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Holiday Inn Express Baltimore - BWI Airport West

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Holiday Inn Express Baltimore - BWI Airport West
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238 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Baltimore - BWI Airport West
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Showing 235: English reviews
Texas City, Texas
Reviewed December 13, 2013

I've stayed at many Holiday Inn Expresses around the country, and this one certainly fits the brand! Nice, contemporary look, good rates, and friendly staff. Rooms are comfortable, and it's one of the few BWI hotels with a restaurant in walking distance.

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Helpful?
Thank AlwaysSunnyInTexas
KLyons-GM, General Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this review

Thank you for staying with us here at the Holiday Inn Express BWI-West. We're glad we were able to accomodate all of your lodging needs. Hope you had the chance to visit some of our wonderful local attractions. We really appreciate you taking the time to give us your comments and feedback as it helps us to improve and provide...

Charlottesville, Virginia
Reviewed December 9, 2013

We stayed here last minute to limit our morning commute to the airport and it was great. Beautiful hotel and the staff are great. They drove us to the airport which is minutes away and also let us park our car there for MUCH cheaper than the airport. Cost of the hotel was very affordable too and the room was...

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Helpful?
Thank Kallepoohbear
KLyons-GM, General Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this review

Thank you for staying with us here at the Holiday Inn Express BWI-West. We're glad we were able to accomodate your loding needs during your stay with us. We hope the next time you'll be able to enjoy some of our great local attractions. We appreciate you taking the time to give us your comments and feedback; as it gives...

Reviewed December 8, 2013

My wife and I stayed here for our anniversary. When we booked our room online, we made a note of it under the "reason for stay". We were upgraded twice to the best room I've ever seen for free. Adam at the front desk was very nice. Also there is a shuttle that will take you to the mall/casino/airport for...

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Helpful?
Thank Phil V
KLyons-GM, General Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this review

We're so happy that you've had a great experience here at our hotel. We really appreciate you taking the time to give us your comments and feedback. We're very pleased that you chose us the Holiday Inn Express BWI-West to celebrate your anniversary. It was our pleasure to accomodate you on your special occassion. Just glad we were able to...

Atlanta, Georgia
Reviewed December 5, 2013

This hotel was a great choice! After a long road trip from ATL to Md, my family and I arrived at 2:30am and were welcomed with a great smile from MARLOW. She was extremely nice and very attentive! Complimentary breakfast was a plus... It was a very basic breakfast but better than nothing... What I really enjoyed was the location!...

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Helpful?
Thank p p
KLyons-GM, General Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this review

Thank you for staying with us here at the Holiday Inn Express BWI-West. We're really glad you enjoyed your stay and that we were able to accomodate all of your lodging needs. It's great to see that Marlo made you feel very welcomed when you arrived. I'm glad you had the chance to enjoy some of our local attractions and...

Naples, Florida
Reviewed November 24, 2013

If we were to rate this hotel on appearance and staff, it would get 5 stars. But the reason we stay at a hotel is to get a good nights sleep and that was impossible with a bed that was hard as a rock. We were plain uncomfortable and unable to get much sleep.

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Helpful?
Thank travelbugs1363
IHGCare, Guest Relations Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this review

Dear travelbugs1363, Thank you for your feedback. We are pleased you liked our hotel and our staff. However, we regret the bed was not to your liking and apologize for any discomfort you may have experienced. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. While we...

Grantsville, Maryland
Reviewed November 23, 2013

I have stayed here many times on business when flying out of BWI early the next day. I am a HI Gold member and always had a good experience before. I booked a room with my reward points and they will not honor the park and fly program. I would not be upset except that when I booked with my...

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Helpful?
Thank Travler21536
KLyons-GM, General Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this review

We want to start by apologizing for the inconvenience that you have experienced here at our hotel. We could not accomodate your Park Stay and Go request due to the type of reservation you've booked. All Reward Night reservations with guest using their points are made through IHG Rewards Club. We are not able to book or make any changes...

Chesapeake Beach, Maryland
Reviewed October 22, 2013

Way too old for my taste and the rooms were not exceptional if I didn't get points for my stay I wouldn't have stayed there. Also way too noisy for me as well. I think I will avoid this hotel in the future.

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1Thank Smoke1974
IHGCare, Guest Relations Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this review

Dear Smoke1974, Thank you for being an IHG Rewards Club Member and leaving feedback about your recent stay. I sincerely regret that the room you were allocated and noise levels experienced were a disappointment. We have taken note of your feedback and we will use this to enhance what we can offer to our guests to achieve complete guest satisfaction....

Rehoboth Beach, Delaware
Reviewed October 21, 2013

This is a great place to stay when you travel to BWI airport or for any other reason . The rooms are very clean and comfortable and the staff is great. Adam checked us in on 10/18 and was wonderful. We stay her often on our trips & will continue to do so.

