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The Hotel at Arundel Preserve

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7795 Arundel Mills Blvd, Hanover, MD 21076-1995
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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$178
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$188
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$155
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Traveler (225)
Room & Suite (76)
Videos (1)
What is Travelers’ Choice?
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 06/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Hotel at Arundel Preserve
Updated 06/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 18 hotels in Hanover
Location
Cleanliness
Service
Value
Travelers' Choice
The Hotel at Arundel Preserve is designed to be the premier meeting and event destination between Baltimore and Washington, DC. The height of modern luxury, with the features that make hosting a first-rate gathering second nature, Hotel Arundel combines comfort with convenience and location for a complete guest experience. In addition to advanced cleanliness and safety practices, the Hotel is a 2021 AAA Best of Housekeeping Award winning property and have added our EVENT Strong program comfortably and safely host programs of all sizes. With the LEED Silver design, the Hotel is also environmentally responsible limiting our impact on our environment. With a location close to Fort Meade/NSA, Arundel Mills Mall and Maryland Live Casino, the hotel also offers free shuttle transportation to these locations as well as to Thurgood Marshall BWI Airport. The Hotel is just minutes from Baltimore, Annapolis and Washington, DC making convenience reasonable. Hotel Arundel's guestrooms are completely appointed with all of the necessities of travel from a laptop safe, high-end bath amenities, iron and ironing board to complimentary Wi-Fi, large HD televisions and outstanding service from the team. Our full-service restaurant, Grillfire, offers happy hour specials and an expansive menu to cater to even the most sophisticated pallet. Finally, enjoy a dip in our Indoor pool or get your workout on at our fully equipped fitness center, all included for our guests. Complimentary parking in our attached garage round out a complete luxury-lifestyle experience.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Aerobics offsite
Patio
Kids stay free
Electric vehicle charging station
Parking garage
Wifi
Indoor pool
Heated pool
Shallow end in pool
Coffee shop
Restaurant
Breakfast available
Outdoor dining area
Vending machine
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Spa
Full body massage
Massage
Baggage storage
Concierge
Convenience store
Gift shop
Non-smoking hotel
Outdoor furniture
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Bath / shower
Room service
Safe
Sofa
Telephone
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Green
Languages Spoken
English, Spanish
Hotel links
Special Rate:Stay More Save More

