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Aloft Arundel Mills

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Aloft Arundel Mills
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502 Reviews from our TripAdvisor Community

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Showing 501: English reviews
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Reviewed 4 days ago NEWvia mobile

I enjoyed staying at this hotel and the hotel was beautiful. The people were very nice and help with my room key issue. They were great with recommendations and made this business trip less business 👍

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Helpful?
Thank Anthony S
Jessica S, Operations Manager at Aloft Arundel Mills, responded to this review

Thank you for such an awesome review of our hotel! I'm so happy to hear that we were able to make your business trip enjoyable. Please come back and see us the next time you're in Arundel Mills for business.

Richmond, Virginia
Reviewed 6 days ago NEW

We stayed at this hotel just overnight and it was wonderful! Kevin made checking in an amazing process at the booking site fumbled on their end. He went above and beyond and made the stay amazing. The pool was open and empty so we enjoyed that! The hotel is located right across from the mall which made dinner beyond easy!...

Review collected in partnership with this hotel
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Helpful?
Thank kelseyr503
Jessica S, Operations Manager at Aloft Arundel Mills, responded to this review

Thank you for your awesome review of our hotel! I will make sure to let Kevin know his amazing work has not gone unnoticed. We can't wait to see you again the next time you're in the Arundel Mills area.

Lancaster, PA
Reviewed 1 week ago via mobile

I absolutely loved this hotel. It's modern and beautiful. We stayed for a weekend and went to the casino. The location is perfect for the casino or the mall, and tons of restaurants. The room was clean. Some people might say it was "small" but it was plenty for us. I LOVED the bed, and the shower. The whole place...

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Helpful?
Thank Brandy G
Jessica S, Operations Manager at Aloft Arundel Mills, responded to this review

Thank you for such kind words about our hotel. I'm so happy to hear that you enjoyed the modern atmosphere and bar/lounge area. Please come back and see us the next time you're in the area.

Columbus, Ohio
Reviewed 1 week ago

Hotel was exceptionally clean, nice Decour, very friendly staff. We had two rooms which were both very nice. There were six of us and not one left there with a complaint of any kind I would definitely go back again should I ever need to come back to the area.

Review collected in partnership with this hotel
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Helpful?
Thank Melissa B
Jessica S, Operations Manager at Aloft Arundel Mills, responded to this review

Thank you for your awesome review of our hotel! I'm so happy to hear that your party of six all left our hotel happy. Please come back and see us again the next time you're in the Arundel Mills area.

San Juan, Puerto Rico
Reviewed 2 weeks ago

Upon arrival the modern but funky vibe in the lobby does make for a nice first impression. Actually the lobby will have everything you need. A bar, a mini convenience store, lounge area. billiard table, fireplace and tv's. Check in was a quite quick even though the attendant kept insisting and repeating that I booked through expedia like it was...

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Helpful?
Thank Dimas R
Karl L, General Manager at Aloft Arundel Mills, responded to this review

Hello Dimas R, Thank you so very much for taking the time to review our property based on your recent stay with us. I appreciate your candid feedback and will be sure to share your comments with my team in order to aid us in our pursuit of excellence. Again, Thank you for your review and we know you have...

Reviewed 3 weeks ago

Tries hard to be trendy but that translates into a miniature hanging location for clothes and no dresser for your socks, t-shirts, etc. The bed was comfortable which is always the most important thing for me. Price is within government per Diem which is getting hard to find in the Baltimore area.

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Helpful?
Thank markcS8837QP
Jessica S, Operations Manager at Aloft Arundel Mills, responded to this review

Thank you for taking the time to review our hotel online. I'm sorry to hear that our "new twist in travel" did not wow you during your stay. I hope the next time you're in the area we will see you again soon.

stcollege,pa ;us
Reviewed 3 weeks ago

2 visits in 2 weeks, I like the place. I was surprised the 2nd elevator was still outa service but otherwise no problems. Front desk lady let me check in real early and she was real down-to-earth and apologized for having a cold. Decent breakfast. Weight room was too hot but another front desk lady made a call to maintainence...

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Helpful?
1Thank mikeeee8
Jessica S, Operations Manager at Aloft Arundel Mills, responded to this review

Thank you for taking the time to review our hotel online. I'm so happy to hear that you like our hotel. I will be checking with our General Manager about the elevators as I believe a repair is in the process. I hope the next time you're in the area you will come and stay with us again.

Hanover, Maryland
Reviewed January 19, 2017

Stayed last week and my day did start kinda bad but quickly felt better once i arrived. Didn't have the room type i wanted available for early check in. Britney called and asked housekeeping and within minutes we had our room. Every time I saw her she was smiling and laughing. She took the time to explain to me about...

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Helpful?
Thank keraze198
Jessica S, Operations Manager at Aloft Arundel Mills, responded to this review

Thank you for your kind words about our hotel. I'm so happy to hear that we were able to change what started out as a bad day to a better one. I will make sure to pass along you kind words to Britney and the rest of the staff to keep up the great work. Please come back and see...

Norfolk, Virginia, United States
Reviewed January 17, 2017

small overall rooms but comfortable room service and customer service is very good no continental breakfast during our stay overall satisfied but your paying for decor if your looking for a room that has more a family orientation there are other in there radios more family oriented excellent for young couples and business not much seating

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Helpful?
Thank Greg L
Jessica S, Operations Manager at Aloft Arundel Mills, responded to this review

Thank you for your kind words about our hotel. I'm happy to hear that our customer service was was great during your stay. I will make sure to pass this along to our staff so they know to keep up the great work.

San Diego, California
Reviewed January 3, 2017

The first time I stayed here I had a great time. Everyone was great and courteous. I liked it so much, when work brought me back to the area I booked the same hotel. I ended up not checking in and it was too late to cancel so I was charged for the room, which was okay, I just needed...

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Helpful?
Thank cehill82
Jessica S, Operations Manager at Aloft Arundel Mills, responded to this review

Thank you for taking the time to review our hotel online. I'm sorry to hear that the hotel has been unresponsive in getting a receipt for your stay. I will make sure that the General Manager, Karl Lyons, knows to expect your call at 443-577-0077.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The new Aloft Arundel Mills Hotel, located just minutes outside Baltimore and the BWI Airport, is near fantastic shopping at the Arundel Mills Mall, great restaurants and lots of family-friendly fun. ... more   less 

Additional Information about Aloft Arundel Mills

Address: 7520 Teague Rd, Hanover, MD 21076-1200
Location: United States > Maryland > Hanover
Price Range: $95 - $165 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Aloft Arundel Mills 3*
Number of rooms: 142
Reservation Options:
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Also Known As:
Aloft Arundel Mills Hotel Hanover
Aloft Hotel Arundel Mills
Hotel Style:
#2 Green Hotel in Hanover
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Questions & Answers

Here's what travelers have asked, with answers from Aloft Arundel Mills staff and other travelers.
2 questions
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over a year ago

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Questions? Get answers from Aloft Arundel Mills staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Don't stay in the room next to the elevator. You can hear it running up and down all night.”
 of 5 bubbles markcS8837QP, 3 weeks ago | Read review
“Comfortable, clean and more than adequate for just one night.”
 of 5 bubbles SpecialVistas, Dec 30, 2016 | Read review
“Elevators were fast. Call ahead at the front desk and shuttle will be waiting for you.”
 of 5 bubbles bkautz415, Nov 25, 2016 | Read review
“Ask for an odd room. The view is beautiful.”
 of 5 bubbles , Jul 30, 2016 | Read review
“a solid hotel for the business traveler”
 of 5 bubbles MattG8732, Jul 25, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question