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The Hotel at Arundel Preserve

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578 Reviews from our TripAdvisor Community

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Showing 575: English reviews
1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

Was able to find this hotel because I didn't like my previous hotel stay! Once I arrived, truly enjoyed my room and the amenities are cool. Two restaurants are on the premises and free parking. Very hard to find in some locations. In addition, a shuttle bus to take us to the Casino and the Mall. My friend mentioned this... More 

Helpful?
Thank Sandra L. A
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review

Good morning Sandra, Thank you for taking time to review our property. Sorry you had a negative experience at your last hotel but very happy you decided to give us a chance. We hope you found a new home away from home. Have a wonderful day. April Callahan General Manager More 

1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

Me and my girlfriend frequently go stay at hotels to just get a small get away. We picked this one for the mall and casino. Let me tell you this is the nicest hotel I have stayed at for the price. Room was so nice and the community as well. I will be staying again soon as I love playing... More 

Helpful?
Thank Nate T
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review

Thank you for the wonderful review Nate. We couldn't be happier you enjoyed your stay. We look forward to having you stay with us again. Next time look into one of our packages we offer for a romantic weekend getaway for you and your girlfriend. Have a wonderful day. April Callahan General Manager More 

Washington DC, District of Columbia
Level Contributor
46 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Very nice hotel near Arundel Mills. Exceptional front desk assistance as we didn't have a reservation. Very nice and more upscale than other options in the bwi area. Will stay again if we can get the right rate

Helpful?
Thank kp m
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review

Thank you for reviewing our property. We do offer special deals based on our occupancy. We hope to have you stay with us in the near future. Have a wonderful day. April Callahan General Manager More 

Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

My husband and I got an unexpected weekend to ourselves. Our son was supposed to come with, but ended up staying with his nana! Walking into the hotel it is beautiful. Our room was spectacular! I couldn't believe how nice it and big it was. The bathroom was huge and not to mention the shower! The hotel and rooms are... More 

Helpful?
Thank Spain05
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review

Thank you for taking time to review our hotel. We are happy you had a wonderful stay and we look forward to your return trip. We try to make sure all of our guest walk away with a wonderful experience. Thank you for letting us know that you enjoyed yourselves. Sincerely, April Callahan General Manager More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I recently stayed here to attend the Summer Spirit Festival. The location is great as it was a short distance to the venue. Also, it is within walking distance to restaurants & STARBUCKS! LOL. The hotel is beautiful,clean and modern. I especially appreciated the cleanliness & the handheld showerhead. The staff was always nice and friendly. I would definitely stay... More 

Helpful?
Thank 1truAquarian
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review

Thank you for taking time to write such a wonderful review. I hope you enjoyed your time at the Summer Spirit Festival. I wanted to attend that festival but didn't have an opportunity. We look forward to having you stay with us again in the near future. Sincerely, April Callahan General Manager More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Highly Professional staff, eager to assist, pleasant, kind, and considerate. Excellent hotel- staff were friendly and helpful. Rooms were very clean and most importantly the bed and pillows were perfect.

Helpful?
Thank Sir Dr Charles ... S
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review

Good afternoon Dr. Charles. Thank you for your kind words about our staff. Our team believes in treating people like we want to be treated. We are so happy you enjoyed your stay and we look forward to seeing you soon! Sincerely, April Callahan General Manager More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed for 2 nights. We are extremely impressed with this hotel and can't wait to come back. The rooms were really nice and very clean. All of the staff were very friendly and helpful. Our favorite aspect was the shuttle service we used to go to the movies, the casino and to the mall. On Sunday there was a... More 

Helpful?
Thank Brea W
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review

Hello Brea, We can't thank you enough for the wonderful review. We appreciate you taking time to write about your experience as it means everything to us. It seems like you enjoyed all aspects of your stay. We look forward to having you stay with us again. Sincerely, April Callahan General Manager More 

Lancaster, Pennsylvania, United States
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and I reserved an executive level king room, these are on the top floor. I don't believe the rooms on this level are any different than on other floors, but there is a small lounge on this level offering coffee, soda, snacks etc. We like this hotel a lot as it's modern with high end finishes, ample parking... More 

Helpful?
Thank Jeff S
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review

Good afternoon Jeff, Thank you for taking time to review our hotel. The difference from an executive level room and a standard room is upgraded amenities, the lounge and breakfast is included in the room rate. We appreciate your feedback and look forward to having you stay with us in the near future. Have a wonderful week. April Callahan General... More 

Atlanta, Georgia
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel is a very beautiful, upscale hotel. We stayed there in mid July 2016 for a family reunion. The food, service, room all were excellent! The hotel shuttle that will drop you off and pick you up anywhere within a 5 mile radius, including the airport. We took full advantage of the onsite transportation. The rooms were very nice,... More 

Helpful?
Thank cas888
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review

Thank you for taking time to review our hotel. We appreciate you hosting your family reunion with us. Some guest tell us our property is like a hotel in a little city since everything is so close. I'm glad the shuttle was helpful during your stay. If you travel to the area again we look forward to having you stay... More 

Virginia Beach, Virginia
1 review
1 of 5 stars Reviewed 4 weeks ago

I don't feel safe at the hotel. The 1st room had someone's stuff in it and it was clearly already occupied. Luckily, I didn't walk into someone. Front desk tried to make amends by giving me access to their executive lounge, but that doesn't help the fact that someone could potentially enter my room while I'm not there. I have... More 

Helpful?
Thank N1COM3
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review

Thank you for providing us feedback on your stay. We would like to apologize for any issues you had. I understand the Assistant General Manager was able to help resolve some of your concerns. Please feel free to contact me off line if I can assist in any way. Sincerely, April Callahan General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Spa
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Designed to be the premier meeting and event destination between Baltimore and Washington, DC. The height of modern luxury, with the features that make hosting a first-rate gathering second nature. THE SPACE9, 200 total square feet of flexible meeting space. Grand ballroom/banquet room for up to 300 guests. Outdoor terrace. Additional breakout rooms/boardroom, LEED Silver designed. THE TECHNOLOGY: Complimentary high-speed Internet throughout the hotel and meeting space, State-of-the-art audiovisual equipment and business center. THE LOCATION: Close to Fort Meade/NSA and Arundel Mills Mall. Convenient to Thurgood Marshall BWI Airport, Easy access to Baltimore, Annapolis and Washington, DC Complimentary shuttle service to BWI airport. THE ACCOMMODATIONS: Full-service hotel with spacious, luxurious guest rooms. Full-service restaurant and bar on-site. Indoor pool and fitness center. Complimentary parking. 150 rooms with an executive floor. ... more   less 

Additional Information about The Hotel at Arundel Preserve

Address: 7795 Arundel Mills Blvd, Hanover, MD 21076-1995
Location: United States > Maryland > Hanover
Price Range: $157 - $238 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Hotel at Arundel Preserve 3.5*
Number of rooms: 150
Reservation Options:
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Hotel Style:
#1 Business Hotel in Hanover
#1 Romantic Hotel in Hanover
#2 Family Hotel in Hanover
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