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I am a devout Marriott customer, normally prefer the Residence Inn when I can get it, but this TownePlace is a great option. It is a higher quality than the others I have stayed in and they do their best to punch above their weight....More
Thank Michael D
Response from Doug354, General Manager at TownePlace Suites Arundel Mills BWI AirportResponded November 19, 2014
Dear Michael D:
Thank you for taking the time to write a review about our hotel. We are happy that you enjoyed your stay and the convenience of the location. We pride ourselves on delivering a memorable hotel experience and we are happy that we...More
Stayed at the hotel for one night to fly out of BWI early in the morning. The hotel was nice and clean. The staff was very attentive and tried to accommodate to their guests. One draw back, limited/poor business computer. The hotel only has one...More
Response from Doug354, Manager at TownePlace Suites Arundel Mills BWI AirportResponded September 11, 2014
Thank you for choosing TownePlace Suites we appreciate your business. Thank you for taking the time to write a review, so sorry to hear about the business center computer we will call our vendor to see what improvements can be made.
The room was dirty, the receptionist was uptight; the bed had potatoes chip inside the sheets; the bathtub was dirty and the bed was very uncomfortable.
Also, the elevator was not working or they had a moving company holding the elevator on the 5th floor......More
3 Thank Jasperjr63
Response from Doug354, General Manager at TownePlace Suites Arundel Mills BWI AirportResponded August 30, 2014
Thank you for taking the time to share your experience with the TownePlace Suites Arundel Mills BWI Airport.
I apologize that your recent stay was not a positive experience and appreciate your feedback. We have taken corrective steps to avoid such problems in...More
My family decided to go to the Baltimore-Washington, MD area for the 4th of July to visit the area in preparation for some future business meetings. This hotel is very nice and well located. It was understaff for this weekend when there were a lot...More
Thank Jaime N
Response from Doug354, General Manager at TownePlace Suites Arundel Mills BWI AirportResponded August 13, 2014
Thanks for taking the time to write a review about our hotel. We are happy that you enjoyed the hotel and area but sorry about our service. We did have a large group in house that weekend thanks for letting us know that our...More
I would not recommend this hotel. On checking in, the receptionist 'could have cared less'. She could not answer our questions about nearby activities. Our two bedroom suite was very small and upon entering, smelled of damp mold. Even my 10 yr old grandson remarked...More
1 Thank Angie F
Response from Doug354, General Manager at TownePlace Suites Arundel Mills BWI AirportResponded August 6, 2014
Thank you Angie F for taking the time to share your experience with Towneplace Suites Arundel Mills.
Please accept our sincere apologies for the inconveniences you experienced. I have addressed your concerns with my front desk and provided additional customer service training so that this...More
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Free High Speed Internet ( WiFi )
Fitness Center with Gym / Workout Room
Business Center with Internet Access
Shuttle Bus Service
Things to do
Fitness Center with Gym / Workout Room
$123 - $200 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Towneplace Suites Arundel Mills Bwi Airport Hotel Hanover