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Red Roof Inn Washington DC - Columbia / Fort Meade

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Red Roof Inn Washington DC - Columbia \/ Fort Meade
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163 Reviews from our TripAdvisor Community

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There are newer reviews for Red Roof Inn Washington DC - Columbia / Fort Meade
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Showing 161: English reviews
Silver Spring, Maryland
Reviewed June 9, 2016

Michelle is absolutely amazing at what she does. She really went above and beyond to make sure I was taken care of. You don't really see customer service anymore from a lot of these places. It's awesome to see Michelle hasn't lost her great customer service swagger! My very first stay here was phenomenal and thanks to Michelle, im back...

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Helpful?
Thank princesswarrior2016
RRI187MGR, General Manager at Red Roof Inn Washington DC - Columbia / Fort Meade, responded to this review

Dear Princess Warrior2016, Thank you for your feedback. While there is certainly benefits to knowing what to expect, at 187 we still meet brand standards and give our guest a little something extra!!!! I will be sure to forward this great review to Michelle and the rest of the staff. Sincerely, Kendra Robinson

Reviewed June 2, 2016 via mobile

My stay @ red roof inn Jessup /fort meade, was very pleasant due to the great staff, I would definately recommend to others, one staff member inperticular I would like to send a very special thank you to would be DELMY, most kind & professional hotel member I have had the pleasure of dealing with

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Helpful?
Thank Bobby T
RRI187MGR, General Manager at Red Roof Inn Washington DC - Columbia / Fort Meade, responded to this review

Dear Bobby T, Thank you for a great review! Thank you for acknowledging Delmy personally , as she deserves all the accolades mention in your comments. I will be sure to pass your review on to Delmy. Thanks again and we look forward to seeing you in the future. Sincerley, Kendra Robinson

Baltimore, Maryland
Reviewed June 2, 2016

Great location. Variety of food options. Friendly, helpful staff, particularly Michelle...she is a rock star at the desk! Room was modern and spotlessly clean. More than I expected at this price point.

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Helpful?
Thank 509leeh
RRI187MGR, General Manager at Red Roof Inn Washington DC - Columbia / Fort Meade, responded to this review

Dear 509leeh, Thank you for taking the time out to share your most recent experience. I'm glad the staff, pricing, service and location exceeded your expectations. I look forward to seeing you again! Sincerely, Kendra Robinson

Reviewed June 1, 2016 via mobile

Had a very nice stay rooms were clean and all my issues were taking care of thanks to delmy! She is very helpfull and makes you feel at home during your stay. She is very nice and i will be coming back thank you delmy.

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Helpful?
Thank Knack225a H
RRI187MGR, General Manager at Red Roof Inn Washington DC - Columbia / Fort Meade, responded to this review

Dear Knack225a H, Thank you for you comments regarding your stay. Delmy does an amazing job and takes her position very serious! Thank you for commenting about her performance. Thank you for your loyalty to the brand and we look forward to seeing you again. Thanks, -Kendra

Reviewed June 1, 2016 via mobile

I was very pleasant to stay here and I just want to say thanks to Desk clerk Delmy for being such help on my stay here. Very good customer services skill. I will recommend my friends to visit this location. The room was very clean and the cleaning crew very polite with me and my family.

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Helpful?
Thank Elvis B
RRI187MGR, General Manager at Red Roof Inn Washington DC - Columbia / Fort Meade, responded to this review

Good Morning, I am delighted to hear that you will recommend this Inn to your friends. I am happy that you had a pleasant stay. Delmy will be excited to know that she provided you with great service. I will be sure to share your positive comments with her along with the housekeeping team. The team works hard to ensure...

Reviewed June 1, 2016

i would like to say that i enjoy staying at this Red Roof vs the other one i used to go too,rooms are better,more places to eat and shop at,also i usually come in the morning when i do check in and Delmy was the 1st person that i had encounter there,she made my check in easy with no issues...

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Helpful?
Thank USMC_0317
RRI187MGR, General Manager at Red Roof Inn Washington DC - Columbia / Fort Meade, responded to this review

Good Morning, Thank you for the wonderful review of your experience here at our Inn. Delmy will be excited to hear your positive remarks. I will be sure to share your positive comments with her along with the remainder of my team. I am happy to hear that Delmy's service prompted you to return. Have you joined our Redicard program?...

