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Quality Suites Hunt Valley

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Quality Suites Hunt Valley
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148 Reviews from our TripAdvisor Community

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Showing 148: English reviews
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 days ago NEW

There's good reason this place has only one star on YELP. If it were possible to give it zero or negative stars, I would. But I didn't have an opportunity to read any reviews before ending up here. I was traveling on business and though I had a confirmed reservation at the Marriott Residence Inn, when I arrived, they advised... More 

Helpful?
Thank Mangiaduo
Baltimore, Maryland
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 weeks ago

I have stayed here in 2015 and just the other day. The front desk staff was truly Angels. I was able to check in with no problem. My suite was quite spacious. I loved having a full kitchen with dishwasher, microwave, and even dishes. The bed was super comfort and I loved the outdoor setting. The pool is great and... More 

Helpful?
Thank QueenB666
Alda P, Guest Relations Manager at Quality Suites Hunt Valley, responded to this review

Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. It is rewarding to hear that we have succeeded in making you feel at home and that you experienced no difficulties with our services or amenities I am excited to hear that... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed August 13, 2016 via mobile

I grew up in this area so felt safe in Hunt Valley. However, this location was in an isolated part of the HV executive park. When I returned at dark, I was afraid to get out of my car and run up the steps to get to my room. There was no such thing as parking "in front of your... More 

Helpful?
1 Thank Teresa M
Alda P, Guest Relations Manager at Quality Suites Hunt Valley, responded to this review

Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. You can absolutely rest assured that your voice is important to us and that our staff and management are truly sincere in our promise to improve upon the security measures taken to ensure the safety... More 

Glen Burnie, Maryland
Level Contributor
45 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed July 21, 2016

This time we stayed in the 2 level suite with 2 bedrooms and 2 bathrooms. Wonderful space with lots of room. Was disappointed that we didn't have washcloths or face towels. The breakfast this time around was inedible. The pool hours need to be changed. 12-7 is not good for early risers or for night owls. Parking is ridiculous and... More 

Helpful?
1 Thank Robert S
Alda P, Guest Relations Manager at Quality Suites Hunt Valley, responded to this review

Thank you so much for taking the time to write this thorough and insightful review.We appreciate the compliments and the comments regarding areas where can improve. We are also forever working to improve upon the guest experience and I hope you will remember our attributes and return to see how we have improved to impress you even more. More 

DeLand, Florida
Level Contributor
58 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed June 26, 2016

We arrived way ahead of time. We told the woman at the front desk we wanted to let them know that we were here but would be back Really late. She checked and asked if we could wait about 1/2 hour our room would be ready. We did. The room was very nice. The breakfast was ok, nothing real special.... More 

Helpful?
Thank AnniversaryGetaway16
Alda P, Guest Relations Manager at Quality Suites Hunt Valley, responded to this review

I regret to hear that you weren't thoroughly impressed with our accommodations and services, though it is good to hear that you found the majority of your experience to be satisfactory. Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for you... More 

Norfolk
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 22, 2016

I have been here on a previous trip and found it a good value. The beds were comfortable, 3 pillows each, plenty of room in the suite(almost a small apartment). The staff was excellent. Breakfast was good I missed the eggs and yogurt. The milk was cold like I like it. I also missed the English Muffins. I look forward... More 

Helpful?
Thank Norman C
Alda P, Guest Relations Manager at Quality Suites Hunt Valley, responded to this review

Thank you for taking the time to let us know how you enjoyed your stay with us and kind compliments to the dining options at our hotel. We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. I am glad that you slept well, We look... More 

Memphis, Tennessee
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 22, 2016

We checked in very late, and while checking in, there were two gentleman at the counter, one of which would not stop staring at me, and it made me very uncomfortable. Once I entered the room, whatever they used to spray the room was extremely strong and overpowering, to the point, it seemed like they were trying to cover up... More 

Helpful?
1 Thank lax9115
Alda P, Guest Relations Manager at Quality Suites Hunt Valley, responded to this review

Thank you for submitting your review of our hotel. We work very hard to ensure our facilities and service are superior and we strive to be the best hotel around. Your concerns regarding the level of cleanliness and outdated condition of the facility will be addressed accordingly. Allow me to apologize for any inconvenience these issues may have caused you.... More 

Owings Mills, Maryland
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed May 29, 2016

PROS: Convenient location, rooms are large and like a small apartment. CONS: Seedy area, management team is either uncaring or incompetent. Found broken liquor bottles and condoms in parking lot (maybe should be renamed Condom Suites). Has some long-term occupants of questionable repute. Food inedible, with food service area and appliances unclean. Poor lobby lighting and treat you like an... More 

Helpful?
3 Thank bultacoyzf
Alda P, Guest Relations Manager at Quality Suites Hunt Valley, responded to this review

Thank you for submitting your review of our hotel. We work very hard to ensure our facilities and service are superior and we strive to be the best hotel around. Your concerns regarding the level of cleanliness and outdated condition of the facility will be addressed accordingly. Allow me to apologize for any inconvenience these issues may have caused you.... More 

Williamsburg, Virginia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 18, 2016 via mobile

Terrible. Avoid at all cost. It's old, falling apart and needs to just be torn down. The rooms are in bad shape and even the non-smoking room I had reeked of fresh smoke and marijuana. The Windows and sliding doors were broken so I couldn't even get any fresh air. I was supposed to stay for three nights but left... More 

Helpful?
2 Thank NeverEnoughVA
Alda P, Guest Relations Manager at Quality Suites Hunt Valley, responded to this review

Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you... More 

Constantia, New York
Level Contributor
149 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
1 of 5 stars Reviewed March 28, 2016 via mobile

This was the worst hotel experience I have ever had. There were three guys smoking pot outside of our hotel room, there were girls screaming at each other at 2am, I barely got any sleep the one night I slept here. I checked out as soon as I could and booked at a much better hotel for $20 more and... More 

Helpful?
2 Thank Sarahe5682
Alda P, Guest Relations Manager at Quality Suites Hunt Valley, responded to this review

I am very sorry to hear of the difficulties you experienced during your recent stay with us. I do apologize for the disturbance of your rest, and we appreciate that you have let us know about this inconvenience. Reviews like yours are extremely helpful in our ambition to continuously improve upon the guest experience and I hope you'll return to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Quality Suites Hunt Valley

Address: 10710 Beaver Dam Rd, Hunt Valley, MD 21030-2207 (Formerly Chase Suites Hotel Hunt Valley)
Location: United States > Maryland > Hunt Valley
Price Range: $89 - $113 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Quality Suites Hunt Valley 3*
Number of rooms: 96
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Also Known As:
Chase Hotel Hunt Valley
Chase Hotel By Woodfin
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