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I found the hotel staff to be courteous, helpful, attentive, and overall outstanding. Shuttle service to where I wanted to go within a three mile radius was efficient, timely, and the drivers pleasant and welcoming. For sure, will stay here again. Room was comfortable and...More
Response from Ken W, General Manager at SpringHill Suites Baltimore BWI AirportResponded 5 days ago
Good afternoon NoneNeeded1234!
Thank you so much for your kind review and comments regarding our shuttle srevice -- I will certainly share that back with the team in tomorrow's stand up meeting and thank them for their hard work and taking great care of you...More
Overall my stay here wasn't bad. The staff for the most part was friendly. There was a few problems that I ran into though. I called for the shuttle and was put on hold and the person at the front desk must have forgot because...More
Response from Ken W, General Manager at SpringHill Suites Baltimore BWI AirportResponded December 10, 2017
Good morning TaiNinja,
Awesome name and thank you so much for taking the time to review our hotel. I will certainly take your comments back to the team and make sure we address the issues you had mentioned. Great advice on the internet -- Also...More
Stayed here during a recent visit to Baltimore for one night. The bed was comfortable but the tv was set on the wall with a weird angle between the bedroom and sitting area. The room also didn’t seem as clean as I’m used to for...More
Thank Alice L
Response from Ken W, General Manager at SpringHill Suites Baltimore BWI AirportResponded November 20, 2017
Good afternoon Alice,
First and foremost please accept my sincere apologies concerning your experience at our hotel. I will certainly discuss the cleanliness opportunities with our team and step up our inspection process. As you will see in our reviews this is a very isolated...More
Hotel is good . But pick up at bwi was a disaster. In fact it didn't happen. Another hotel shuttle driver brought us to Springhill to get our car.. Five phone calls and no pick up. And no return call to check on us. Won't...More
Response from Ken W, General Manager at SpringHill Suites Baltimore BWI AirportResponded November 8, 2017
Good morning Jamfun,
Thank you so much for taking the time to fill out a survey and let us know of this situation -- You certainly have my sincere apologies concerning this frustration -- I was not aware of your difficulty prior -- is there...More
We checked in on a Sunday evening recently at the Spring Hill Suites at BWI. Our flight was scheduled for the next morning and we obtained a good rate using a senior discount.
Shane checked us in and was welcoming and friendly although he did...More
Thank Haddon P
Response from Ken W, General Manager at SpringHill Suites Baltimore BWI AirportResponded November 7, 2017
Good morning Haddon P,
Thank you so much for such a thoughtful review -- the detail included will certainly help us tighten up some of our processes and opportunities in our weekly training's!
Please accept my sincere apologies for the areas where we could have...More
$88 - $161 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Springhill Suites Baltimore Bwi Airport Hotel Linthicum ,
Response from Danielle T | Property representative |
Hello, It takes you to/from Light Rail which will then bring them to Downtown Baltimore. It also goes to MARC which takes them into downtown Washington DC. Please let us know if you have any additional questions.