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Residence Inn Arundel Mills BWI Airport

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#12 of 15 Hotels in Hanover
Certificate of Excellence
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Residence Inn Arundel Mills BWI Airport
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142 Reviews from our TripAdvisor Community

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Showing 141: English reviews
Tucson, Arizona
Level Contributor
34 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed August 22, 2016

This was the second time we stayed at this hotel while visiting family in Baltimore. The hotel and staff are top notch and will do anything to accommodate their guests. The rooms are spacious, clean and filled with everything that you may need for both a short or extended stay. The Inn is conveniently located at the Arundel Mills mall... More 

Helpful?
1 Thank Sandy E
KarenI-GM, General Manager at Residence Inn Arundel Mills BWI Airport, responded to this review

Hello, Thank you so much for reviewing you recent stay with us. I'm excited you have found your home away from home and glad it's with us! I will be sure to pass on the kind word to the entire team and thank them for their hard work. We truly appreciate the feedback and look forward to seeing you during... More 

1 review
5 of 5 stars Reviewed August 22, 2016 via mobile

Would recommend to anyone!!! First hotel I've stayed in without ANY complaints or issues. This will be my hotel of choice from now on. The food was great, the rooms were clean, and it's a diverse area.

Helpful?
Thank Kari L
KarenI-GM, General Manager at Residence Inn Arundel Mills BWI Airport, responded to this review

Hello, Thank you so much for the great review! I'm so glad to hear you had an awesome stay!! I will make sure to thank the entire team for making it a great one. We look forward to your next visit!! Thank you, Karen I. More 

1 review
1 of 5 stars Reviewed August 5, 2016 via mobile

Extremely disappointed in this location. They refuse to honor the reduction in per diem for military members requiring a stay longer than 30 days. It's hard enough to be miles away from your family for months and then you have to deal with a hotel that refuses to honor government rules. In one week I've had two separate family members... More 

Helpful?
Thank Raquel S
KarenI-GM, General Manager at Residence Inn Arundel Mills BWI Airport, responded to this review

Hello, Thank you for reviewing your stay with us. I'm very sorry for the inconvenience of not be able to offer the over 30 night per diem reduction rate. I'm glad we were able to speak and truly hope you understand the restraints we have a little better after our conversation. Also, I'm very disappointed you had other issue while... More 

Reisterstown
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed July 31, 2016

This hotel is great! I reserved a 2bdrm and a studio. Both rooms were updated, clean, well stocked and comfortable beds. Free parking. Nice gym with free weights. Multiple wash machines and dryers so you don't have to wait. Nice outdoor pool and hot tub. Daily housekeeping. The breakfast was EXCELLENT, well seasoned with a great selection (something for everyone!).... More 

Helpful?
Thank jsprill
KarenI-GM, General Manager at Residence Inn Arundel Mills BWI Airport, responded to this review

Hi there, Thank you so very much for taking the time to review your visit with us! I'm glad to hear you had such a good time! I will pass on your kind words to the entire team: I know they will all appreciate it. I hope you have another opportunity to stay with us again in the near future.... More 

San Francisco, California
Level Contributor
96 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed July 31, 2016 via mobile

The Marriott Residence Inn at Arundel Mills is well-appointed. My rooms were a large kitchen-living area with an adjacent bedroom containing a king size bed. The dining table only sat two, however. My one complaint was that my room did not have an iron for the ironing board which presumably was an accidental occurrence. The complimentary breakfast was of modest... More 

Helpful?
Thank Kenneth B
KarenI-GM, General Manager at Residence Inn Arundel Mills BWI Airport, responded to this review

Hello, Thank you so much for taking the time to review your stay with us, I'm glad you enjoyed it. I'm sorry you did not have an iron or board, which is very unusual and yes, accidental. I hope you are able to visit again the next time you are in the area. Thank you, Karen I. More 

Sarasota, Florida
Level Contributor
95 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
5 of 5 stars Reviewed July 25, 2016

This hotel is right by the mall and there are restaurants as well as a casino nearby. The hotel has a wonderful lounge with numerous tv's, pool table and an outdoor pool. The staff is wonderful and very pleasant and made my stay that much more relaxing.

