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Residence Inn Arundel Mills BWI Airport

#10 of 15 Hotels in Hanover
Certificate of Excellence
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7035 Arundel Mills Cir, Hanover, MD 21076-1387
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136 Reviews from our TripAdvisor Community

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Showing 135: English reviews
Columbus, Georgia
Level Contributor
648 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
4 of 5 stars Reviewed 1 week ago

Check in was quick and painless. The staff is pleasant and efficient. The property was spotless - very clean. The decor was stylish and vibrant. I was upgraded into a 2 bedroom suite! Very nice but it was a waste as I was travelling alone. Free beer at happy hour is a nice touch. The location by the beautiful mall... More 

Helpful?
Thank Ge0rgiaPil0t
Cocoa Beach, FL
Level Contributor
131 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Needed a clean stress free stay near BWI. We often travel in teams so the 2 BR comes in Handy. Great customer service at the front desk, clean and comfy room and nice spread for breakfast. Also, very close to the property is plenty of restaurants and shopping. You can't get a more convenient hotel for the airport when you... More 

Helpful?
Thank G8ter
KarenK-DOS, Director of Sales at Residence Inn Arundel Mills BWI Airport, responded to this review

Dear G8tr, Thank you so much for your high praise and compliments of your recent stay experience at the Residence Inn Arundel Mills BWI Airport. We appreciate your mention of all those things that made your stay with us a perfect one; amazing customer service from the front desk, spacious comfortable guest suites, delicious and extensive complimentary breakfast and of... More 

Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 15, 2016 via mobile

Hotel was adequate for a family of 5. Space sounded large on Internet but very crowded spacially. 2 queens was only option with pullout sofa , should be 1 queen and 2 doubles with pullout for families. Option was not available at all. Staff was excellent. Breakfast terrific. Housekeeping was ok.

Helpful?
Thank Terri S
KarenK-DOS, Director of Sales at Residence Inn Arundel Mills BWI Airport, responded to this review

Dear Terri S, We appreciate you taking the time to share your recent stay experience at the Residence Inn Arundel Mills BWI Airport. It looks like what would have made your stay perfect is if the hotel had guest rooms with one queen bed and two double beds. That would indeed be beneficial for families of 5. Unfortunately, this configuration... More 

strasburg, VA
Level Contributor
46 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed May 16, 2016 via mobile

Upon check I. We had some difficulty. The staff was helpful. The toilet broken and remote did not work. They fixed right away. The suite was small. Too small for the living room area. Breakfast was average but nice to have a hot breakfast in the AM.

Helpful?
1 Thank myey
KarenK-DOS, Director of Sales at Residence Inn Arundel Mills BWI Airport, responded to this review

Dear Myey, Thank you for your candid feedback on your recent stay at the Residence Inn Arundel Mills BWI Airport. We are pleased that you appreciated our amazing customer service especially after experiencing some challenges with the toilet and tv remote. While these items were repaired immediately, it is understood that these seemingly small inconveniences can have an overall negative... More 

New Jersey
1 review
5 of 5 stars Reviewed May 11, 2016

Kudos to the Charissa and Brianna at the front desk. My sisters and I were celebrating my mom's 75th birthday. We checked in on Thursday, May 5th and was greeted with a warm welcome by Charissa and staff. The plan was to stay 2 nights; however, we felt so at home and without delay asked if there was availability for... More 

Helpful?
Thank msgee634
KarenK-DOS, Director of Sales at Residence Inn Arundel Mills BWI Airport, responded to this review

Dear MSGEE634, Thank you so much for your compliments and high praise of the front desk team at the Residence Inn - Arundel Mills BWI Aiport. We appreciate your specific mention of Charissa and Brianna as they are true ambassadors of the Residence Inn brand of customer service. We can't imagine a higher compliment than what you shared about staying... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 10, 2016

The 2 bed room suite was beautifully decorated. A full kitchen, real glasses and stainless steel appliances with matching dish towels made me feel right at home. The living room had a lovely gas fireplace and flat screen TV. The bed slept wonderfully. The windows could actually be opened! The breakfast was very well prepared and plentiful. Love the hotel!!!!... More 

