, Sep 13, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question