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TownePlace Suites Arundel Mills BWI Airport

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125 Reviews from our TripAdvisor Community

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Showing 124: English reviews
Evans, Georgia
Level Contributor
155 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
2 of 5 stars Reviewed yesterday NEW

I used to consider this hotel one of those jewels you get that you don't expect. While it is not on the scale of the Residence Inn, it's posher neighbor, it was always clean, the staff friendly and capable, and ideally located near my conferences. However, the last couple of times I've been there I've had issues. This past time,... More 

Helpful?
Thank Michael D
Ocean City, Maryland
Level Contributor
6 reviews
3 hotel reviews
2 of 5 stars Reviewed 1 week ago

Good adverting and a reputable name are often a draw. Upon arrival I discovered I had not been booked in a Bedroom suite with a full stove but a Studio with only a stove top. The front desk manager only lukewarm nice had the ability to change my room. She did comply but I felt as if I had to... More 

Helpful?
Thank Rashana
Doug354, Manager at TownePlace Suites Arundel Mills BWI Airport, responded to this review

Dear Rashana, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the TownePlace Suites Arundel Mills BWI Airport. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the... More 

Durham, North Carolina
Level Contributor
52 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I enjoyed staying here. The hotel was very close to the mall and casino.My room was clean and the breakfast was the typical hotel hot and cold buffet style breakfast. The outside sitting area has a very nice grill and area to prep you food. The front staff was very helpful and I would definitely stay here again.

Helpful?
Thank mstonya
Doug354, Manager at TownePlace Suites Arundel Mills BWI Airport, responded to this review

Hello Mstonya: Thank you for your feedback on your recent stay with us. We are delighted to read that you enjoyed your stay, and our amentities. We hope to see you on your next vist to Arundel Mills. Management More 

Washington, DC
Level Contributor
22 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here in order to attend a concert at Maryland Live! Casino. While there is a free shuttle to/from the casino, we decided to drive ourselves. It is less that one mile away. We were given a two bedroom suite. Everything is very clean, the beds are comfortable and the Front Desk personnel were friendly and helpful. Breakfast (included... More 

Helpful?
Thank No_Camping
Doug354, Manager at TownePlace Suites Arundel Mills BWI Airport, responded to this review

Thank you for taking the time to write a review on our hotel. We are happy that you enjoyed your stay and had a great time at the Casino. Thank you for staying with us and please come back next time you come to Arundel Mills. More 

Paraparaumu, New Zealand
Level Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed June 16, 2016

If you like shopping or casinos this is the place to stay. The Arundel Mills Shopping Center is across the road and you can spend all day in that place. In addition to shops the mall also has a cinema and there is a Medieval Times there. The Casino is straight out the back of the mall so there are... More 

Helpful?
Thank JMBparaparaumu
Doug354, Manager at TownePlace Suites Arundel Mills BWI Airport, responded to this review

Dear JMBparaparaumu: Thank you for sharing your experience at the TownePlace Suites Arundel Mills. We take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for... More 

Richmond, Virginia
1 review
3 of 5 stars Reviewed June 2, 2016

Clean hotel, quick check-in, but wouldn't feels like turndown time is all day. Hotel good for senior citizens & book readers. If you would like to enjoy your hotel room during the morning,day & evening with a small radio in the room, then I wouldn't recommend this hotel.

Helpful?
Thank frobin1975
Doug354, Manager at TownePlace Suites Arundel Mills BWI Airport, responded to this review

Thank you so much for taking the time to write a review. We are happy that the check in process was quick and you found the hotel clean. Although the hotel may be quite there are plenty of amenities in the area to keep our guest busy. We hope you will stay with us again in the future. More 

Sarasota, Florida
Level Contributor
87 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
3 of 5 stars Reviewed June 1, 2016

Hotel is located a short walk away from the Arundel Mills mall and Live Casino. It appeared to have been recently renovated as the Microwave, fridge were almost new. No issues at all with the hot water or the pressure for the shower. Breakfast was typical to other hotels in this category.

Helpful?
1 Thank John S
Doug354, General Manager at TownePlace Suites Arundel Mills BWI Airport, responded to this review

Thank you for taking the time to write a review. Our hotel renovation was completed in March of this year, we are glad that you liked it. Thank you for choosing TownePlace Suites and please stay with us next time you are in the area. More 

columbus
Level Contributor
57 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed April 17, 2016

stayed for 6 nights. took the shuttle from the airport to the hotel. satisfactory service. room was small for a "suite". we had a mini kitchen with frig, stove, microwave, sink, dishwasher and cabinets. this was very hand for a 6 day stay and was fully stocked for our needs. bedroom was smallish, but had plenty of storage and seating.... More 

Helpful?
1 Thank drs1041
Doug354, General Manager at TownePlace Suites Arundel Mills BWI Airport, responded to this review

Dear Valued Guest: Thank you for sharing your experience at the TownePlace Suites Arundel Mills. We take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you... More 

Westchester, New York
Level Contributor
68 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 stars Reviewed April 8, 2016

We love all the Marriott Properties and Town Place Suites is one of our favorite hotels. Check in is at 4:00 but we arrived around 2:30. We were checked in right away with a upgrade to a 2 bedroom suite. Nice. Right off the parkway, great location and very close to the Casino. Plenty of shopping and restaurants in the... More 

Helpful?
1 Thank stella39
Doug354, General Manager at TownePlace Suites Arundel Mills BWI Airport, responded to this review

Dear Valued Guest: Thank you for sharing your experience with the TownePlace Suites Arundel Mills. With a mission to provide superior customer service, we take great pride in serving your needs we are elated to hear that you had a great stay. As a valued customer, your feedback is integral to our ability to continue to improve our service. Thank... More 

Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed February 21, 2016 via mobile

TownePlace Suites is next to the Arundel Mills Mall and Maryland Live Casino along with many restaurants, shopping, BWI, Medieval Times, and a slew of other entertainment choices. I used the mobile check-in which was smooth and easy. My room was ready when I showed up at 3PM. I had a king room with a kitchenette. When I opened the... More 

Helpful?
2 Thank Calizio
Doug354, General Manager at TownePlace Suites Arundel Mills BWI Airport, responded to this review

Dear Valued Guest: Thank you for taking the time to share your recent experience at the TownePlace Suites Arundel Mill BWI. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we met your expectations. As a valued guest, your feedback will be shared with our team to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff

Additional Information about TownePlace Suites Arundel Mills BWI Airport

Address: 7021 Arundel Mills Cir, Hanover, MD 21076-1387
Location: United States > Maryland > Hanover
Price Range: $122 - $222 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Arundel Mills BWI Airport 2.5*
Number of rooms: 109
Reservation Options:
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Also Known As:
Towneplace Suites Arundel Mills Bwi Airport Hotel Hanover
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