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The Hotel at Arundel Preserve

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The Hotel at Arundel Preserve
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642 Reviews from our TripAdvisor Community

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Showing 639: English reviews
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Baltimore, Maryland
Reviewed 6 days ago NEW

This hotel is beautifully decorated, clean, and quiet. The staff was very nice and professional. The hotel has two restaurants on site with free parking, an indoor pool, exercise room, and a shuttle that takes you back and forth to the Maryland Live Casino.

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Helpful?
Thank Lashaun H
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review

Hello Lashaun, Thank you for the review. We try to keep the hotel nicely kept and we try to exceed our guest expectations. Thank you for staying with us. I look forward to having you stay with us again. Sincerely, April Callahan General Manager

Alexandria
Reviewed 1 week ago

It was everything that I expected. Everything went smoothly and I felt very special. They gave me excellent service throughout the entire day. This is my favorite hotel because they actually get the meaning of true customer service. Rooms were clean, I love the dark shades because I slept like a baby. I love the 7th floor so many amenities....

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Helpful?
Thank Latisha P
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review

What a wonderful review! Thank you, Latisha, for staying with us and reviewing our property. I'm glad you enjoyed your stay and the Romance Package. Guest service is the #1 focus points at Arundel and I'm glad we were able to exceed your expectations. Have a wonderful week! April Callahan General Manager

Coeur d'Alene, Idaho
Reviewed 2 weeks ago

We stayed just one night, but found the room, and staff to be just lovely. It was pouring down rain--literally, the streets were fast moving streams! But the hotel was a small oasis. We had a corner room w/ nice view; gorgeous bathroom; comfy bed. The desk staff recommended an amazing dinner place. Check in and out were easy and...

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Helpful?
Thank 85lynnetk
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review

Good morning, Thank you for the wonderful review. I'm glad you found our location in all of that rain. I'm happy to hear you enjoyed your stay with us and I hope if you travel back to the area you would consider staying with us again. Have a wonderful rest of the week! April Callahan General Manager

Washington, DC
Reviewed 3 weeks ago

I was here for a conference and was truly impressed with the quiet beauty, cleanliness, great service and welcoming feel of this property. Tucked away in a corner just off the Baltimore Washington Parkway and a few blocks from Arundel Mills and the Maryland Live Casino this hotel is a quiet oasis surrounded by every convenience you could ask for,...

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Helpful?
Thank romadaro
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review

Thank you for the wonderful review. We appreciate you taking time to let us know you enjoyed your stay. At Arundel, we pride ourselves in having a product that is current, fresh and meets the needs of our guest. We look forward to having you stay with us again. Sincerely, April Callahan General Manager

A TripAdvisor Member
Level Contributor
3 reviews
3 hotel reviews
1 helpful vote
Reviewed 3 weeks ago via mobile

This hotel is really nice. The inside is beautiful and the staff are amazing. Its very modernized with great amenities. The woman at the front desk whose name i forgot to get was just wonderful. I was staying here the weekend for my birthday and when she found that out she asked me if i would like a higher floor...

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Helpful?
Thank A TripAdvisor Member
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review

Hello, First of all, I would like to wish you a Happy Birthday! Thank you for taking time to review our hotel. I'm glad you enjoyed your stay and thank you for celebrating your birthday with us. We look forward to having you stay with us again. Sincerely. April Callahan General Manager

Reviewed 4 weeks ago

Just got back from a business trip today. My company put us up at this hotel. When I got there I was greeted by Justin. He was very friendly and accommodating. The lobby was gorgeous with a huge fireplace and beautiful modern decor throughout. When I got to my room I was very pleased not only with the cleanliness but...

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Helpful?
Thank Helyne612
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review

Good morning, Thank you for taking time to write such a wonderful review about the hotel and our team member Justin. We pride ourselves in making sure our guest receives the best service possible. I'm glad you enjoyed your stay and I'm even happier to hear you will be back to stay with us again. Have a wonderful week, April...

Reviewed 4 weeks ago via mobile

We won a free night stay at a raffle for a charity and it was a pleasure staying here. Pros: -The hotel room is clean and modern. -The Grillfire Restaurant's food was pretty good. -Bagels'n' Grinds & Rangoli's across the street as alternatives were pretty good too. -The front desk personnel were nice. -The gym was nicer than most hotels...

