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Holiday Inn Columbia East - Jessup

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Holiday Inn Columbia East - Jessup
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156 Reviews from our TripAdvisor Community

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Showing 153: English reviews
Carle Place, New York
Level Contributor
131 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 stars Reviewed May 23, 2016

Check-In took longer then usual,perhaps it was a new person. Room was just OK. What bothered us the most is when we checked out at 10 on a Sunday all of the main floor was being cleaned. We were laughed at when we asked if any restaurant was open. If this is there weekly practice it should be changed. It... More 

Helpful?
Thank RoRayD
General_Manager20794, General Manager at Holiday Inn Columbia East - Jessup, responded to this review

Dear RoRayD, Thank you for sharing with us your recent experience. We would like to start off by apologizing for the inconveniences you encountered during your stay. The deep cleaning of the floor grout is not something we do weekly, but it is obvious when we do in the future we need to look at a better time to do... More 

Level Contributor
54 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
1 of 5 stars Reviewed May 22, 2016 via mobile

Don't bother. At this point there are too many nice hotels in the area to deal with rude customer service over trivial things like a cup of coffee at 10am. All the screaming kids racing through the hallways was fun surprise as well at 8am. Would have been a great stay otherwise.

Helpful?
Thank Ethan L
General_Manager20794, General Manager at Holiday Inn Columbia East - Jessup, responded to this review

I truly appreciate your feedback after your recent stay with us. I apologize for the issues you have encountered during your stay. As a team we are working together to prevent these issues from happening again in the future. Once again I thank you for your feedback. More 

Ruckersville, Virginia
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 6, 2016 via mobile

Rooms very updated and the beds were very nice! Customer service was also two thumbs up!!!! Travel there with the family after a day watching the Orioles and spending time at the inner harbor. Would stay there again on my next trip to Baltimore.

Helpful?
Thank Cavscountry
Columbus, Ohio
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 20, 2016

The Hotel Staff are very friendly and helpful, the check-in process is painless and quick. The rooms are spacious, clean and well stocked with towels and essentials. The Location of the Hotel is great. Just 10 minutes from BWI, close to the interstate systems, with plenty of restaurants and shops nearby.

Helpful?
Thank Clarence M
General_Manager20794, General Manager at Holiday Inn Columbia East - Jessup, responded to this review

We appreciate your positive feedback and thank you for recognizing our great location, our clean and spacious rooms and friendly and helpful staff. Please come back and visit us again. More 

miford ma
Level Contributor
3 reviews
5 of 5 stars Reviewed April 20, 2016

After driving 7 hour days as we were driving from Florida back to New England we needed to get off of the road. This hotel was like.finding a pot of.gold at.the end of.the rainbow!!!!Right off route 95... immaculate ...friendly employees and clean.rooms. AND a lounge and restaurant....never had to get in the car again until the.morning....

Helpful?
Thank bubbie2ab
General_Manager20794, General Manager at Holiday Inn Columbia East - Jessup, responded to this review

Thank you so much for your wonderful comments about our hotel. Driving from Florida to New England is a very long and tiresome drive and we are extremely delighted to hear you had a great stay with us and did not had to leave our hotel for anything. Thanks for also mentioning our clean rooms and friendly employees. We are... More 

Portland, Maine
Level Contributor
82 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed April 16, 2016

This hotel was located just off I 95 and was a great find. The hotel was nice looking on the outside and the room was exceptional. Very clean and fresh smelling. Tasteful decor and bed was great. Internet was good and bathroom was very nice with fluffy soft towels.I would definitely stay here again if traveling thru the area. I... More 

Helpful?
Thank Joseph S
General_Manager20794, General Manager at Holiday Inn Columbia East - Jessup, responded to this review

Dear Joseph S, Thank you for your wonderful comments about our hotel. We were excited to hear that you found our hotel very clean and smelling fresh with great beds and fluffy towels. Thank you also for recognizing our great location, just off I95. I hope on your next visit you get the opportunity to dine in our restaurant. Looking... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 8, 2016 via mobile

I have no complaints whatsoever. I loveddd the room it was super clean, u could smell the freshly done laundry and I also loved the 4 geese feather pillows; those were the comfiest pillows I've ever laid my head on. Beautiful room and lobby. Like I said, no complaints. I would absolutely go back

Helpful?
1 Thank Maria M
General_Manager20794, General Manager at Holiday Inn Columbia East - Jessup, responded to this review

Thank you for your review after your recent stay with us and I am glad to hear you loved our hotel especially the super clean room, comfy pillows and our beautiful lobby. We are looking forward to your next visit with us. More 

new hampshire
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed March 14, 2016 via mobile

Great for overnight stay. Very clean and quiet. Price was right. They offered same price ss tripadvisor st the desk. Staff at front desk was helpful and we found a nice restaurant to eat our dinner. Glad we found a good place beyond DC.

Helpful?
Thank dsanNewHampshire
General_Manager20794, General Manager at Holiday Inn Columbia East - Jessup, responded to this review

Thank you for taking the time to review our hotel after your recent stay with us. We were delighted to hear you had a great overnight stay and found our hotel clean and quiet. Thank you also for recognizing our friendly and helpful staff as well. Please come back and see us again. More 

San Francisco, California
Level Contributor
20 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed February 27, 2016

We've never had an experience like this in a hotel. There seemed to be something going on and we don't know what it was, but other guests were up all night, making an exceptional amount of noise, slamming doors, going in and out of each other's rooms, and generally displaying absolutely no consideration for anyone else. It was impossible to... More 

Helpful?
Thank cobbett2
General_Manager20794, General Manager at Holiday Inn Columbia East - Jessup, responded to this review

First and foremost my sincere apology for the noise you have experienced during your recent stay with us. We strive on making sure our guest has a good night sleep and obviously even with our security guards on duty that night, we failed to make this happen. If ever you are back in the area, please give us a call... More 

New York City, New York
1 review
4 of 5 stars Reviewed February 18, 2016

I booked a room here for the night, great price for the hotel. My only concerned is when i checked in the guy front desk was pretty rude his name was Daniel. Not a very friendly guy not very welcoming.

Helpful?
Thank sara b
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
A four-time recipient of the prestigious TORCHBEARER AWARD and honored 17 times with the QUALITY EXCELLENCE AWARD, HOLIDAY INN COLUMBIA is a premier full-service Hotel located centrally in the Baltimore-Washington Corridor. Columbia Mall is 5 miles away, Arundel Mills is just 3 miles east. We are a central suburban hotel choice for the Baltimore Convention Center, National Aquarium, Camden Yards, Ravens Field and Science Center--just 10 non-stop miles away. Historic Savage Mill, Ellicott City, Elkridge, Laurel and Columbia are nearby. The Hotel serves the area's largest companies for lodging, conference and catering. Columbia Gateway Office Park is 2 miles west. Leisure guests enjoy the many shopping centers (including Snowden Square and the new Gateway Overlook) and cultural attractions. All rooms feature free high speed wireless Internet access, 2-line speakerphones, iHome ipod/mp3 clock-radios, upgraded amenities, coffeemaker and satellite TV. The combination of a location right in the middle of all regional activities and award-winning quality and service makes HOLIDAY INN COLUMBIA the right choice. ... more   less 

Additional Information about Holiday Inn Columbia East - Jessup

Address: 7900 Washington Blvd, Jessup, MD 20794-9447
Location: United States > Maryland > Jessup
Price Range: $114 - $173 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Columbia East - Jessup 3*
Number of rooms: 175
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Also Known As:
Holiday Inn Columbia Hotel Jessup
Columbia Holiday Inn
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