Helpful?
1 Thank John S
KarenI-GM, General Manager at Residence Inn Arundel Mills BWI Airport, responded to this review

Hello there, Thanks for reviewing you visit with us! I'm so happy to hear you enjoyed the facility and took advantage of our amenities. I'll pass on the kind word to the staff as I know they will truly appreciate it. I hope you'll visit again the next time you are in the area. Thanks, Karen I. More 

Columbus, Georgia
Level Contributor
693 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
4 of 5 stars Reviewed July 21, 2016

Check in was quick and painless. The staff is pleasant and efficient. The property was spotless - very clean. The decor was stylish and vibrant. I was upgraded into a 2 bedroom suite! Very nice but it was a waste as I was travelling alone. Free beer at happy hour is a nice touch. The location by the beautiful mall... More 

Helpful?
Thank Ge0rgiaPil0t
KarenI-GM, General Manager at Residence Inn Arundel Mills BWI Airport, responded to this review

Hi there, Thank you for reviewing your stay with us! I'm so happy you enjoyed your time and were able to advantage of our amenities. We hope to see you stay again in the near future. Thanks, Karen I. More 

Cocoa Beach, FL
Level Contributor
141 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed June 27, 2016 via mobile

Needed a clean stress free stay near BWI. We often travel in teams so the 2 BR comes in Handy. Great customer service at the front desk, clean and comfy room and nice spread for breakfast. Also, very close to the property is plenty of restaurants and shopping. You can't get a more convenient hotel for the airport when you... More 

Helpful?
Thank G8ter
KarenK-DOS, Director of Sales at Residence Inn Arundel Mills BWI Airport, responded to this review

Dear G8tr, Thank you so much for your high praise and compliments of your recent stay experience at the Residence Inn Arundel Mills BWI Airport. We appreciate your mention of all those things that made your stay with us a perfect one; amazing customer service from the front desk, spacious comfortable guest suites, delicious and extensive complimentary breakfast and of... More 

Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 15, 2016 via mobile

Hotel was adequate for a family of 5. Space sounded large on Internet but very crowded spacially. 2 queens was only option with pullout sofa , should be 1 queen and 2 doubles with pullout for families. Option was not available at all. Staff was excellent. Breakfast terrific. Housekeeping was ok.

Helpful?
Thank Terri S
KarenK-DOS, Director of Sales at Residence Inn Arundel Mills BWI Airport, responded to this review

Dear Terri S, We appreciate you taking the time to share your recent stay experience at the Residence Inn Arundel Mills BWI Airport. It looks like what would have made your stay perfect is if the hotel had guest rooms with one queen bed and two double beds. That would indeed be beneficial for families of 5. Unfortunately, this configuration... More 

strasburg, VA
Level Contributor
46 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed May 16, 2016 via mobile

Upon check I. We had some difficulty. The staff was helpful. The toilet broken and remote did not work. They fixed right away. The suite was small. Too small for the living room area. Breakfast was average but nice to have a hot breakfast in the AM.

Helpful?
1 Thank myey
KarenK-DOS, Director of Sales at Residence Inn Arundel Mills BWI Airport, responded to this review

Dear Myey, Thank you for your candid feedback on your recent stay at the Residence Inn Arundel Mills BWI Airport. We are pleased that you appreciated our amazing customer service especially after experiencing some challenges with the toilet and tv remote. While these items were repaired immediately, it is understood that these seemingly small inconveniences can have an overall negative... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Residence Inn Arundel Mills BWI Airport

Address: 7035 Arundel Mills Cir, Hanover, MD 21076-1387
Location: United States > Maryland > Hanover
Price Range: $131 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Arundel Mills BWI Airport 3*
Number of rooms: 80
Reservation Options:
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Also Known As:
Residence Inn Arundel Mills Bwi Airport Hotel Hanover
Residence Inn Hanover
Hanover Residence Inn
Hotel Style:
#6 Business Hotel in Hanover
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