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The Hotel at Arundel Preserve

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Traveler (211)
Room & Suite (92)
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Overview
Hotel website
7795 Arundel Mills Blvd, Hanover, MD 21076-1995 See on map
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3.5 Star accommodation
Additional information
Hotel website
Offers from The Hotel at Arundel Preserve
Special Offer: Bed and Breakfast Rate
Hotel packages
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Rooms
Nov 4Nov 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (781)
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777 results
Traveler rating
569
157
35
8
8
Traveler type
Time of year
LanguageEnglish
569
157
35
8
8
Show reviews that mention
All reviews grillfire restaurant the executive lounge beautiful hotel bagel shop corner room parking garage light switches the grill late checkout rain shower sitting area front desk staff great amenities very nice stay indoor pool king room bwi airport
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1 - 5 of 777 reviews
Reviewed 3 days ago

Great place to stay for this business trip! Room was very clean and felt like home. Staff was pleasant and the area was beautiful and we were able to walk the area to get to other restaurants and shopping areas.More

Review collected in partnership with this hotel
Thank cmcgregor2018
Response from TheHotelArundel, General Manager at The Hotel at Arundel PreserveResponded today

Good afternoon, Thank you for taking time to review our hotel. I'm glad you enjoyed your stay with us. Thank you for the compliments about the staff as well as the room. I hope if you travel back to the area, you'll stay with us...More

Hotel's Favorite
Reviewed 1 week ago via mobile

Last weekend locked myself away at The Hotel at Arundel Preserve. This is my go to spot when I need a little R&R. As usual, I was not disappointed. The front desk staff is always attentive, courteous and helpful. I had a problem with the...More

Thank KJCCMom
Response from TheHotelArundel, General Manager at The Hotel at Arundel PreserveResponded 1 week ago

Good afternoon, What a fantastic review! I can’t thank you enough for being a loyal guest and allowing us to make your stay and enjoyable one. Trust me I truly understand needed a break and some R&R at times. I like to do the same...More

Reviewed 3 days ago

I was extremely satisfied with the overall experience. The room was very neat and clean and the furnishings were extremely comfortable. I loved the large desk with the big flat screen television and available outlets to plug in my computer and cell phone.

Review collected in partnership with this hotel
Thank mjay001
Response from TheHotelArundel, General Manager at The Hotel at Arundel PreserveResponded today

Good afternoon, Thank you for the wonderful review. I'm glad you enjoyed your stay with us. I look forward to your next visit. Have a wonderful day! April Callahan General Manager

Reviewed 2 weeks ago via mobile

Checking to checkout was fabulous! In room Illy coffee pods...which is what we use at home was a pleasant surprise. Two on-site dining options. We went with the Grill and glad we did with complementary warm crusty bread stuffed with butter & cheese and hand...More

Thank Nickole V
Response from TheHotelArundel, General Manager at The Hotel at Arundel PreserveResponded 1 week ago

Hello Nikole, Thank you for the wonderful review! I'm glad your family enjoyed their stay with us. I hope if you come back to the Renaissance festival you'll make Arundel your place to stay. If we can do anything for you please make sure to...More

Reviewed 2 weeks ago via mobile

The hotel is very clean and modern. The staff is very friendly and helpful. And there is free parking in a garage attached to the hotel. Our king bed was incredibly comfortable and our teenage son said the sofa bed was pretty good as well....More

Thank Harriet T
Response from TheHotelArundel, General Manager at The Hotel at Arundel PreserveResponded 1 week ago

Hello Harriet, Thank you for taking time to review our hotel. I appreciate you sharing your experience with other travelers so they have an idea of how their future experience may be. I'm glad you enjoyed your stay and had no concerns. I look forward...More

