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My family and I drove from Vermont to visit some family. We had booked the hotel online and arrived that evening around 6 p.m. When we got there, we got our keys (room 722) and headed up. First, the room was very muggy and humid...More
Thank Kris B
Response from TeamConcord, General Manager at Element Arundel MillsResponded 1 week ago
Dear Kris B,
Thank you for being our guest and providing feedback. We are sorry that there were not enough linens in your room and that you still did not receive what you needed. We understand your frustration and apologize for the inconvenience. We will...More
Just like the other element hotels, same furnishings, appliances, features. Staff is very helpful and friendly, location is pretty good even though it's a healthy walk to go out to get dinner.
If you're using a laptop with an optical mouse, bring a mousepad since...More
Response from Jessica S, Operations Manager at Element Arundel MillsResponded May 26, 2017
Thank you for the helpful hint for our guests to bring a mousepad, we also offer magazines in the room as another alternative that works. I can speak with our General Manager to see if we can also have mousepads on hand to...More
The hotel overall seems nice however let me break down each part.
The outside was relatively clean but like most stores and places they don’t clean the parking lot of little pieces of trash and cigarettes all over the ground. When we checked in there...More
Before I got there I advised the hotel I would be traveling with my 3 children. I wasn't so much annoyed at the one towel in the bathroom as I was with calling down and then having the house services woman interrogate me on needing...More
My family and our dogs stayed at Element Arundel Mills for 12 nights. My husband was in MD for business and we accompanied him (2 kids, me, and 2 dogs). We stayed in room 209 with two double beds and a couch. Be aware that...More
Thank Amber C
Response from Jessica S, Operations Manager at Element Arundel MillsResponded 3 weeks ago
Dear Amber C,
Thank you for taking the time to write such a detailed review of our hotel. I'm sorry to hear that your room was not properly stocked with silverware. I will make sure to speak to our Executive Housekeeper to see what we...More
$117 - $206 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#1 Green Hotel in Hanover
#2 Business Hotel in Hanover
Non-Smoking Rooms ,
Number of rooms
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