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Aloft Arundel Mills

Certificate of Excellence
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7520 Teague Road, Hanover, MD 21076
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1 room 1 adult
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Aloft Arundel Mills
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395 Reviews from our TripAdvisor Community

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Washington, DC
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I live in southern Maryland, and I was attending a class near Baltimore that started early. Rather than waking up early and driving, I decided to just stay at a hotel closer to the class, and I chose the Aloft hotel due to price. I didn't need anything fancy as I would just be there one night. I was very... More 

Helpful?
Thank AH_1973
Dan J, General Manager at Aloft Arundel Mills, responded to this review

Dear AH_1973, Thank you so much for your great comments concerning your stay. I am glad that you enjoyed the location with several different entertainment options. We look forward to seeing you in the future. Thank You, Dan Jasinski General Manager More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

I would really like to acknowledge Alexis for her exceptional customer service! She is very welcoming, patient, and helpful. Thank you Alexis for your excellence. Overall, this hotel is a great place to stay. It is quiet, comfortable, and hip. It is a great location, and very convenient for those flying out of BWI.

Helpful?
Thank BrittyPei
Dan J, General Manager at Aloft Arundel Mills, responded to this review

Dear BrittyPei, I wanted to thank you for your kind words concerning Alexis. She is truly a valuable asset to our hotel. I will make sure we celebrate your comments. Also thank you for your great comments about the hotel. I look forward to seeing you again. Dan Jasinski General Manager More 

Port Charlotte, Florida
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed December 15, 2015

Aloft Arundel Mills is consistent comfort with modern design and accommodating, responsive staff. Reasonable rates. All went smoothly with arrival, swift airport pick up, very friendly and personable driver, swift and efficient check in, nice welcome back given my starwood status, comfortable bed and room, great shades that blocked the lights, which I needed after a 2am arrival. Just what... More 

Helpful?
1 Thank ConstantRoadster
Dan J, General Manager at Aloft Arundel Mills, responded to this review

Thank you so much for your response I am happy to see that you enjoyed your stay and the interaction with our staff. I look forward to seeing you again. Dan Jasinski General Manager More 

Washington DC, District of Columbia
Level Contributor
51 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed December 14, 2015 via mobile

Nothing spectacular but perfect for what is needed as an airport hotel. Always enjoy the free bottle of water and all the snacks in the lobby to select from. Free shuttle. Good location. Clean and friendly staff. Indoor pool if you have kids or enjoy pools

Helpful?
1 Thank Kathyfm1
Dan J, General Manager at Aloft Arundel Mills, responded to this review

Thank you so much for your response. Your comments concerning the cleanliness of the hotel and the location are most appreciated. I look forward to seeing you again. Thank You, Dan Jasinski General Manager More 

Austin, Texas
Level Contributor
316 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 507 helpful votes
4 of 5 stars Reviewed December 1, 2015

I spent a night here with my wife and 2 kids, I used an aggregator site to get a good price, I was really just looking for something close to the airport as we were flying out of BWI the next morning. I'd never stayed at an Aloft before, I assume the amenities and room layouts are fairly standardized, but... More 

Helpful?
2 Thank Counterweight
Dan J, General Manager at Aloft Arundel Mills, responded to this review

Thank you so much for your response. Your great comments concerning the bar, pool and shuttle service are most appreciated. I look forward to seeing you and your family in the future. Dan Jasinski General Manager More 

Marlton, NJ
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed November 18, 2015

Simplistic hotel that offers clean sleek lines with comfortable beds and plenty of work space. Easy walking distance to many area restaurants and a short car or taxi ride to the Maryland Live Casino and Mall. Staff greeted us right away and were happy to answer questions.

Helpful?
1 Thank pfg88
Dan J, General Manager at Aloft Arundel Mills, responded to this review

Thank you for your response. It was great to hear that you enjoyed the location so close to Marlyand Live Casino. Thank you so much for your kind words to the staff that goes a long way. I look forward to seeing you again in the future. Dan Jasinski General Manager More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed November 13, 2015

I stayed in this hotel for 11 nights. There was one gentleman at night that was great. If it wasn't for him, I would give it a 1 rating. The phone and alarm clock never got fixed, even after I told them 3 or 4 times that they were broken. I was there for business. Our company negotiated breakfast for... More 

Helpful?
1 Thank Charles C
Dan J, General Manager at Aloft Arundel Mills, responded to this review

Dear Charles C, I want to apologize for the experience you encountered during your stay with us. The issues you encountered with your room, breakfast and the shuttle service are very concerning. The hotel strives to provide excellent service throughout your stay and that was not provided for you. Thank you for taking the time to let us know your... More 

Friendswood, Texas
Level Contributor
51 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed November 1, 2015

Good bar, reasonable prices. Breakfasts are to go. One writes the order down on a form, $10 max, for the room with breakfast option, then picks up the breakfast in plastic to-go boxes at the front desk. Failure to turn in your form the night before results being placed at the end of the queue the next morning. On Tuesday... More 

Helpful?
2 Thank Shamaal
Dan J, General Manager at Aloft Arundel Mills, responded to this review

Dear Shamaal, First of all my apologies for the delay in responding to your comments. Thank you for your comments concerning your breakfast experience. The hotel has been working hard to fix those problems you experienced. I am confident on your next stay you will see a drastic improvement. I look forward to seeing you again and please do not... More 

Hollis, New Hampshire
Level Contributor
81 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed October 29, 2015

There's nothing fancy about the hotel. As my boss puts it, "it's a box," but the location is incredibly convenient to everything. It was hard to get the heat/cooling regulated for comfortable sleeping and the blower is very noisy. The staff is very friendly and helpful. They also provide good suggestions for restaurants in the area.

Helpful?
Thank Terri P
Nags Head, North Carolina
Level Contributor
13 reviews
4 of 5 stars Reviewed October 24, 2015 via mobile

Awesome place to stay if you are looking for a clean, comfortable room while on the road. Love that the bar is open late for a nightcap before bed. Love the non-traditional rooms. They are fun to stay in. I usually stay at The a Hotel at Arundel Mills (which is great but super noisy) but this is my new... More 

Helpful?
Thank GothMom73
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