Helpful?
Thank Red H
KarenK-DOS, Director of Sales at Residence Inn Arundel Mills BWI Airport, responded to this review

Dear Red H, Thank you so much for your compliments and high praise of the Residence Inn Arundel Mills BWI Airport. We are so glad that you enjoyed your stay experience in one of our spacious two bedroom-two bathroom suites. We appreciate that you mentioned those seemingly little touches that helped make your visit so special; the gas fireplace, the... More 

Randallstown, Maryland
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 7, 2016

Stayed here for 1 night, 5/5/16, and was very pleased. Had previously stayed next door at the Hampton, both can not be beat for location to the huge mall, places to eat, and the Maryland Live Casino. The Residence In, like the Hampton, has a free 24-hour shuttle, which is the huge reason I chose these properties. I will have... More 

Helpful?
Thank Kuleiros0716
KarenK-DOS, Director of Sales at Residence Inn Arundel Mills BWI Airport, responded to this review

Dear Kuleiros0716, Thank you so much for your kind words and high praise of the Residence Inn Arundel Mills BWI Airport. Based on your candid feedback, it appears as if you are an experienced traveler who appreciates a quality stay experience with a home like atmosphere. Thank you too for commenting on our guest rooms that just finished a renovation... More 

Level Contributor
325 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
5 of 5 stars Reviewed May 2, 2016 via mobile

This is your typical residence inn. I spent 2 nights here and received great customer service from Ebony and everyone else inane in contact with. The fitness center was a decent size and allowed me to get a good workout in. Breakfast was typical. Overall the location is clean, provides great service and I got a good night sleep. It's... More 

Helpful?
Thank jamesdean29
KarenK-DOS, Director of Sales at Residence Inn Arundel Mills BWI Airport, responded to this review

Dear James Dean 29, Thank you for giving the Residence Inn Arundel Mills BWI a perfect review score of 5! We especially appreciate your mention of Eboni and the all around great customer service you received. Though our beautiful hotel just completed a full guest room renovation which only enhanced our overall guest stay experience, it is our customer service... More 

Saint Louis, Missouri
Level Contributor
83 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 180 helpful votes
4 of 5 stars Reviewed March 22, 2016

Stayed here twice in 2015, both extended stays, and I will consider staying again if my business takes me near here. From the moment I walked in, the staff treated me kindly and like family. In fact I was there so long, the staff knew what I ate for breakfast. The mornings where I decided to "mix" it up, they... More 

Helpful?
2 Thank KCC09876
KarenK-DOS, General Manager at Residence Inn Arundel Mills BWI Airport, responded to this review

Hi there, Thank you so much for reviewing your stay with us. We are so happy to hear you enjoyed your time and will be back the next time you are in the area. I will pass the kind word on to the team, they will really appreciate it. Thank you, Karen I. More 

Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed January 9, 2016 via mobile

I would love to tell you about my 8 days that I stayed here but it will be very long... I will tell you that I didn't want to stay here because I had dreams to stay at another hotel.... And Yes, one that was a bigger and fancier but I can tell you I AM GLAD THAT I DID... More 

Helpful?
Thank Ladi_Jai
KarenK-DOS, Director of Sales at Residence Inn Arundel Mills BWI Airport, responded to this review

Greetings Ladi Jai, Wow - thank you so much for your compliments and high praise not only of the Residence Inn Arundel Mills BWI Airport but the heart of our hotel as well - our team! We are so pleased that you recognized Maria, Adrian, Naomi, Linwood and Miguel. We can't imagine receiving a higher compliment than that of you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free Parking
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Residence Inn Arundel Mills BWI Airport

Address: 7035 Arundel Mills Cir, Hanover, MD 21076-1387
Location: United States > Maryland > Hanover
Price Range: $145 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Arundel Mills BWI Airport 3*
Number of rooms: 80
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Also Known As:
Residence Inn Arundel Mills Bwi Airport Hotel Hanover
Residence Inn Hanover
Hanover Residence Inn
Hotel Style:
#6 Business Hotel in Hanover
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