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SpringHill Suites Arundel Mills BWI Airport

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SpringHill Suites Arundel Mills BWI Airport
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152 Reviews from our TripAdvisor Community

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Showing 150: English reviews
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Reviewed December 24, 2016 via mobile

While initially our visit began a little rocky (prepayment for the room was not posted, heat in room didn't work), all matters were corrected. The night manager came to reset the thermostat. The room was comfortable, clean and we'll appointed. I would stay again. Breakfast was filling!

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Helpful?
Thank dtdelaney0905
Raelynn1, Manager at SpringHill Suites Arundel Mills BWI Airport, responded to this review

Dtdelaney0905, Thank you choosing to stay with us at the SpringHill Suites Arundel Mills. I am truly sorry that you experienced some bumps in the road, but I am very happy the staff was able to make everything work out.. Once again, I am truly happy that you had a good stay and we hope to see you next time...

Reviewed December 21, 2016 via mobile

Planned a quick weekend trip last minute to spend time with family. Rooms were spacious and clean with plenty of nooks to put all of our "things" for the kiddos. Our room had a couch, loved the space. Pool and breakfast were also nice.

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Helpful?
Thank Holly G
Raelynn1, Manager at SpringHill Suites Arundel Mills BWI Airport, responded to this review

Holly G, Thank you for letting us know how your stay was at the SpringHill Suites. I am very pleased that we were able to provide you with the comfort you needed while a guest in the hotel. I hope to see you next time you are in the Hanover area. Kind Regards, SpringHill Suites Management

Owensboro, Kentucky
Reviewed December 13, 2016

We got a large suite and used every inch of bed space for 5 people for the Army Navy game! Very clean and comfortable. A spacious bathroom. The breakfast buffet was included and nice offering hot and cold items.

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Helpful?
Thank Allison T
Raelynn1, Manager at SpringHill Suites Arundel Mills BWI Airport, responded to this review

Allison T, Thank you for taking the time to give the Hotel a review of your stay with us. I am very happy that the Hotel was able to provide you with comforts and needs for your group. I hope that next time you travel to the Hanover area you will choose to stay at the SpringHill Suites and give...

Reviewed December 7, 2016

The hotel is clean, the staff is friendly, and the pool / hot tub are great for little kids. It's also walking distance to the Arundle Mills Mall, so that's also a plus if you're doing something like Medieval Times and need to overnight. The place was a little loud, but nothing too substantial. Good breakfast options. It's not far...

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Helpful?
Thank cml153
Raelynn1, Manager at SpringHill Suites Arundel Mills BWI Airport, responded to this review

Cml153, Thank you for staying with us at the SpringHill Suites Arundel Mills/BWI and thank you for taking the time to let us know how your stay was. I am glad that we were able to provide you with a lot of option, but next time you are in the Hanover area try our complimentary shuttle to get around the...

New York City, New York
Reviewed December 2, 2016

we were there 2 nights and it felt like a nice wonderful vacation. Our room was super cozy and clean, great flat screen tv and good channels, we had all the amenities we needed in our room: fridge, microwave, coffee maker, high speed internet. We were given one free hot/cold breakfast the next day, delicious. And my favorite: the indoor...

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Helpful?
Thank cyncynx11
Raelynn1, Manager at SpringHill Suites Arundel Mills BWI Airport, responded to this review

Cyncynx11, I am so happy that SpringHill Suites was able to make you vacation an enjoyable one. I hope to see you next time you are in the Hanover area. Kind Regards, SpringHill Suites Management

Kampala, Uganda
Reviewed November 30, 2016

Warm welcome with freshly baked cookies. Room was very comfortable. Gym had a good variety of equipment. One disappointment was that the pool was only open after 5pm. No morning swim. Staff was friendly and helpful. Many restaurants and shops within walking distance. Absolutely will stay there again when passing through BWI.

