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Hilton Garden Inn Baltimore/Arundel Mills

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Hilton Garden Inn Baltimore\/Arundel Mills
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477 Reviews from our TripAdvisor Community

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Showing 475: English reviews
Troy, Virginia
Level Contributor
11 reviews
4 hotel reviews
5 of 5 stars Reviewed yesterday NEW

great place to stay--clean rooms-great food in the restaurant--waiter was excellent--check in/check out went very smooth--fire alarm works great (someone decided to take a smoke in the hallway)-even this process was great--got back in room very fast-pool looked nice even thought I did not have time to swim--great breakfast buffet with made to order omletts---the name has been changed to... More 

Helpful?
Thank Jeff F
Berlin, Maryland
1 review
1 of 5 stars Reviewed 1 week ago

Card got charged three times for a one night stay. Glad I checked my charges and capital one calling saying it was odd I was charged $140 times 3 on the same day. Very shady. Called hotel with credit card company in a three way call and Hilton insisted card was only charged once even though capital one verified card... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank gavinm818
Hilton, United States
Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed 1 week ago

I found out after the fact that this Hilton Garden has been sold and is in process of changing hands to a local casino so I have to believe this is why the room condition was shoddy and unkempt. Sleep number bed broken basically deflated. Carpets were a stained mess and the room had an order.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Diane S
Denver, Colorado
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a nice enough hotel, but I pay the same price as the Homewood in the same building, but I don't get breakfast and dinner included in the price. There's also not a kitchen. The gym is adequate. This location is prime. You're a mile from the BWI car rental facility and your a mile from Arundel Mills shopping... More 

Helpful?
Thank ripcordzz
Burlington, United States
1 review
3 of 5 stars Reviewed 1 week ago

Rooms clean, front desk friendly. Service EXTREMELY slow in the dining room for breakfast. The location is being sold so I don't know if this had anything to do with the lackadaisical service. Seemed like maybe a F and B manager was trying to help but really didn't do much.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Christopher K
1 review
5 of 5 stars Reviewed 2 weeks ago

Very nice hotel, great staff, convenient to shopping, airport and major roadways. Quiet. Front desk staff were exceptional. They inquired about how you were, could they help with anything, great with directions, prompt, and courteous.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Robert R
New York City, New York
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Despite being recommended another hotel by our friends we decided to stay at this traditional style Hilton Hotel and even though someone gave it a questionable review in regards to the bed, we found no issues with the bed, room or service. It was a wonderful respite from our daily NYC lives

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Keshac1022
West Mifflin, Pennsylvania
1 review
5 of 5 stars Reviewed 3 weeks ago

Front office very helpful..staff to the casino very helpful love van ride. The pool was very clean Jacuzzi was comfortable.. Also slept very well in the bed very very comfortable . Bartender at the lobby bar kept us laughing he's a keeper

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank hollyr470
texas
Level Contributor
63 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We booked two rooms for our party and when we arrived the rooms were not ready so the manager provided complimentary drinks while we waited in their very welcoming and well appointed lobby area. Then one of the rooms booked as handicap accessible was unsatisfactory. The desk staff/manager showed several different rooms and when none of them met all the... More 

Helpful?
Thank LJtravelertexas
Austin, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

We checked in and, although a little dated, the hotel seemed quite suitable for the cost and the staff was friendly and helpful. But when the elevator door opened on our floor, we caught our first whiff of what reminded us of the time a rat died in our wall at home. We had hoped that once in the room... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Ronny C
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
The brand new Hilton Garden Inn Baltimore/Arundel Mills. ... more   less 

Additional Information about Hilton Garden Inn Baltimore/Arundel Mills

Address: 7491A New Ridge Rd, Hanover, MD 21076-3159
Location: United States > Maryland > Hanover
Price Range: $113 - $245 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Baltimore/Arundel Mills 3*
Number of rooms: 151
Reservation Options:
TripAdvisor is proud to partner with Hotwire, Hilton Hotels, Booking.com, Expedia, Travelocity, Hotels.com and Priceline so you can book your Hilton Garden Inn Baltimore/Arundel Mills reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Baltimore/Arundel Mills Hotel Hanover
Hilton Garden Inn Hanover
Hotel Style:
#4 Romantic Hotel in Hanover
#8 Business Hotel in Hanover
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