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Helpful?
Thank Mcunyas15
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review

Good afternoon, Thank you for taking time to review our hotel. I'm glad you enjoyed your stay. We do offer a reward program for independent hotels called "Stash rewards". I do apologize if no one made you aware of that. I hope if you come back to the area you would consider staying with us again. Have a wonderful week!...

Reviewed 4 weeks ago

We had one night in the area, loved the location. The hotel is nice, with two great options to eat at, as well. What made the stay even better was Justin at the front desk. He was incredibly welcoming, and went the extra mile to make it a special evening. It's because of service like that which will have us...

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Helpful?
Thank Kristina R
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review

Good afternoon Kristina, Thank you for taking time to review our hotel. I'm glad you enjoyed your stay and Justin was able to make your stay a more enjoyable one. We look forward to having you stay with us again. Have a wonderful day! April Callahan General Manager

Reviewed January 18, 2017

I plan a two day birthday trip for my wife and book a room the Hotel at Arundel Preserve. They followed up with confirmation and what my itinerary would be. When we arrived we were welcome by Justin at the desk. He was very engaging in asking if this was our first time staying and the reason for our visit....

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Helpful?
Thank Eddie S
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review

Good morning Eddie, I'm glad Justin and the team were able to provide you with excellent guest service. I'd like to send a special Happy Birthday wish to your wife. Thank you for allowing us to be a part of such a special day. Have a wonderful weekend. April Callahan General Manager

Salisbury, Maryland
Reviewed January 18, 2017

Did the Park and Fly deal in order to fly out early the following morning, but had an amazing night sleep in the relaxing, quiet, clean and comfortable Hotel at Arundel Preserve. Car was safe and secure in the parking garage.

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Helpful?
Thank Wolf2fly
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review

Good morning and thank you for taking time to review our property. I'm glad the Park and Fly was a good option for you when you traveled. I hope you enjoyed your time away and had some time to relax. Have a wonderful day! April Callahan General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Designed to be the premier meeting and event destination between Baltimore and Washington, DC. The height of modern luxury, with the features that make hosting a first-rate gathering second nature. THE SPACE9, 200 total square feet of flexible meeting space. Grand ballroom/banquet room for up to 300 guests. Outdoor terrace. Additional breakout rooms/boardroom, LEED Silver designed. THE TECHNOLOGY: Complimentary high-speed Internet throughout the hotel and meeting space, State-of-the-art audiovisual equipment and business center. THE LOCATION: Close to Fort Meade/NSA and Arundel Mills Mall. Convenient to Thurgood Marshall BWI Airport, Easy access to Baltimore, Annapolis and Washington, DC Complimentary shuttle service to BWI airport. THE ACCOMMODATIONS: Full-service hotel with spacious, luxurious guest rooms. Full-service restaurant and bar on-site. Indoor pool and fitness center. Complimentary parking. 150 rooms with an executive floor. ... more   less 

Additional Information about The Hotel at Arundel Preserve

Address: 7795 Arundel Mills Blvd, Hanover, MD 21076-1995
Location: United States > Maryland > Hanover
Price Range: $133 - $228 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Hotel at Arundel Preserve 3.5*
Number of rooms: 150
Reservation Options:
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Hotel Style:
#1 Business Hotel in Hanover
#1 Family Hotel in Hanover
#1 Romantic Hotel in Hanover
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Questions & Answers

Here's what travelers have asked, with answers from The Hotel at Arundel Preserve staff and other travelers.
14 questions
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Questions? Get answers from The Hotel at Arundel Preserve staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Best view is definetly Room 700. It has double windows.”
 of 5 bubbles latishap2013, 1 week ago | Read review
“We had a corner suite which was two walls of windows!”
 of 5 bubbles 85lynnetk, 2 weeks ago | Read review
“We have stayed here about four times now, and have had a great experience in all rooms”
 of 5 bubbles Wolf2fly, Jan 18, 2017 | Read review
“stayed on 4th floor corner room”
 of 5 bubbles 407theresaw, Jan 5, 2017 | Read review
“Executive floor is just ok- lounge has junk food and sofas/coffee.”
 of 5 bubbles stacyl444, Dec 27, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question