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Holiday Inn Express & Suites Laurel

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Holiday Inn Express & Suites Laurel
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220 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express & Suites Laurel
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Showing 217: English reviews
Greater Accra, Ghana
2 reviews
Reviewed June 2, 2016

I came to spend about a week there with family because we came into town for a wedding. This hotel is neat and I didn't encounter any issues. Out of the four front desk agents I interacted with throughout the stay the only one whose service stood out was Andrew. Right from when he checked me in early and did... More 

Thank MzAfrican
Red Bank, New Jersey
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 26, 2016

This is the second time we stayed at this property as we attended the HS graduations of our nephews! The service was wonderful, great room amenities, clean as a whistle and a delicious full breakfast. People were friendly! Can't beat it!

Thank Michele45944
Level Contributor
7 reviews
Reviewed May 25, 2016

The beds were super comfortable and the hotel was clean and modern. The service was good, other than the shuttle being late on numerous occasions. Front desk staff was very helpful, however the two staff members were training and would only work with one guest at a time, which was a little frustrating. Other than that, we had a great... More 

Thank Katie B
Lansing, Michigan
1 review
Reviewed May 21, 2016

We had a great stay at this hotel; Andrew and Erika went above and beyond to make sure we had rooms with the features we needed. Will definitely stay here again; the staff was absolutely fabulous. Very good breakfast buffet.

Thank 74cutlasss
1 review
Reviewed May 17, 2016

The service is by far the best around. The room had all the comforts . This location has many restaurants and easy access to freeways. Excellent customer service, Erika and Andrew went above and beyond there duty with outstanding customer service and greeting. Always a big smile and hello. Outsanding!!!!!!!

Thank Mike H
1 review
Reviewed May 17, 2016 via mobile

I must say I had the best experience at the Holiday Inn express. The decor is what 1st caught my eye, very nice. The room was very clean and comfortable. Their complimentary breakfast very satisfying. The staff, especially Erika was very nice and welcoming. I must say I was very impressed and would highly recommended this hotel, I can't find... More 

Thank lwilson86
1 review
Reviewed May 16, 2016

Andrew and Erika were very professional. They worked great as a team, answered questions with a smile and were very resourceful with tips on things/places to eat, places to go. The rooms are clean, breakfast is great, served hot and fresh. I am truly enjoying my stay here, so far so good.

Thank apriledwards7
1 review
Reviewed May 16, 2016 via mobile

Love It the clerk Andrew was great and patience I could not find my Id and Credit CARD he did not make me feel in comfort very nice guy.The room was clean I will come back . Very quick and professional service

Thank Thelma7451
1 review
Reviewed May 15, 2016

I needed assistance with a few things and a young gentleman (employee) named Andrew James was very attentive. I wished I could get this sort of kindness everywhere I stay. I am older and not very good with printing out the boarding pass, but Andrew helped me and never made me feel uncomfortable for asking for his help. Thank You!

Thank Brenda S
1 review
Reviewed May 14, 2016

well believe me guys this is one of the best HOLIDAY INN I have ever been to ..... they are just excellent in every way........ and to add to this little review I personally find Erika and Andrew from the front desk the best when it comes to customers service.....those two are just too good in every aspect of their... More 

Thank Eddie S
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  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
Our beautiful Holiday Inn Express & Suites Laurel Lakes staff is ready to welcome you, we are located in a great area with lots of restaurants, shopping, with a lake in our backyard, minutes away from a metro station, short distance to Washington DC and the BWI airport. ... more   less 

Additional Information about Holiday Inn Express & Suites Laurel

Address: 14402 Laurel Place, Laurel, MD 20707 (Formerly Comfort Suites)
Location: United States > Maryland > Laurel
Price Range: $95 - $148 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Laurel 2.5*
Number of rooms: 119
Reservation Options:
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Also Known As:
Comfort Suites Laurel Lakes Hotel Laurel
Laurel Comfort Suites
Hotel Style:
#1 Business Hotel in Laurel
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Express & Suites Laurel staff and other travelers.
2 questions
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North Vernon
9 months ago

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Questions? Get answers from Holiday Inn Express & Suites Laurel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Even number rooms are away from highway.”
 of 5 bubbles 41brandyt, 2 weeks ago | Read review
“No tips for this hotel”
 of 5 bubbles OldBristolSailor, Aug 1, 2016 | Read review
“Quieter rooms in back of hotel. The front faces the parking lot.”
 of 5 bubbles kathyd308, Jun 22, 2016 | Read review
“Best views”
 of 5 bubbles porthom07, Jun 15, 2016 | Read review
“Quiet hotel”
 of 5 bubbles MzAfrican, Jun 2, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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