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Residence Inn Arundel Mills BWI Airport

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#11 of 14 Hotels in Hanover
Certificate of Excellence
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Residence Inn Arundel Mills BWI Airport
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148 Reviews from our TripAdvisor Community

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Showing 147: English reviews
Hanover, Maryland
Reviewed March 12, 2015

I stayed 67 nights at this hotel and was VERY impressed with the professional, friendly and helpful staff, the clean facilities, and their flexibility to meet my individual needs. It was my home away from home. Access to a cheap laundry room, a well-equipped gym, and complimentary breakfast and dinner made my life simple and convenient allowing me to spend...

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Helpful?
Thank Chelseairish
Shaune J, General Manager at Residence Inn Arundel Mills BWI Airport, responded to this review

Hi Ms. Irish, Thank you for your warm review! The staff loved having you and were all sad to see you go. They were very appreciative of the gifts you left for them on your way out. Please don't hesitate to contact me if I can be of further assistance to you in the future. Best wishes to you and...

Baltimore
Reviewed March 5, 2015 via mobile

I decided to get a room for the night after enjoying myself at the casino. After arriving at the hotel via shuttle bus, I checked in with no issues. The front desk representative was very helpful and friendly. The room, on the other hand, had a musky smell upon entering. I didn't complain about because it was late and I...

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Helpful?
Thank Stacy B
Shaune J, General Manager at Residence Inn Arundel Mills BWI Airport, responded to this review

Thank you for your review Stacy B, I'd like to apologize that your room had an odor as that is not common here at the Residence Inn Arundel Mills. I will follow up with my housekeeping team and share your comments so another guest doesn't have a similar experience. I'm glad you enjoyed the rest of your stay. Many thanks,...

Connecticut
Reviewed February 11, 2015

Although not top of the line, this was a nice hotel at which to stay. My VERY clean, spacious suite more than met my needs. I only stayed 2 nights, but the kitchen was fully equipped with everything you would need for a longer stay. However, the decorating throughout the hotel was gaudy and looked cheap. The color palette was...

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Helpful?
Thank delores226
Shaune J, General Manager at Residence Inn Arundel Mills BWI Airport, responded to this review

Hi delores 226, Thank you for your review! I'm glad you enjoyed your suite, every guest enjoys an upgrade. I'm sorry you didn't agree with our interior designer. Thanks for overlooking their taste, and writing a positive review. Many thanks, Shaune Johnson

San Antonio, Texas
Reviewed January 18, 2015

Located an easy walking distance to Arundel Mills Mall, Bass World, casino & multiple dining options. Also a short distance from BWI and Baltimore. Having lodged at this Residence Inn multiple times since it first opened, its time for a make-over. Most disappointing was the Manager's Reception, pretty lame and the breakfast offerings scant. Residence Inn by Marioot is my...

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Helpful?
1Thank magickayak
Shaune J, General Manager at Residence Inn Arundel Mills BWI Airport, responded to this review

Thank you for your review Magickayak, I'm terribly sorry you did not enjoy our evening social. As a brand, Residence Inn is making changes to the evening social. Stayed tuned as many exciting changes are on the way. Many thanks, Shaune Johnson

Kaiserslautern, Germany
Reviewed January 10, 2015

Beautiful room, exceptionally clean and up to date. Amazing breakfast included, clean tables and dining area. Allowed our two dogs to stay with us and had a pet friendly notice to put on our door so staff wouldn't open door and let them out. Super helpful and friendly staff. Would recommend this hotel again.

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Helpful?
Thank Tracy S
Shaune J, General Manager at Residence Inn Arundel Mills BWI Airport, responded to this review

Thank you for your review, I'm glad you enjoyed your stay at the Residence Inn Arundel Mills. You named all of the amenities that make this hotel a favorite of mine as well. We look forward to seeing you again in the future. Many thanks, Shaune Johnson

Reviewed January 7, 2015 via mobile

My husband and I booked a two bedroom queen suite here for a small get together with some friends and it was great! The decor was simple yet stylish. The bed was very comfortable! The living room space and kitchen space was ample and the kitchen had generous counter space. We loved the fact that they offered a stove in...