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Helpful?
Thank Rehobothrose
KLyons-GM, General Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this review

Thank you for staying with us here at the Holiday Inn Express BWI-West. We're glad we were able to accomodate all of your lodging needs. We really appreciate you taking the time to give us your comments and feedback as it helps us to better accomodate our guest and provide you with the best customer service. We're glad that Adam...

Toronto, Canada
Reviewed October 17, 2013

The service we received from the staff was warm and friendly. Although we arrived very early and could not check in, we were given information and directions to amenities that allowed us to run some errands in the interim. The place was spotless and extra towels were provided immediately when asked for. Staff members Karen and Adam went out of...

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Helpful?
Thank Jonah L
KLyons-GM, General Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this review

Thank you for staying wih us here at the Holiday Inn Express BWI-West. It's our pleasure to provide our guest with the best customer service. We're glad that we were able to accomodate all of your lodging needs and that Karen and Adam were very responsive to your needs. We really appreciate you taking the time to give us your...

Buffalo, New York, USA
Reviewed October 13, 2013

We stay here for 2 nights this summer. Pros: the people at the front desk are very kind. The breakfast is excellent. Cons: Location is a little far away from Washington D.C , at least 30 mins for driving for non-rush hour time, and from Baltimore, downtown, at least 20 mins.

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Helpful?
Thank Shih-sian J
KLyons-GM, General Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this review

Thank you for staying with us here at the Holiday Inn Express BWI-West. We're glad we were able to accomodate all of your lodging needs. Hope you've had the chance to taste our delicious cinnamon rolls during breakfast which is one of our signature items. We appreciate you taking the time to give us your comments and feedback as we...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Pool
  • Free Breakfast
  • Free Parking
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Free Breakfast
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Holiday Inn Express BWI has heard your comments about the need to upgrade our hotel and are happy to report that we have just completed a 100% total renovation. From walls and cielings to carpet and furniture you will find we have thought of all your comments and needs. We eagerly look forward to your comments as you visit our location and see for yourself what a great product we have to compliment our staff that is eager to make your stay a great one. Hotel offers free shuttle service to BWI Airport & local attractions within 5 miles. Stay Smart at the Holiday Inn Express BWI Airport Hotel West! Conveniently located just 7 minutes from BWI Airport; and 3 minutes from Arundel Mills Mall featuring over 200 stores, Dave & Buster's and Medieval Times Dinner Theatre. The hotel is an 18 minute drive to the Baltimore Inner Harbor, Baltimore Orioles at Camden Yards, and the home of the Baltimore Ravens at M&T Bank Stadium. Other attractions include the Baltimore National Aquarium, Annapolis Naval Academy and Historic Annapolis, Six Flags, Timonium Fairgrounds and Washington DC points of interest. The hotel is minutes to Northrop Grumman, Daimler Chrysler, Siemens, John Hopkins, Ft. Meade and NSA. Enjoy the comfort and services you have come to expect from Holiday Inn Express, including the complimentary Express Start Breakfast Bar with our signature Cinnamon Rolls and Simply Smart bedding and bath initiative. The hotel offers free local phone calls, high-speed Internet and shuttle 24/7 to BWI Airport, MARC Commuter Train, MTA Light Rail, and Amtrak Station. Tired of paying expensive parking fees at BWI Airport? Our park and fly package is the perfect solution! Make the Smart Choice for a good night's sleep. ... more   less 

Additional Information about Holiday Inn Express Baltimore - BWI Airport West

Address: 7481 Ridge Rd, Hanover, MD 21076-3122
Location: United States > Maryland > Hanover
Price Range: $94 - $177 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Baltimore - BWI Airport West 2.5*
Number of rooms: 159
Reservation Options:
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Also Known As:
Holiday Inn Express Baltimore - Bwi Airport West Hotel Hanover
Holiday Inn Hanover
Hanover Holiday Inn
Hotel Style:
#3 Family Hotel in Hanover
#4 Business Hotel in Hanover
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Express Baltimore - BWI Airport West staff and other travelers.
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Questions? Get answers from Holiday Inn Express Baltimore - BWI Airport West staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Bathrooms have always been very clean which is important to me!”
 of 5 bubbles , 3 days ago | Read review
“5.00 daily”
 of 5 bubbles jaysU2636RD, 1 week ago | Read review
“Rooms away from the elevators are quieter.”
 of 5 bubbles DORISL802, Sep 8, 2016 | Read review
“We requested lower floor for our convenience and because I am handicapped. They made sure we had a first floor room close to door.”
 of 5 bubbles pweston59, Aug 30, 2016 | Read review
“Get a room on the 4th. or 5th. floor mid hall”
 of 5 bubbles TCeres, Aug 29, 2016 | Read review
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