We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Holiday Inn Express & Suites Laurel

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
Holiday Inn Express & Suites Laurel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

211 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 208: English reviews
Massena, New York
Level Contributor
169 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

The hotel has a nice clean appearance. The staff friendly and helpful. Breakfast was your typical help yourself hotel free breakfast, open til noon until December. As an IHG member, very disappointed with the hot tub. I booked specifically for that knowing I had a 9 hour drive. First night it was out of order for the remainder of the... More 

Helpful?
Thank MatthewJPeacock
Level Contributor
9 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

I check in and couldn't understand the person. I love the pool and the lobby was very nice. I got to my room the room is good and bed was very comfortable. The shower had great water pressure . I would Stay here again

Helpful?
Thank Houston M
Locust Grove, Virginia
1 review
3 of 5 stars Reviewed 3 weeks ago

When making reservations for 2 rooms, I requested adjoining rooms. We were travelling with 4 children and 3 adults. Adjoining wasn't immediately promised. However, the day prior to arriving I made it my business to follow up. At first I was informed that there was no notation regarding the request. Then they found it, said they would put another note... More 

Helpful?
Thank CNussbaum
HtlMgr1, General Manager at Holiday Inn Express & Suites Laurel, responded to this review

Dear Ms. Nussbaum, Thank you for taking the time to give us a review, I am very sorry to hear of the many miscommunication issues you experienced during your recent visit. I have share your comments with my team to ensure they learn from this experienced, I would like to offer you points that you may use towards any future... More 

Coshocton
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I stay here on business regularly... Great place, great value, and good location with plenty of nearby restaurants and shopping. Makes an excellent base of operations at a reasonable price while doing the tourist things in DC. BTW... The staff is gracious, helpful and very friendly.

Helpful?
Thank Jim H
HtlMgr1, General Manager at Holiday Inn Express & Suites Laurel, responded to this review

Dear Mr. Jim H, Thank you very much for your review, my team and I work very hard to make sure we provide excellent service to all guest and we are very happy we are able to do that for you. We hope to see you soon! Sincerely, Karen Santana General Manager More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 8, 2016 via mobile

Made the reservation through Hotels.com and I asked 3 times if they were pet friendly. Show up at Hotel and they are Not pet friendly. They just renovated entire place and they will not allow pets. Made it hard as we could not leave our dog in the car.

Helpful?
Thank Cindy J
HtlMgr1, General Manager at Holiday Inn Express & Suites Laurel, responded to this review

Dear Cindy J, Thank you for taking the time to give us a review, I sincerely apologize that you were not informed about our no pet policy, I have communicated this issue to hotels.com and they will make those changes immediately. Sincerely, Karen Santana General Manager More 

Elizabeth City, North Carolina
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 7, 2016

I made my reservation over the phone and used my points so my night's stay was supposed to be a flat $40 after using my points. I paid the $40 when the reservation was made. When I checked into the hotel, I received a print out showing that I owed nothing at all. I checked out the next morning and... More 

Helpful?
Thank pksdst
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Laurel, responded to this review

Dear pksdst, Thank you for bringing your concern to our attention. I’m very sorry to hear about your experience regarding the billing concern and apologize for any inconvenience this may have caused you. We would like to follow up with you. We have sent you a private message in an effort to obtain more information. I look forward to hearing... More 

Wilmington, NC
Level Contributor
51 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed August 1, 2016

HIE experience is very inconsistent. Recent stays in North Dakota showed the best and the worst. This one is on the "worst" side of the spectrum. Dirty carpet, leaky ceiling, non-functioning TV and very inconsiderate partygoers. We were returning from a funeral in NJ Saturday night on our way back to NC and stayed here because it was close to... More 

Helpful?
Thank OldBristolSailor
HtlMgr1, Director of Sales at Holiday Inn Express & Suites Laurel, responded to this review

Hello OldBristolSailor, I'm sorry your stay during the storm was not as quiet or comfortable for you before midnight. We do understand that some guests who stay up later can cause noise in the hall ways heading to their rooms. I do hope you had a very pleasant sleep for your early departure the next day, and got to experience... More 