Location

Full view
54Somewhat walkable
Grade: 54 out of 100
11Restaurantswithin 0.75 miles
1Attractionwithin 0.75 miles
900Reviews20Q+A100Room tips
Traveler rating
  • 661
  • 173
  • 41
  • 12
  • 13
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Popular mentions
Charles B wrote a review Oct 21
Auburn Hills, Michigan46 contributions34 helpful votes
The hotel is a very nice upscale property. Staff is well trained a very helpful at all times. Cleaning is at the guest's option based on guest's preference. There is a pool and a well equipped workout facility. Very goodocation with a large mall and many restaurants within 1 mile. Very pleased witn my entire experience.
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Date of stay: October 2021Trip type: Traveled with family
Room Tip: Parking is right behind the building. Very easy in and out. Short walk from front desk. Arundel...
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Response from April Callahan , General Manager at The Hotel at Arundel Preserve
Responded 4 days ago
Thank you for choosing to stay with us here at The Hotel at Arundel Preserve! We are very proud of the hotel and our team and appreciate having you with us. Our property is truly for our guests to explore, and we appreciate the kind words. We look forward to welcoming you back with us in the very near future!
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Kecha D wrote a review Sep 2021
Baltimore, United States2 contributions
Hotel's Favorite
This hotel is beautiful and amazing! You will not be disappointed. They have super friendly staff that will cater to your every need! We only stayed one night, but we are looking to book to stay longer. I recommend this hotel to everyone!
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Review collected in partnership with this hotel
Date of stay: September 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from April Callahan , General Manager at The Hotel at Arundel Preserve
Responded Sep 10, 2021
Thank you for choosing to stay with us here at The Hotel at Arundel Preserve! We are thrilled to hear that you had such a great experience. We take pride in our amazing staff and love to hear that you not only had a great experience with them, but they catered to your every need. Thank you for the recommendation and we look forward to spending more time with you the next time you visit us!
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Bob wrote a review Sep 2021
Las Vegas, Nevada3 contributions2 helpful votes
All aspects of the booking, stay and check-out were great. The staff was very friendly and accommodating, and the facilities and room were very clean and comfortable. I would highly recommend The Hotel at Arundel Preserve to all.
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Review collected in partnership with this hotel
Date of stay: September 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from April Callahan , General Manager at The Hotel at Arundel Preserve
Responded 3 weeks ago
Thank you for the recommendation. This is the highest honor that we can receive from our guests, and we are thankful for your kind words. We are very happy that you not only had a wonderful experience with the property, but also with our staff. Thank you for staying with us at The Hotel at Arundel Preserve and we are excited to welcome you back!
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Joles B wrote a review Sep 2021
Baltimore, Maryland151 contributions36 helpful votes
I was meeting a friend in the lobby and asked for the wi-fi code while waiting to get coffee/breakfast and was treated awful by front desk clerk, Semedene, and I have spent a lot of money over the years hosting events at The Preserve. So disappointed because she was humiliating and unkind. Not the way you want to present in the hospitality industry esp. during these times. Maybe the hotel should consider sensitivity training?
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Date of stay: September 2021Trip type: Traveled with friends
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Response from April Callahan , General Manager at The Hotel at Arundel Preserve
Responded 3 weeks ago
We pride ourselves on our high level of customer service and sincerely apologize that we did not deliver on that for you. We appreciate the comments and please know we take them seriously and will ensure that we meet and exceed that commitment going forward. We appreciate your loyalty and look forward to having you back to experience the great service you have received in the past and that we will continue to deliver in the future.
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Purplegold wrote a review Sep 2021
5 contributions1 helpful vote
The lady at check in made my experience a nightmare. She double charged me. Gave a room that was occupied with someone showering. Very disturbing and scary. I paid for an early check in fee $30 but my check in was delayed until 2pm. Will not be going back. The staff are rude and careless. Zero customer service..
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Date of stay: September 2021Trip type: Traveled as a couple
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Response from April Callahan , General Manager at The Hotel at Arundel Preserve
Responded 4 weeks ago
Thank you for reaching out regarding your experience. We pride ourselves on providing excellent service to all of our guests and we apologize for not delivering on that promise during your recent stay. We take all comments seriously and are following up with our teams to understand and address so that every experience is a positive one. I would like the opportunity to speak to you personally as well regarding your experience so please reach out at your convenience to aprilr@thehotelarundel.com so we can regain your trust. We appreciate you choosing to stay with us, and we look forward to hosting you again for what I know will be a complete and positive experience.
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PRICE RANGE
$153 - $225 (Based on Average Rates for a Standard Room)
LOCATION
United StatesMarylandHanover
NUMBER OF ROOMS
150
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Frequently Asked Questions about The Hotel at Arundel Preserve
Which popular attractions are close to The Hotel at Arundel Preserve?
Nearby attractions include Jessup Dorsey Park (0.7 miles).
What are some of the property amenities at The Hotel at Arundel Preserve?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at The Hotel at Arundel Preserve?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Hotel at Arundel Preserve?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Hotel at Arundel Preserve?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to The Hotel at Arundel Preserve?
Conveniently located restaurants include George Martin's Grillfire, Vivo Italian Kitchen & Wine Bar, and Bagels N Grinds.
Are there opportunities to exercise at The Hotel at Arundel Preserve?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Does The Hotel at Arundel Preserve have an airport shuttle?
Yes, The Hotel at Arundel Preserve offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Hotel at Arundel Preserve?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Hotel at Arundel Preserve?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Hotel at Arundel Preserve offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.