View more reviews
About
Description
Designed to be the premier meeting and event destination between Baltimore and Washington, DC. The height of modern luxury, with the features that make hosting a first-rate gathering second nature. THE More SPACE9, 200 total square feet of flexible meeting space. Grand ballroom/banquet room for up to 300 guests. Outdoor terrace. Additional breakout rooms/boardroom, LEED Silver designed. THE TECHNOLOGY: Complimentary high-speed Internet throughout the hotel and meeting space, State-of-the-art audiovisual equipment and business center. THE LOCATION: Close to Fort Meade/NSA and Arundel Mills Mall. Convenient to Thurgood Marshall BWI Airport, Easy access to Baltimore, Annapolis and Washington, DC Complimentary shuttle service to BWI airport. THE ACCOMMODATIONS: Full-service hotel with spacious, luxurious guest rooms. Full-service restaurant and bar on-site. Indoor pool and fitness center. Complimentary parking. 150 rooms with an executive floor. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Restaurant
Free Parking
Bar/Lounge
Spa
Air Conditioning
Airport Transportation
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
Beachfront
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Family
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Family
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
150
Price range
$142 - $246 (Based on Average Rates for a Standard Room)
Location
United States > Maryland > Hanover
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Family
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
150
Price range
$142 - $246 (Based on Average Rates for a Standard Room)
Location
United States > Maryland > Hanover
Photos
Traveler (211)
Room & Suite (92)
Dining (8)
Pool & Beach (2)
Business Center & Event Rooms (21)
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Questions & Answers
Ask a question
justin j
October 5, 2018|
AnswerShow all 3 answers
Response from cbellet | Reviewed this property |
I agree that it depends on your mode of transportation. Also what time. Start early and head towards Baltimore harbor. I would allow at least an hour in each direction.
0
Votes
876rogerv
I happened to have the opportunity to return to this hotel this past weekend for a family occasion in the area. I thought it would be a great opportunity to give the hotel another try. My wife and I love the location and generally love this hotel. It's modern, convenient and well positioned in the area. The amenities and room appointments are nice but certainly not "five star". On a scale of one to five I may have been a little to critical to rate it a 3 and would say a solid 4 is fair. That said, my rating of the staff and service remains at a 2. There is no emphasis on assuring that the customer has the very best experience. For this quality of a hotel, front desk staff should be asking the question "Is there anything else I can do to make your stay better?" I arrived at the hotel in the early afternoon on Saturday. I had made my reservation on line and upon checking in was simply given my keys to my room. The room turned out to have a view of the roof and parking structure. Now if I had arrived at 11pm I could understand getting one of the worst rooms in the hotel, but early afternoon - really. I came back down to the desk and asked the question "What criteria was used to give me one of the worst rooms?" - it wasn't how much I paid. Front desk clerk couldn't answer but offered to give me a different room. I declined the offense was enough. That said, it is a very nice hotel and located close to family in the area. I expect that we will continue to stay here on occasion and hope that maybe with time service will improve.
March 25, 2018|
AnswerShow all 2 answers
Response from TheHotelArundel | Property representative |
Hello. Thank you for letting us know about your experience at The Hotel. We take all feedback serious and I've spoken to the Front Office Manager about your concerns. We plan on addressing your concerns with the team at... More
0
Votes
Talishia825
July 25, 2017|
AnswerShow all 10 answers
Response from TheHotelArundel | Property representative |
Hello, No they do not, We do offer a premium King room that has a lager tub that you can soak in. Please feel free to call the reservations department and request more information.
0
Votes
Room Tips
"Suites facing the water fountain are great and also corner king suites are nice and large and very..."
angie20162017
Sep 5, 2018
Read review
"Room 400... it is a corner room and you can watch the planes flying in an out of BWI.. awesome view"
glendah691
Aug 15, 2018
Read review
"choose rooms with double beds as they will have a bathtub."
diadts
Jun 29, 2018
Read review
"The decor and design was fresh and modern - quite unlike most national hotels. The only thing lacking in..."
RJKPA68
May 23, 2018
Read review
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