Wappingers Falls, New York
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed July 11, 2016 via mobile

I was in town for a family reunion so my stay was for 4 days & 3 nights. Rooms are pretty updated with big flat screen tvs. Your typical HIE. Staff was very friendly and accommodating. The negatives: walls are extremely thin where you can hear every conversation in the hallway. Housekeeping - the staff was nice, but I didn't... More 

Helpful?
Thank 14beacon
HtlMgr1, Director of Sales at Holiday Inn Express & Suites Laurel, responded to this review

Hello 14beacon, I appreciate your feedback of the hotel! As a Green Hotel our staff makes sure to replace all and any items placed on the floors to be cleaned, coffee cups replenished if utilized, and beds made daily for your comfort. I'm also pleased that your interactions with our staff were friendly and accommodating to your needs. Have a... More 

Norfolk, Virginia
Level Contributor
49 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed July 10, 2016

I'm not sure what all the exceptional reviews and high marks are about. My wife and I stayed there last week and this is just your basic Holiday Inn Express. Wjile the rooms were comfortable the couch was dated and there was nothing exceptional about the facility or the service we received. My wfe is in a wheelchair so we... More 

Helpful?
Thank Suppo28
HtlMgr1, Director of Sales at Holiday Inn Express & Suites Laurel, responded to this review

Hello Suppo28, Thank you for recently staying with us! Your feedback is very helpful to the hotel as we will be sure to bring up the size of the accessible bathrooms to InterContinental Hotels Group (IHG) on the size standards for wheelchair access. We want all guests to feel as comfortable as possible while in the hotel, and enjoy their... More 

Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 6, 2016 via mobile

I originally wasn't happy with my stay. I came to the area for work (I work 3rd shift), and when I came back to my room in the early hours, there was an unidentified man in there with my belongings. I immediately went downstairs and notified the front desk and was eventually offered another room (and the chance to get... More 

Helpful?
Thank Pamela S
HtlMgr1, Director of Sales at Holiday Inn Express & Suites Laurel, responded to this review

Hello Pamela S, I apologize for the situation occurring when you returned to the hotel. I'm glad our staff provided you a room to relax and rejuvenate in that night. As stated, the General Manager quickly addressed everything so this is not repeated in the future. I appreciate your feedback as this too helps us continue to improve procedures to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

26 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (2)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (24)
Viewed
Business Center/Function Rooms (3)
Viewed
Room/Suite (5)
Viewed
Hotel & Grounds (7)
Viewed
Dining (5)
Viewed
Pool/Beach Area (2)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Laurel hotels
2.0 mi away
DoubleTree by Hilton Hotel Laurel
5.3 mi away
Homewood Suites by Hilton Columbia / Laurel
0.7 mi away
Fairfield Inn Laurel
Fairfield Inn Laurel
#5 of 16 in Laurel
4.0 of 5 stars 138 reviews
Show Prices
Show Prices
Show Prices
0.7 mi away
Hampton Inn Laurel (Fort Meade Area)
1.7 mi away
Sleep Inn & Suites
Sleep Inn & Suites
#8 of 16 in Laurel
3.5 of 5 stars 98 reviews
2.4 mi away
Days Inn & Suites Laurel Near Fort Meade
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Multilingual Staff
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our beautiful Holiday Inn Express & Suites Laurel Lakes staff is ready to welcome you, we are located in a great area with lots of restaurants, shopping, with a lake in our backyard, minutes away from a metro station, short distance to Washington DC and the BWI airport. ... more   less 

Additional Information about Holiday Inn Express & Suites Laurel

Address: 14402 Laurel Pl, Laurel, MD 20707-6100 (Formerly Comfort Suites)
Location: United States > Maryland > Laurel
Price Range: $106 - $155 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Laurel 2.5*
Number of rooms: 119
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, IHG, Travelocity, Hotwire, Priceline and Odigeo so you can book your Holiday Inn Express & Suites Laurel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Suites Laurel Lakes Hotel Laurel
Laurel Comfort Suites
Hotel Style:
#1 Business Hotel in Laurel
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay