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Aloft BWI Baltimore Washington International Airport

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Aloft BWI Baltimore Washington International Airport
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33 Reviews from our TripAdvisor Community

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Showing 32: English reviews
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW via mobile

The staff was friendly.The fridge didn't work.A storm came and knocked out the direct satellite.The bed was comfortable.The water in the shower flowed through a gap in the door and ran all on the floor.

Helpful?
Thank Tony D
Jason D, General Manager at Aloft BWI Baltimore Washington International Airport, responded to this review

Thank you for your honest review. I am very happy that our staff made you feel welcomed. We understand how important good staff is to a guest's stay, and so we try to put the right people in the right places. Unfortunately, it sounds like you experienced some slight maintenance issues. Most of our in-room refrigerators were recently bought, so... More 

Paducah, Kentucky
Level Contributor
93 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The hotel was just okay. The room was nice and the view was nice. But the hotel staff was not very abreast of what was going on, they gave conflicting information, and the shuttle staff was not very punctual. The pool didn't seem well kept and the food offerings were very limited. I always wanted to stay at an ALOFT,... More 

Helpful?
Thank Kissy1971
Jason D, General Manager at Aloft BWI Baltimore Washington International Airport, responded to this review

Thank you for your review. I'm glad that you enjoyed a nice, clean, room during your stay as that is very important to a traveler. Our pool was down for the last few days as we made some modifications and ensured that the chemical balance was absolutely correct for our guests. Though we do not have a breakfast buffet, we... More 

Raleigh, North Carolina
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Was passing through the Baltimore area and decided to give the Aloft a try, especially for the price. Happy I did. The room was nice. The small bar was popular with guests. No restaurant. You can purchase small items for breakfast. The area where it's located is not heavily trafficked and easy to access from the Baltimore Washington Parkway. Close... More 

Helpful?
Thank 603frankm
Jason D, General Manager at Aloft BWI Baltimore Washington International Airport, responded to this review

603frankm, Thank you for staying at the Aloft BWI. I'm glad you noticed our proximity to the airport and also to the casino. And you are correct: There are several restaurants within close proximity to the hotel if, on your next visit, you desire to eat elsewhere. We look forward to seeing you at the Aloft BWI again! More 

Baltimore, Maryland, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

DO NOT STAY AT THIS HOTEL! I stayed one night at the Aloft Hotel BWI and was charged twice. After calling the customer service number on 3 different occasions they STILL have not gotten back to me to resolve the issue. I keep being told to wait for finance 48-72 hours and five days later still no assistance! I have... More 

Helpful?
Thank Samantha S
Jason D, General Manager at Aloft BWI Baltimore Washington International Airport, responded to this review

Samantha, Thank you for staying us. I'm sorry that you have had such a frustrating experience getting a simple issue resolved. I am more than willing to help expedite this process for you. Please give me a call at the hotel instead of calling customer service and we will take care of you right away. We are committed to the... More 

Salisbury, Maryland
Level Contributor
63 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is really nice. It has a nice feel and friendly staff. The rooms have a very different design from most hotel rooms. The rates are good. I will stay here again. At BWI airport it was close to the gates and they had a nice shuttle.

Helpful?
Thank J325
Jason D, General Manager at Aloft BWI Baltimore Washington International Airport, responded to this review

J325, Thank you for your review. I am elated that you had such a great stay here. It is guest like you that make our jobs worthwhile. More 

Aylett, Virginia
Level Contributor
63 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Great hotel with a very modern feel. The kids absolutely loved the layout of the room and how modular everything felt, however, I was not impressed with how dirty the carpet was. The rain shower was a welcome surprise as was the very long sink/vanity area outside the tub/shower area. We loved the extra long sofa/bench that would make a... More 

Helpful?
Thank LindaF719
Jason D, General Manager at Aloft BWI Baltimore Washington International Airport, responded to this review

LindaF719, Thank you for taking time out of your day to give your feedback. I'm glad that you found the décor and amenities of the Aloft BWI to your liking. I do, however, apologize for not exceeding your expectations with the current layout of carpeting. Rest assured that this is currently on our list of improvements in effort to offer... More 

Damascus, Maryland, United States
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Contemporary, efficient, clean and most important on time van service to airport at 6:00 am. Good for a business trip or quick stay. Not close to anything other than the airport and other hotels so not for vacationing.

Helpful?
Thank Judy S
Jason D, General Manager at Aloft BWI Baltimore Washington International Airport, responded to this review

Judy S, I'd like to thank you for your review. Here at the Aloft BWI, we understand how important timely shuttle service can be for a traveler with a flight/train to catch, and so we try our best to deliver every time. We look forward to seeing you again on your next visit. Sincerely, Jason More 

Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 14, 2016

Great place for a one night stay in a location accessible to a variety of dining and shopping. Has the basics: clean!!! comfy!! and friendly!! Front desk check in was courteous and very helpful. Small rooms with unique layout not much storage space. Open layout for shower. A/C kinda loud. Bed was a bit hard, few stains on carpet, and... More 

Helpful?
Thank Women j
Lisa G, Manager at Aloft BWI Baltimore Washington International Airport, responded to this review

Thank you so much for posting a review! It sounds like our location worked well for your trip and we covered all the important stuff- clean, comfy and friendly! We'll be sure to tell our team we hit the mark. And, we want to make sure you know that we are under new ownership and management and we have a... More 

2 reviews
5 of 5 stars Reviewed July 10, 2016 via mobile

I was very impressed with Olivia and Mekayla at the front desk!!! They were very informative and quick to help solve any inconvenience I was having....they were warm welcoming and it didn't seem as if they were doing this just because it was their job...they seem very genuine in their attempts to be as helpful as they can to make... More 

Helpful?
Thank Untalio W
Lisa G, Manager at Aloft BWI Baltimore Washington International Airport, responded to this review

That is just what we love to hear about our team! Olivia and Mekayla will be thrilled to know they were a part making your stay great! Thanks so much for sharing your comments and for staying with us! More 

Minneola, Florida
Level Contributor
47 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed July 10, 2016

Just recently stayed here for one night. I had actually been to this property a few years back but didn't stay as I just brought my sister. I believe at the time they had just opened up and was brand new. As others have pointed out on their reviews, the hotel is a bit dinged up and could just use... More 

Helpful?
Thank marcmsj
Lisa G, Manager at Aloft BWI Baltimore Washington International Airport, responded to this review

Thank you for visiting us again! We appreciate all your feedback from your stay with us. So glad you liked the layout and décor of the room! We are very excited that we will be undergoing a renovation at our hotel as part of an ownership and management change. We apologize that it was difficult to find a parking spot... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Parking
GreenLeadersGold level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
Official Description (provided by the hotel)
Aloft BWI Baltimore Washington International Airport is a fresh, fun, forward-thinking alternative to ordinary BWI Airport hotels. With a loft-inspired design a mere five minutes from BWI Airport, we offer vibrant boutique accommodations near the most compelling attractions in two major metropolitan areas. ... more   less 

Additional Information about Aloft BWI Baltimore Washington International Airport

Address: 1741 W Nursery Rd, Linthicum Heights, MD 21090-2906
Location: United States > Maryland > Linthicum Heights
Price Range: $99 - $162 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Aloft BWI Baltimore Washington International Airport 3*
Number of rooms: 155
Reservation Options:
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Also Known As:
Aloft - Baltimore Washington International Airport Hotel Linthicum
Hotel Style:
#1 Green Hotel in Linthicum Heights
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