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Candlewood Suites Arundel Mills / BWI Airport

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Candlewood Suites Arundel Mills \/ BWI Airport
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140 Reviews from our TripAdvisor Community

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There are newer reviews for Candlewood Suites Arundel Mills / BWI Airport
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Showing 138: English reviews
Reviewed September 26, 2015

Me and my friend were headed out of the country on vacation for a week and we're from Minneapolis. In order to get our flight to Punta Cana, we had to layover in Baltimore for a night. So I booked us a room on the way there and on the way back. We got there to check in and the...

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1Thank Connor E
Jackson, Mississippi
Reviewed September 7, 2015

This was a great find near BWI airport. The hotel shuttle came promptly to pick me up and the price was very reasonable for the area. The room was nice and clean, and the staff at the desk was helpful with info about the area. There is a casino nearby with lots of restaurants.

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Thank Mary F
Wood-Ridge, NJ
Reviewed September 5, 2015

Beautiful clean hotel near BWI, although I never heard a plane from our room. Perfectly outfitted room with a nice kitchenette. Beds were very comfortable. My only complaint was that there were only 3 bath towels included in a room made for 4 guests, and there was no spare roll of toilet paper under the sink, so once the current...

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Thank rodyk
Augusta, Georgia
Reviewed August 27, 2015

Nice kitchen, clean rooms, excellent customer service! My only real complaints are the bed was a little on the hard side and the elevator tends to make strange noises. Everything else was absolutely lovely. Also my many thanks for the gentleman working the evening shift. You are a shining example of what customer service should be!

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Thank MrPickles88
Scottsdale, Arizona
Reviewed August 22, 2015 via mobile

Whether you are staying for an extended period, or staying for a quick overnight, this airport hotel was pleasantly priced for the pricey BWI area. The rooms are clean, and the staff is terrific, ready to help you with any needs or questions.

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Thank george t
cwsarundelmills, Manager at Candlewood Suites Arundel Mills / BWI Airport, responded to this review

Dear George, Thank you for staying with us and providing us your valuable feedback. We are glad that you enjoyed your stay with us and we do look forward to seeing you again. A feedback such us your keeps us going :)

Washington DC, District of Columbia
Reviewed July 15, 2015

I was very impressed with the cleanliness and condition of the hotel. I also enjoyed how quiet the hotel was. The staff were very welcoming and professional. My room was comfortable and surprisingly very modern. The hotel is close to restaurants, grocery stores, shopping, and the casino. My only negative comment is that I don't like small pillows. But that's...

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1Thank Maurice W
cwsarundelmills, Manager at Candlewood Suites Arundel Mills / BWI Airport, responded to this review

Hi Maurice W, We truly appreciate your review of our hotel. We’re also happy to hear that you enjoyed your spacious and clean room. We appreciate your feedback regarding the pillows. We are actually upgrading our pillows from Standard to queen. Hopefully this is more suitable for your needs. We take all feedback into consideration when planning the success of...

Simpsonville, South Carolina
Reviewed July 7, 2015

I was in the Baltimore area visiting family for the Independence holiday, and was fortunate enough to stay at the Candlewood Suites Arundel Mills. This place was a great location. Its just minutes from BWI ( only took about 3 mins from the car rental facility). Arundel Mills Mall and Live Casino were less than a mile away so there...

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3Thank Kasper91
cwsarundelmills, Manager at Candlewood Suites Arundel Mills / BWI Airport, responded to this review

Dear kasper91, We truly appreciate your review and we thank you for choosing to stay with us at the Candlewood Suites Arundel Mills Hotel. I will be sure to share your kind words with hotel staff. I truly apologize for the check out process you experienced. We will be sure to follow up with all staff to stress the importance...

San Antonio, Texas
Reviewed June 22, 2015 via mobile

In the area on business (with wife) so stayed in a suite with a full kitchen. Descent size and was quiet with comfortable bed. The air conditioner was good and reasonably quiet. The bathroom was a descent size and shower was good too. The only complaint we had was the wifi was not working well on two of the nights....

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3Thank LivinginSanAntonio
cwsarundelmills, Manager at Candlewood Suites Arundel Mills / BWI Airport, responded to this review

Dear Living San Antonio, We truly appreciate your review and we thank you for choosing to stay with us at the Candlewood Suites Arundel Mills Hotel. I will be sure to share your kind words with hotel staff. We hope to see you again during your travels to the Arundel Mills / BWI area. We apologize for the hassle experienced...

Washington DC, District of Columbia
Reviewed June 20, 2015

Although the hotel claimed even if their checkin time is 3PM, since I was flying in earlier (9AM), they would have a room ready for me. Lies. My room was not ready, but they were nice enough to make me wait an hour and assign me a room. Room size was decent, kitchenette was well equipped, if you need something...

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1Thank rub41
cwsarundelmills, Manager at Candlewood Suites Arundel Mills / BWI Airport, responded to this review

Dear rub41, Thanks so much for choosing to stay with us. With so many options in the area we truly appreciate your business. I am so sorry to hear that we did not live up to your expectations during your stay last year. With a years time, and growth I am sure if you would give us another try you'd...

Smithfield, Rhode Island
Reviewed June 19, 2015

Check in was easy. Staff very friendly and helpful. Rooms were clean and bedding clean and fresh. Kids were able to borrow games (twister and monopoly) from the hotel. Also borrowed a full size coffee pot to use in place of the 4 cup provided. Full Sized fridge with freezer was great. Beds were comfortable but you may want to...

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1Thank jules6316
cwsarundelmills, Manager at Candlewood Suites Arundel Mills / BWI Airport, responded to this review

Hello Jules6313, Thanks so much for taking a moment to write a review on your experience here at our property. We also appreciate you choosing to stay here with us at the Candlewood suites Arundel mills Hotel. We are very pleased to hear that you enjoyed your stay. We hope that when traveling to this area in the future that...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Parking
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service

Additional Information about Candlewood Suites Arundel Mills / BWI Airport

Address: 1525 Dorsey Road, Hanover, MD 21076
Location: United States > Maryland > Hanover
Price Range: $101 - $140 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Arundel Mills / BWI Airport 2.5*
Number of rooms: 100
Reservation Options:
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Hotel Style:
#4 Romantic Hotel in Hanover
#6 Business Hotel in Hanover
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Questions & Answers

Here's what travelers have asked, with answers from Candlewood Suites Arundel Mills / BWI Airport staff and other travelers.
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Questions? Get answers from Candlewood Suites Arundel Mills / BWI Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The one bedroom suites are a little more expensive but well worth the upgrade as they seem almost twice as large as the normal rooms.”
 of 5 bubbles chicksage1, 5 days ago | Read review
“Ask at the desk. I had no problem on a west-facing room but I may be a heavier sleeper than some.”
 of 5 bubbles 682campbelld, Dec 16, 2016 | Read review
“We had a room with 2 queen beds and the room was much bigger than most hotels.”
 of 5 bubbles lstewart86go, Oct 5, 2016 | Read review
“ask for a room on the top floor”
 of 5 bubbles wrktravelr, Aug 8, 2016 | Read review
“We loved our top floor room.”
 of 5 bubbles lynnfhnc, Jul 21, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question