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Holiday Inn Express & Suites Laurel

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Holiday Inn Express & Suites Laurel
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211 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express & Suites Laurel
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Showing 208: English reviews
1 review
5 of 5 stars Reviewed May 14, 2016

well believe me guys this is one of the best HOLIDAY INN I have ever been to ..... they are just excellent in every way........ and to add to this little review I personally find Erika and Andrew from the front desk the best when it comes to customers service.....those two are just too good in every aspect of their... More 

Helpful?
Thank Eddie S
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 9, 2016

I arrived my first night at 1AM from the airport, and the night staff treated me so great. They apologized that my room had a leak the day before, and they said they had dried the room and stopped the leak, but didn't have another room. The night person then walked me up to the room to make sure it... More 

Helpful?
Thank Niida
Laurel, Maryland
1 review
5 of 5 stars Reviewed May 8, 2016

I checked in with my 1 year old and from the beginning Andrew was the sweetest and most professional. When we settled in the room, I didn't know there was an event going on underneath us as we were on the 2nd floor. Being that I am very pregnant and toting my toddler, I was exhausted and really wanted to... More 

Helpful?
Thank darcellwarner
Port Charlotte, Florida
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 2, 2016

Hi Laurel HIE...We stayed with you for two nights 4/29-5/01. Our stay was very relaxing and a great time. When we checked in we met Natalie who took care of us. She was happy to help us get checked in in a very professional and speedy way. We were tired after our 9 Hour drive. She spoke with us while... More 

Helpful?
1 Thank jsherk
Laurel, Maryland
1 review
5 of 5 stars Reviewed April 28, 2016 via mobile

This is a wonderful hotel! My stay was work related, and when I first arrived I noticed how well kept the hotel was, and how very professional the staff here was also. I really want to recognize Andrew!!! He was amazing! Very helpful, courteous, knowledgeable, and always smiling! He lightened up a room when ever you walked in, or out!... More 

Helpful?
Thank hcameron1029
fatihase, General Manager at Holiday Inn Express & Suites Laurel, responded to this review

Hi hcameron1029! Thank you so much for the glowing review of both our hotel, AND our very own, Andrew! We already know how much of an asset he is to our team, but it's always nice to hear that the guests know it as well. I'm so happy to know that he took such good care of you throughout your... More 

long island
Level Contributor
99 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
3 of 5 stars Reviewed April 25, 2016

HI AGAIN---IT'S THE TRAVELIN' TRAVEL AGENTS FROM CONSUMERS TRAVEL WORLD! We've stayed here a number of times in the past. It's a nice location with loads of malls nearby for shopping for lots of things. The room was standard stuff. Problems were: shower mechanism was almost falling apart (loose screws); one telephone didn't work; the tv remote only worked if you... More 

Helpful?
1 Thank LongIslandBarry
fatihase, General Manager at Holiday Inn Express & Suites Laurel, responded to this review

Barry, Thank you for your feedback! It is much appreciated so that we can continuously monitor areas for improvement. Please rest assured that this information has been passed onto the staff so they know what needs to be addressed in each room. Your comments on the breakfast fare have also been noted so that we can better serve you and... More 

Laurel, Maryland
1 review
4 of 5 stars Reviewed April 19, 2016 via mobile

Natalie was Outstanding!!...she did everything she could for me and my family as we just experienced our apartment being burned down due to a neighbor who was grilling on the balcony..she was very pleasant and understanding to our situation and we are greatful..although the experience with pauline was very bad and she was rude to my family and did not... More 

Helpful?
Thank Shanna W
fatihase, General Manager at Holiday Inn Express & Suites Laurel, responded to this review

Shanna, I'm so sorry to hear about your apartment. I hope that you're in the process of settling your family back in. I'm so glad that Natalie took care of your needs and provided such a pleasant experience even through such a traumatic ordeal. I'm sorry, though, to hear that not everyone offered the same amount of concern. Please know... More 

Myrtle Beach, South Carolina
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 2, 2016

Returned for our a second visit. Thank you for greeting us with your Smiles and Warm Welcome upon arrival. Housekeeping is Outstanding throughout the hotel: the rooms, lobby, pool, halls, etc., even the outside surroundings and parking lot. The breakfast area is Awesome, a Special Thanks to Daisy for her Excellent service. We will be back in June. "Keep up... More 

Helpful?
1 Thank maryannwillis
fatihase, General Manager at Holiday Inn Express & Suites Laurel, responded to this review

Maryann, Thank you so much for the wonderful review! We love hearing from our guests, especially when the comments are so kind and generous. I'm glad that everyone on property, but specifically Daisy, was there to provide a warm and welcoming experience for you. We hope to see you for a third visit soon, and many more after that! More 

Binghamton, New York
Level Contributor
31 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed March 31, 2016

We've stayed here before and will again. It's extremely clean and fresh. We appreciate the hot breakfast options and the staff are polite and very quick to respond. The pool area has seating and we have had fun visiting while the kids swim. There's also a small fitness area that I used with the kids to get the wiggles out... More 

Helpful?
1 Thank Natalie L
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed March 16, 2016 via mobile

My daughter and I stayed one night on our way down 95 visiting colleges. The lobby and common areas are beautiful and clean. Our room was surprisingly oversized with 2 queen beds and a sitting area with a couch. It was very clean , quiet and the beds were very comfortable. We enjoyed the complimentary breakfast in the morning. All... More 

Helpful?
1 Thank Shelley R
fatihase, General Manager at Holiday Inn Express & Suites Laurel, responded to this review

Shelley, Thank you for the kind words regarding our hotel and staff. We, of course, believe they are wonderful, but it's always encouraging to hear our guests say it as well. I hope that the college visits are going well and that it's not too much stress (as I know making a decision can be sometimes). If and when you... More 

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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Multilingual Staff
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our beautiful Holiday Inn Express & Suites Laurel Lakes staff is ready to welcome you, we are located in a great area with lots of restaurants, shopping, with a lake in our backyard, minutes away from a metro station, short distance to Washington DC and the BWI airport. ... more   less 

Additional Information about Holiday Inn Express & Suites Laurel

Address: 14402 Laurel Pl, Laurel, MD 20707-6100 (Formerly Comfort Suites)
Location: United States > Maryland > Laurel
Price Range: $106 - $156 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Laurel 2.5*
Number of rooms: 119
Reservation Options:
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Also Known As:
Comfort Suites Laurel Lakes Hotel Laurel
Laurel Comfort Suites
Hotel Style:
#1 Business Hotel in Laurel
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