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All reviews pancake machine yogurt check in was fast and easy front desk staff amish market signs of wear pros and cons room was clean and comfortable microwave and fridge shopping and restaurants stayed here for two nights fresh towels would highly recommend this hotel hot breakfast late check checking out sleeper
The rooms are smaller than most and so is the bathroom. There was no fan in the bathroom either. Only one elevator was working and we were on the fifth floor. Our desk light did not work. The breakfast had many choices and the food...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hunt ValleyResponded 2 weeks ago
It's a great day, arlened585!
We take pride in our hospitality. That said, it's great you found our breakfast to your liking and that our staff had been accommodating during your stay. On the flip side, I'm sorry our room setup and the desk light's...More
Our room was clean and smelled good. Comfy bed and pillows. Breakfast was nice. Hot breakfast, pastries, coffee and juice. There’s shopping and restaurants close. We had a street view. Nice shower with smell good bath and body works toiletries.
Oct 2-4th, the first room they put me in smelled like cat pee. I went out and bought an air freshener but that didn't help. I asked for a different room and that one was very musty and foul smelling. At that point it was...More
Thank Kathryn M
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hunt ValleyResponded 4 weeks ago
Hi Kathryn M,
Holiday Inn Express is famous for clean rooms and exceptional facilities, however, I'm sorry you experienced the opposite during your visit. What you described certainly isn't what we want for our guests. I've noted your feedback and shared this with the hotel....More
We have a Nissan Titan truck with a canopy, not unusually large but not a small vehicle. We booked a night at the property via Expedia. When we arrived, I was unable to find a parking spot where my truck would fit. The front desk...More
Thank Ken D
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hunt ValleyResponded October 16, 2018
Hi Ken D,
Thanks for sharing your thoughts and for staying with us. I am sorry that you did not enjoy your stay with us due to the problem with parking. This is not the kind of service our hotel aims to provide. I have...More
The rooms were clean and very nice. The bed was comfortable. The bathrooms were clean. The complimentary breakfast was good and hit the spot. The coffee maker in the room didn't work and I heard others say the same thing but all in all, it...More