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Helpful?
Thank joelesther
Raelynn1, Manager at SpringHill Suites Arundel Mills BWI Airport, responded to this review

Joelesther, Thank you for your feedback about your stay at the SpringHill Suites Arundel Mills. I do have some good news, the pool will be open during the days after January 1, 2017. I hope to see you next time you are the BWI area. Kind Regards, SpringHill Suites Management

New Brighton, Minnesota
Reviewed November 19, 2016

We stayed here between seeing a Redskins football game and flying out of BWI. The property was clean, the rooms bigger than average The sofa bed was large. The Breakfast was an above average free hotel breakfast with several hot choices. The location was 4 minutes from the rental car return at BWI. A few blocks away was a large...

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Helpful?
Thank Larsmatic
Raelynn1, Manager at SpringHill Suites Arundel Mills BWI Airport, responded to this review

Hello Larmatic, I am happy to hear that the hotel provided you will the services you need to enjoy your stay with us. In reference to the service from the front desk, it is always helpful when we receive feedback from out guest so we can improve and address any training that is necessary to improve our guest experiences. Thank...

Ellicott City, Maryland, United States
Reviewed November 9, 2016

The rooms are always clean and fresh. The breakfast is perfect. The shuttle service to the airport is on point and allows you to not worry about your car for extended trips. The hotel is easy walking distance to a lot of restaurants, the mall and the casino.

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Helpful?
Thank Courtney M
Raelynn1, Manager at SpringHill Suites Arundel Mills BWI Airport, responded to this review

Courtney M, Thank you for taking the time to give the SpringHill Suites Arundel Mills such a great review. I hope to see you next time your travels brings you the Hanover area Kind Regards, SpringHill Suites Management

Smithsburg, Maryland
Reviewed October 29, 2016

As a Marriott rewards member I expect a little more. Room 412 was definitely a 1 star. Door handle fell off when you tried to leave. A sheet of plywood was between the mattress and box spring. Pool is a joke,our room was bigger. Moved to another room,was a little better. Definitely the worst Marriott property I've stayed.

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Helpful?
Thank ralphie323
Raelynn1, Manager at SpringHill Suites Arundel Mills BWI Airport, responded to this review

ralphie323, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the SpringHill Suites Arundel Mills BWI Airport. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the door...

Rogers, Minnesota
Reviewed October 27, 2016

Nice clean hotel. I appreciated that it was close to Bass Pro Shops and Dave and Busters. Also close to airport. We had to drive to Annapolis several times. It was a bit far out from there so it would have been nice to have been closer. Breakfast was a little weak but being "free" I can't complain too much....

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Helpful?
Thank Gregg P
Raelynn1, Manager at SpringHill Suites Arundel Mills BWI Airport, responded to this review

Gregg P, Thank you for taking the time to review the hotel and I am so happy to hear that you enjoyed your stay. I hope to see you next time you are in the Hanover area Kind Regards, SpringHill Suites Management

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Amenities

Highlights
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge

Additional Information about SpringHill Suites Arundel Mills BWI Airport

Address: 7544 Teague Rd, Hanover, MD 21076-1200
Location: United States > Maryland > Hanover
Price Range: $94 - $160 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — SpringHill Suites Arundel Mills BWI Airport 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Springhill Suites Arundel Mills Bwi Airport Hotel Hanover
Springhill Suites Hanover
Hanover Springhill Suites
Hotel Style:
#4 Family Hotel in Hanover
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Questions & Answers

Here's what travelers have asked, with answers from SpringHill Suites Arundel Mills BWI Airport staff and other travelers.
1 question
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Ankara, Turkey
10 months ago

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Questions? Get answers from SpringHill Suites Arundel Mills BWI Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Stayed on top floor (4th) . It was quite!”
 of 5 bubbles Myromy, Dec 13, 2016 | Read review
“Top floor will not have anyone running around above you, so less noise.”
 of 5 bubbles cml153, Dec 7, 2016 | Read review
“all the rooms are nice, but if you can afford to throw in a few more dollars, I recommend an upgrade. It is worth it.”
 of 5 bubbles cyncynx11, Dec 2, 2016 | Read review
“All rooms are equal.”
 of 5 bubbles joelesther, Nov 30, 2016 | Read review
“Request a room away from the elevators”
 of 5 bubbles CourtneyM728, Nov 9, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question