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Live! Lofts

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Live! Lofts
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972 Reviews from our TripAdvisor Community

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Showing 967: English reviews
Fredericksburg, Virginia
Reviewed 2 days ago NEW

Had a card for few free nights. The first room we were assigned (602) smelled of cigarette smoke but Simone quickly moved us to a room (626) that was fresh as a daisy. The shuttle service to Live Casino worked well and took 5 minutes or less door to door. They will also shuttle you on request to other nearby...

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Helpful?
Thank 4828tracy
Reviewed 2 weeks ago

Hello, my name is Blaine Wajdowicz. I am one of the customers from Spirit Airlines who was dumped off at the Live! Lofts on Sunday, 1/22. If you have not heard the story from any of the other stranded passengers yet, our flight to Chicago was canceled with no rebooking availability until the next day. Spirit stated they had reserved...

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Helpful?
1Thank Blaine W
Ken L, General Manager at Live! Lofts, responded to this review

Hello Mrs. Wajdowicz, Thank you so much for taking the time to share your experience. I will be sure to share this with Sherri, Kevin & Ish. We hope next time you are back in the Baltimore area we have the opportunity to host you and your family. All the best, Ken

Owings Mills
Reviewed 3 weeks ago via mobile

The rooms are very nice but the staff, not so much. The multiple times I have stayed there, housekeeping banged on my door (even with the do not disturb sign hanging) twice a day. When I yelled no housekeeping they still opened the door! They got a very nice view the second time they walked in! Another incident happened when...

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Helpful?
Thank 424cindyo
Ken L, General Manager at Live! Lofts, responded to this review

Hello, Thank you for taking the time to let us know about your experience at Live! Lofts. I am glad our Front Desk Manager was able to exhibit great customer service but am sorry we fell short in other areas and did not follow up accordingly. Please feel free to reach out to me directly if you wish to discuss...

Pennsylvania
Reviewed 3 weeks ago

The lobby and grill area are renovated and very nice. Check in was easy (around 3 pm); however, the clerk wasn't overly friendly. We stayed in Dec (4th floor) and Jan (3rd floor) in rooms that were still Hilton Garden Inn decor. They were fairly clean but some stains on the carpet and scuffs and scrapes on the furniture. They...

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Helpful?
1Thank PandGinPA
Ken L, General Manager at Live! Lofts, responded to this review

Hello, Thank you for taking the time to review our hotel. The property is about to undergo a $3 million renovation, transforming it into a chic, first-class boutique hotel sporting a new look, new style and new brand. We hope you come back and stay with us again and experience these changes. All the best.

Fredericksburg
Reviewed 3 weeks ago

Although my room was complimentary of Maryland Live Casino, there $150 authorization (hold) for incidentals is unacceptable. I can go to a resort/spa/casino in Pennsylvania and get 3 complimentary rooms, I get valet and bell hop service, no resort fees, and only a $50 authorization for incidentals. This is an all inclusive resort casino. At Live Lofts, you get a...

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Helpful?
Thank Jacqueline B
Paupack, Pennsylvania
Reviewed 4 weeks ago via mobile

I recently stayed at this hotel for the first time. Upon entering, the lobby was clean, warm and inviting (fireplace in lobby), and the staff at the desk was professional and helpful. The gentleman behind the desk answered all my questions as he checked me in. The room was clean. No issues at all. At breakfast, the server was friendly,...

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Helpful?
Thank David Y
Ken L, General Manager at Live! Lofts, responded to this review

Hello, Thank you for such great feedback, its great to hear everyone of the staff was attentive and professional. I will be sure to share with the team. I hope you decide to join us again soon when back in the area. All the best.

Baltimore
Reviewed 5 weeks ago via mobile

I decided to stay at this location for a 4 day weekend. I enjoyed my stay in a suite. I used the shuttle, the bar, the grill for dinner and got use of the pool. The shuttle was running every 15 minutes and I had no issues getting to the Casino and getting back to the Hotel when I was...

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Helpful?
Thank Sheeztrouble
Ken L, General Manager at Live! Lofts, responded to this review

Hello, Glad to hear about your enjoyable stay here at Live! Lofts. Thank you for taking the time to give us such great feedback. We hope to have you back with us again for your "staycation" in the near future. All the best.

Richmond, VA
Reviewed January 16, 2017

This hotel is not far from the "Live" casino and the Anne Arundel mills mall. The hotel staff are very friendly and for those who go to the casino, they run a free shuttle back and forth every 30 minutes. They have a breakfast bar and happy hour. Not very fancy, but clean and convenient.

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Helpful?
Thank altonite
Reno, Nevada
Reviewed January 7, 2017 via mobile

Nice location convenient to the airport. Just changed flags to associate with Maryland Live! Casino Restaurant serves a variety of food. Indoor pool with hot tub is conveniently located. Still updating staff and amenities

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Helpful?
Thank Ilogjr
Pine Hill, New Jersey
Reviewed January 5, 2017

First walking in, the lobby was very pretty with a gas fireplace which made it feel so inviting. The furnishings, art work and lighting were all very nice. Hotel staff was nice and informative, explaining all the amenities available. The bed, oh so comfortable and clean! Good shower pressure, which I love. Breakfast was good with omelets made to order...

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Helpful?
Thank Sharon A
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Business Center with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Breakfast Available
Official Description (provided by the hotel)
Live it up at Live! Lofts. One of the premier hotel locales in the BWI (Baltimore, Washington) Corridor located in Hanover, Maryland. Just minutes from Live! Casino, this 250-room hotel, which includes 100 suites, indulges you with free wi-fi, a heated pool and jet spa, laundry and dry cleaning service, and so much more. Get revved up at the fully-equipped fitness center, then after a day of gaming, shopping or business meetings, linger over custom cocktails in The Lounge. Let the chefs at The Grill whip up breakfast or dinner or enjoy room service in your room or suite. The complimentary services offered at the Business Center let you take care of business around-the-clock. If you drive, you’ll appreciate the free parking or take advantage of the no-cost shuttle with service to and from Live! Casino, Arundel Mills Mall, the BWI Airport and Amtrak. ... more   less 

Additional Information about Live! Lofts

Address: 7491A New Ridge Rd, Hanover, MD 21076-3159 (Formerly Hilton Garden Inn / Homewood Suites)
Location: United States > Maryland > Hanover
Price Range: $99 - $153 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Live! Lofts 3*
Number of rooms: 250
Reservation Options:
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Also Known As:
Hilton Garden Inn Baltimore/Arundel Mills Hotel Hanover
Hilton Garden Inn Hanover
Hotel Style:
#3 Romantic Hotel in Hanover
#7 Business Hotel in Hanover
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Questions & Answers

Here's what travelers have asked, with answers from Live! Lofts staff and other travelers.
10 questions
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See all questions (10)

Questions? Get answers from Live! Lofts staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We asked for a room away from the elevator and the backside of the hotel was quiet”
 of 5 bubbles altonite, Jan 16, 2017 | Read review
“I've only stayed once on the 8th floor in a middle room and it was just fine.”
 of 5 bubbles 294traceyl, Dec 28, 2016 | Read review
“I was on one of the higher Red level floors and the room was quiet and a good size. Other side may be better..maybe not. YMMV.”
 of 5 bubbles C4005DBwilliamf, Nov 9, 2016 | Read review
“Ask about dies wifi work!”
 of 5 bubbles , Nov 7, 2016 | Read review
“Rooms are large and the kitchen is well stoced with utilities...great atmosphere for families”
 of 5 bubbles j0ceylinej, Oct 31, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question