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The Hotel at Arundel Preserve

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Room & Suite (92)
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Overview
Hotel website
7795 Arundel Mills Blvd, Hanover, MD 21076-1995 See on map
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3.5 Star accommodation
Additional information
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Offers from The Hotel at Arundel Preserve
Special Offer: Bed and Breakfast Rate
Hotel packages
Rooms
Oct 7Oct 8
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (773)
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769 results
Traveler rating
562
156
35
8
8
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LanguageEnglish
562
156
35
8
8
Show reviews that mention
All reviewsgrillfire restaurantthe executive loungebeautiful hotelbagel shopcorner roomparking garagelight switchesthe grilllate checkoutrain showersitting areafront desk staffgreat amenitiesvery nice stayindoor poolking roombwi airport
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1 - 5 of 769 reviews
Reviewed 2 weeks ago

It was a spur of the moment one day get away visit to The Hotel at Arundel Preserve with my sister. The room was great and we had lunch at the Grill and visited the LIVE casino that evening. We returned that night and had...More

1  Thank angie20162017
Response from David B, Front Office Manager at The Hotel at Arundel PreserveResponded 2 weeks ago

We are happy to hear that your spur of the moment trip brought you to our hotel. It was a pleasure having you here with us and we are glad that we could provide you with a memorable experience. Next time your in the area...More

Hotel's Favorite
Reviewed July 14, 2018 via mobile

Love this hotel! It's beautifully decorated & very clean. Amazing customer service & It's in a great location with plenty of parking. There's really no cons to this hotel, I have a fantastic stay every time!

Thank Ronda Y
Response from TheHotelArundel, General Manager at The Hotel at Arundel PreserveResponded July 17, 2018

Good afternoon Ronda, Thank you for the wonder review! It's always nice to see positive comments about the hotel and the team. Please let us know if you need anything, we are always here to help. Regards, April Callahan General Manager

Reviewed 2 weeks ago

This is our fourth time staying here over the last 5 years. It is still beautifully maintained and the staff very accomodating. It is nice to have 2 restaurants in the hotel plus 2 more across the street. It is easy access to BWI Airport...More

Thank jerlyn l w
Response from David B, Front Office Manager at The Hotel at Arundel PreserveResponded 2 weeks ago

We appreciate seeing you year after year and look forward to continuing to bring you a great experience. Thank you for your kind words and see you in 2019 or sooner.

Reviewed 3 weeks ago

We live in Delaware and travel frequently to Baltimore for weekend getaways. This time we wanted something different so we booked 2 nights here. The hotel is awesome. Very nicely decorated with great amenities. It is nestled in a condo complex with restaurants in walking...More

Thank 589celested
Response from David B, Front Office Manager at The Hotel at Arundel PreserveResponded 3 weeks ago

First, congratulations on the Birthday and we are glad to hear that our rooms were able to make it a memorable one. I also wanted to apologize for the discrepancies with your stay. We strive to provide the best guest experience possible and we fell...More

Reviewed 4 weeks ago

I stay at a LOT of hotels for business travel in general. And have tried a few hotels in the area. I’ve also traveled a lot personally and have super high standards for hotels. This is definitely the best hotel in the area in terms...More

Thank food c
Response from David B, Front Office Manager at The Hotel at Arundel PreserveResponded 3 weeks ago

Thank you for staying at the Hotel at Arundel Preserve. We sincerely appreciate your wonderful review and your compliments about the location, Richard along with the staff and the level of service you recieved. We hope to have the opportunity to welcome you back for...More

View more reviews
About
Description
Designed to be the premier meeting and event destination between Baltimore and Washington, DC. The height of modern luxury, with the features that make hosting a first-rate gathering second nature. THE ...More SPACE9, 200 total square feet of flexible meeting space. Grand ballroom/banquet room for up to 300 guests. Outdoor terrace. Additional breakout rooms/boardroom, LEED Silver designed. THE TECHNOLOGY: Complimentary high-speed Internet throughout the hotel and meeting space, State-of-the-art audiovisual equipment and business center. THE LOCATION: Close to Fort Meade/NSA and Arundel Mills Mall. Convenient to Thurgood Marshall BWI Airport, Easy access to Baltimore, Annapolis and Washington, DC Complimentary shuttle service to BWI airport. THE ACCOMMODATIONS: Full-service hotel with spacious, luxurious guest rooms. Full-service restaurant and bar on-site. Indoor pool and fitness center. Complimentary parking. 150 rooms with an executive floor. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Restaurant
Free Parking
Bar/Lounge
Spa
Air Conditioning
Airport Transportation
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
Beachfront
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
Romantic
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Romantic
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
150
Price range
$151 - $246 (Based on Average Rates for a Standard Room)
Location
United States > Maryland > Hanover
Photos
Traveler (206)
Room & Suite (92)
Dining (8)
Pool & Beach (2)
Business Center & Event Rooms (21)
Nearby
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Questions & Answers
Ask a question
876rogerv
I happened to have the opportunity to return to this hotel this past weekend for a family occasion in the area. I thought it would be a great opportunity to give the hotel another try. My wife and I love the location and generally love this hotel. It's modern, convenient and well positioned in the area. The amenities and room appointments are nice but certainly not "five star". On a scale of one to five I may have been a little to critical to rate it a 3 and would say a solid 4 is fair. That said, my rating of the staff and service remains at a 2. There is no emphasis on assuring that the customer has the very best experience. For this quality of a hotel, front desk staff should be asking the question "Is there anything else I can do to make your stay better?" I arrived at the hotel in the early afternoon on Saturday. I had made my reservation on line and upon checking in was simply given my keys to my room. The room turned out to have a view of the roof and parking structure. Now if I had arrived at 11pm I could understand getting one of the worst rooms in the hotel, but early afternoon - really. I came back down to the desk and asked the question "What criteria was used to give me one of the worst rooms?" - it wasn't how much I paid. Front desk clerk couldn't answer but offered to give me a different room. I declined the offense was enough. That said, it is a very nice hotel and located close to family in the area. I expect that we will continue to stay here on occasion and hope that maybe with time service will improve.
March 25, 2018|
AnswerShow all 2 answers
Response from TheHotelArundel | Property representative |
Hello. Thank you for letting us know about your experience at The Hotel. We take all feedback serious and I've spoken to the Front Office Manager about your concerns. We plan on addressing your concerns with the team at... More
0
Votes
Talishia825
July 25, 2017|
AnswerShow all 10 answers
Response from TheHotelArundel | Property representative |
Hello, No they do not, We do offer a premium King room that has a lager tub that you can soak in. Please feel free to call the reservations department and request more information.
0
Votes
Demetrius S
March 5, 2017|
AnswerShow all 3 answers
Response from TheHotelArundel | Property representative |
Good morning, Yes you can reserve the room with whatever card you like and change your payment method at check in. Please make sure to let the agent know upon check in. April Callahan General Manager
0
Votes
Room Tips
"Suites facing the water fountain are great and also corner king suites are nice and large and very..."
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"Room 400... it is a corner room and you can watch the planes flying in an out of BWI.. awesome view"
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"choose rooms with double beds as they will have a bathtub."
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"The decor and design was fresh and modern - quite unlike most national hotels. The only thing lacking in our..."
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