Hartford, CT, United States
Reviewed May 29, 2016 via mobile

Hotel was average but clean. Typical for a Red Roof. We had great service at check in by Michelle. She had our rooms ready and on the first floor as requested. There was easy access to grass for us to walk our dogs. There is a diner right next door which was convenient for breakfast. Thanks!

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Helpful?
Thank Linda B
RRI187MGR, General Manager at Red Roof Inn Washington DC - Columbia / Fort Meade, responded to this review

Good Evening, I am happy to hear that Michelle provided you with great service and was able to honor your request. Red Roof loves animals and takes pride in our Pets Stay Free policy. Cleanliness is one of our main priorities. I would love to hear more feedback on how we can improve your experience and upgrade your future stay...

Mooresville, North Carolina
Reviewed May 27, 2016

Very clean rooms. Michelle was extremely helpful at the friend desk. There are a few places around to eat (IHOP and Arbys). Great value for the price. Clean Linens. There were absolutely no problems with the stay and we had 18 rooms!

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Helpful?
Thank Thomas P
RRI187MGR, General Manager at Red Roof Inn Washington DC - Columbia / Fort Meade, responded to this review

Good Evening, Thank you for allowing us to accommodate your 18 room stay. I am happy to hear that you had a great visit with no issues. I am glad that Michelle was helpful and could assist you with your travel needs. Cleanliness is one of our top priorities. We strive to make our guest comfortable and provide great value....

Laurel
Reviewed May 27, 2016

For the most part this property is poorly managed. The ONLY person who went above and beyond is one of the front desk staff - Michelle. The few times that I've stayed there she has been very friendly and helpful. Always cheerful. I don't know why they don't have more like her. Or why she is not the manager. She...

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Helpful?
Thank 421ladybug
RRI187MGR, General Manager at Red Roof Inn Washington DC - Columbia / Fort Meade, responded to this review

Good Evening, Michelle is an amazing member of our staff and I am happy that she has been able to provide you with great customer service and energy. I know she will be ecstatic to read about your thoughts of her efforts. I am sorry to hear that you have other negative experiences outside of encounters with Michelle. Guest satisfaction...

Reviewed May 26, 2016 via mobile

Michelle ; she greats you with a friendly smile and a friendly hello and how can I help she does anything she can to make your stay as comfortable as possible at this Red Roof inn Jessup Maryland location the front desk and rooms are always clean and anything that a staff member can do to make your stay more...

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Helpful?
Thank mm546572
RRI187MGR, General Manager at Red Roof Inn Washington DC - Columbia / Fort Meade, responded to this review

Good Evening, Thank you for the terrific review of your experience here at our Inn. Michelle is a great Guest Service Representative and she will be delighted to hear your kind remarks. She makes it her job to go beyond her duties to ensure guest satisfaction. I will be sure to share your positive comments with her along with the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service

Additional Information about Red Roof Inn Washington DC - Columbia / Fort Meade

Address: 8000 Washington Blvd, Jessup, MD 20794-9449
Location: United States > Maryland > Jessup
Price Range: $61 - $94 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Washington DC - Columbia / Fort Meade 2*
Number of rooms: 108
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Also Known As:
Red Roof Inn Jessup
Jessup Red Roof Inn
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Questions & Answers

Here's what travelers have asked, with answers from Red Roof Inn Washington DC - Columbia / Fort Meade staff and other travelers.
2 questions
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Forest, VA

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Questions? Get answers from Red Roof Inn Washington DC - Columbia / Fort Meade staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“read my review”
 of 5 bubbles J1339TTwilliaml, Sep 14, 2016 | Read review
“Rooms on the back side of the property were quiet :-)”
 of 5 bubbles mrsbrojoe, Aug 17, 2016 | Read review
“It's all quaint!!! Just book as soon as possible because they sell out fast!”
 of 5 bubbles princesswarrior2016, Jun 9, 2016 | Read review
“We were in the front next to the road. You could ask for the rear.”
 of 5 bubbles heatherwR6424QT, Jan 8, 2016 | Read review
“Definitely must get a room with a microwave and refrigerator”
 of 5 bubbles emmajeanj2015, Oct 27, 2015 | Read review
5 of 5
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