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All reviewsfront deskhardwood floorsone nightclean roomcustomer servicemills mallbusiness travelergreat roomsair conditionernight staystaff was very friendly and helpfulshort driveenjoyed my staywould definitely stay here againmotelshelleybwi
I usually stay at Red Roof Inns because generally they are comfortable, clean and reasonable. The night I stayed at the Hanover Red Roof it was a Friday night, and I arrived a bit after midnight. I have a leg problem and my room was...More
Water stopped working because of pipe burst due to low temperatures, although I did not want to relocate hotels Ijah at the front refunded me 50% for my stay and pre reserved me at their other property at BWI I did not have to pay...More
Response from redroof107, General Manager at Red Roof PLUS+ Baltimore - Washington DC/BW ParkwayResponded 4 days ago
We would like to thank you for your patience during our time of distress. I'm glad Ijah was able to reach out to our sister property and get them to accommodate your reservation at any addition charge. Also we would like to thank you for...More
Despite the "all new rooms" advertising out front, the rooms themselves were just average at best.
I guess due to the cold snap, the water suddenly went out on night 3 of my 7-night stay. In my half of the hotel there was no water...More
Response from redroof107, General Manager at Red Roof PLUS+ Baltimore - Washington DC/BW ParkwayResponded 1 week ago
Dear Mr. Scott,
We are truly sorry about your stay and the hot water. This was something out of the hotel's control and we did offer all guest two locations to choose from. We did offer all guest 50% off the bill if they chose...More
Stayed here 1 night as it was close to BWI for an early flight. The first room they gave us had dirty sheets, black curly hairs in bed and a layer of dust on everything. Called management and they moved us. The second room was...More
We stayed there one night before our flight. The reviews weren’t bad, so we figured it would be ok. Nope! We checked in around 11:00pm. Found our room and hauled our luggage in. It smelled as if it had just been smoked in. Pulled back...More