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Helpful?
Thank Jamie S
Shaune J, General Manager at Residence Inn Arundel Mills BWI Airport, responded to this review

Thank you for your review Jamie S, I'm glad that our 2 bedroom suite worked for you and your husband. The Residence Inn Arundel Mills has the largest suites in the area and we are proud to meet and exceed all of your guest expectations. Looking forward to having you again in the future. Many thanks, Shaune Johnson

Washington DC, District of Columbia
Reviewed January 3, 2015

Me and my boyfriend work in the area. Our work is extremely demanding along with long hours. We both live outside the county and sometimes its very hard to get home because we are so tired. The Residence Inn by Marriott is simply marvelous! We love the rooms the breakfast the staff and the unmatchable customer service in all departments...

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Helpful?
Thank S B
Shaune J, General Manager at Residence Inn Arundel Mills BWI Airport, responded to this review

Thank you for your review S B, I have gone ahead and shared your comments with both Carol and Adrian. They were both very excited to be recognized for providing excellent guest service. We look forward to having you again in the future. Many thanks, Shaune Johnson

Brooklyn, New York
Reviewed December 21, 2014

I have stayed at this hotel at least 7 times in the past 2 years. I always feel welcomed, rooms are always clean, service is great as well as the food. Everything that I love to do is here. The shopping Mall is directly across the street with lots of stores and outlet stores. Maryland Live Casino and any kind...

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Helpful?
1Thank SJ8312
Shaune J, General Manager at Residence Inn Arundel Mills BWI Airport, responded to this review

Thank you for your review SJ8312, I'm glad you enjoy staying at the Residence Inn Arundel Mills. The location and restaurants as you've mentioned is part of what makes this hotel so special. We look forward to having you in the new year. Many thanks, Shaune Johnson

Lagos, Nigeria
Reviewed December 20, 2014

Stayed here after checking out early from an Embassy Suites at Inner Harbor, Baltimore. It was a refreshing change! A 5 minute walk to the Arundel Mills Outlet Mall. Had a hob, Full size fridge, dishwasher, crockery and the wash cloths were replenished daily! They have a grocery shopping service which is fantastic, the staff were friendly and the breakfast...

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Helpful?
Thank Feyisola T
Shaune J, General Manager at Residence Inn Arundel Mills BWI Airport, responded to this review

Thank you for your review Feyisola T, I'm glad you enjoyed your stay and everything that makes the Residence Inn Arundel Mills special. Many thanks, Shaune Johnson

Hollidaysburg, Pennsylvania
Reviewed December 3, 2014

I originally was booked at another hotel, but they over booked so they booked us a two bed suite . It was great, the staff was so helpful in every way, the rooms were large and very clean. I will be booking at the Residence Inn every time I'm in Hanover

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Helpful?
Thank Cheryl P
Shaune J, General Manager at Residence Inn Arundel Mills BWI Airport, responded to this review

Thank you for your review, I'm glad the mixup worked in our favor. We look forward to having you stay with us in future visits to the area. Many thanks, Shaune Johnson

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Residence Inn Arundel Mills BWI Airport

Address: 7035 Arundel Mills Cir, Hanover, MD 21076-1387
Location: United States > Maryland > Hanover
Price Range: $119 - $200 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Arundel Mills BWI Airport 3*
Number of rooms: 80
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Also Known As:
Residence Inn Arundel Mills Bwi Airport Hotel Hanover
Residence Inn Hanover
Hanover Residence Inn
Hotel Style:
#5 Business Hotel in Hanover
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Questions & Answers

Here's what travelers have asked, with answers from Residence Inn Arundel Mills BWI Airport staff and other travelers.
1 question
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Questions? Get answers from Residence Inn Arundel Mills BWI Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We were on the Third Floor it was very quite and had a corner room”
 of 5 bubbles rolandc288, 1 week ago | Read review
“Any floor is good.”
 of 5 bubbles sandyemerson77, Aug 22, 2016 | Read review
“4th floor so you cannot hear neighbors above you. If you are allergic or just hate the smell of smoke get a different hotel!!”
 of 5 bubbles unhappywithmarriott, Dec 7, 2015 | Read review
“Good stay when doing business around BWI airport.”
 of 5 bubbles Hans750, Nov 8, 2015 | Read review
“Higher floors offer more privacy - ground floor did not seem very private.”
 of 5 bubbles PhillyArtie, Oct 20, 2015 | Read review
5 of 5
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