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TownePlace Suites Arundel Mills BWI Airport

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TownePlace Suites Arundel Mills BWI Airport
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135 Reviews from our TripAdvisor Community

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Showing 133: English reviews
Riviera Beach, Florida
Reviewed 1 week ago via mobile

Loved room layout. Spacious and comfortable. Hotel offered everything we needed and is convenient to everything. Front desk staff was very friendly and accommodating. Breakfast decent. Would've given 5 stars if it wasn't for a few issues in the bathroom. One of my folded towels had fresh lipstick on it and the shower curtain had mold or mildew on it....

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Helpful?
Thank danchanma
KarenI-GM, Manager at TownePlace Suites Arundel Mills BWI Airport, responded to this review

Hello, Thank you so very much for taking the time to tell us of you experience with us! I truly appreciate all the feedback. I will make sure to pass the kind words on to the staff. I will address all other issues to improve our performance for your next visit. Once again, thank you for the review. Thanks, Karen...

Pennsylvania
Reviewed 1 week ago

Hotel is located at the edge of the Arundel Mills Mall just off route 100. Nice modern hotel and a good size room. We had a room at the back which was adjacent to the road so it was a bit noisy. I'm not sure what was going on in the hotel but several of the doors around us were...

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Helpful?
Thank WeeLuv2Travel2
Rod1115, Manager at TownePlace Suites Arundel Mills BWI Airport, responded to this review

Dear WeeLuv2Travel2, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the TownePlace Suites Arundel Mills BWI Airport. Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am disappointed to learn that we fell short of your expectations. I...

Auburn, Maine
Reviewed October 28, 2016

Let's face it, after a day of sightseeing and/or business you want to come back to a room that's clean and quiet. This hotel delivered on both points. In fact this was one of the quietest stays we've ever had. This is surprising because the hotel is across the street from a mall and a casino. We booked a two...

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Helpful?
Thank Dennis L
Rod1115, Manager at TownePlace Suites Arundel Mills BWI Airport, responded to this review

Thank you for taking the time to write a great review on our hotel. We are happy that you enjoyed your stay and the area. Please come back to see us next time you are in Hanover.

Mexico City, Mexico
Reviewed October 21, 2016

Although i stay here for just couple days i was welcomed by the staff at the front desk and other staff around, the area is very nice, just a few steps from the mall ( if you like shopping this is a great location to movies, shopping and some good restaurants ) the hotel itself is really nice, clean and...

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Helpful?
Thank RicardoU
Doug354, Manager at TownePlace Suites Arundel Mills BWI Airport, responded to this review

Thank you for taking the time to review our hotel. We are happy that you liked the area and our hotel. Please come back to see us next time you are in the area.

Hartford, Connecticut, United States
Reviewed October 17, 2016

As soon as we walked in to check in, we met Leandra at the front desk. She was so pleasant and friendly it was like coming home. Leandra was very helpful with information on what to do and where to go. We felt so welcome at the Hotel, we will be coming back.

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Helpful?
1Thank Margaret G
Doug354, General Manager at TownePlace Suites Arundel Mills BWI Airport, responded to this review

Thank you for taking the time to write a review. We are glad you enjoyed the hotel and your time in Hanover. Thank you for letting me know about Leandra that is good news. Thank you for choosing TownePlace Suites Arundel Mills and we will see you next time..

Port Harcourt, Nigeria
Reviewed September 9, 2016

I have been trying to put into words what I really enjoyed most about this place... First, it was simply comfortable for me and my family of 5 (we took the 2-bedroom suites in 225); the view from our windows were nice; lots of greenry about; welcoming staff (the males at the reception need a bit more training that the...

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Helpful?
Thank Michael A
Doug354, General Manager at TownePlace Suites Arundel Mills BWI Airport, responded to this review

Thank you for taking the time to write a great review on our hotel. We are happy that you enjoyed your stay and the area. Please come back to see us next time you are in Hanover.

Arkansas
Reviewed September 7, 2016

This hotel is nice, clean, comfortable, most of the staff is quite friendly, especially the front desk folks. The breakfast is a bit better than expected but not wonderful. The big problem we had with this hotel was, it advertises itself as a non-smoking hotel. I can't tell you how often we smelled cigarette smoke in our room. Our daughter...

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Helpful?
Thank besnini
Doug354, General Manager at TownePlace Suites Arundel Mills BWI Airport, responded to this review

Besnini, Thank you for taking the time to write this review. Although our hotel is non smoking some guest do not comply with the no smoking policy, we do contact the guest to let them know this is a non smoking hotel and also let them know that we will be adding an additional charge to there room bill for...

Delaware
Reviewed August 18, 2016

We really enjoyed our stay at this hotel. Check in was fast and friendly. Our room was on the small side but had everything a person could want for a long stay. There was a complete kitchen with dishes etc. , very similar but not as big as the kitchens in the Residence inns. It was close to shopping and...

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Helpful?
Thank dude369
Doug354, Manager at TownePlace Suites Arundel Mills BWI Airport, responded to this review

Thank you for taking the time to write a review, we are so happy to see that you enjoyed your stay. Please visit again next time you are in the area and thank you for choosing TownePlace Suites by Marriott.

DC Area
Reviewed August 3, 2016

Hello and welcome to my review. I live less than 10 miles from this property and stayed here on a few hours notice while my home had an emergency renovation done. The reservations were made over the phone and were quite easy to do. We chose this hotel because it was close to home and offered what we needed. The...

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Helpful?
Thank Bomb_Dawg
Doug354, Manager at TownePlace Suites Arundel Mills BWI Airport, responded to this review

Dear Bomb_Dawg, Thank you for taking the time to offer your feedback in regards to your recent stay at the TownePlace Suites Arundel Mills BWI Airport. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the inconveniences you...

Evans, Georgia
Reviewed July 29, 2016

I used to consider this hotel one of those jewels you get that you don't expect. While it is not on the scale of the Residence Inn, it's posher neighbor, it was always clean, the staff friendly and capable, and ideally located near my conferences. However, the last couple of times I've been there I've had issues. This past time,...

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Helpful?
Thank Michael D
Doug354, Manager at TownePlace Suites Arundel Mills BWI Airport, responded to this review

Dear Michael D, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the TownePlace Suites Arundel Mills BWI Airport. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for...

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff

Additional Information about TownePlace Suites Arundel Mills BWI Airport

Address: 7021 Arundel Mills Cir, Hanover, MD 21076-1387
Location: United States > Maryland > Hanover
Price Range: $95 - $201 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Arundel Mills BWI Airport 2.5*
Number of rooms: 109
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Also Known As:
Towneplace Suites Arundel Mills Bwi Airport Hotel Hanover
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Questions & Answers

Here's what travelers have asked, with answers from TownePlace Suites Arundel Mills BWI Airport staff and other travelers.
3 questions
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Hope Mills, North Carolina
over a year ago
DC
1 month ago

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Questions? Get answers from TownePlace Suites Arundel Mills BWI Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“If you want to avoid highway noise ask for a room at the front/mall side of the hotel.”
 of 5 bubbles WeeLuv2Travel2, 1 week ago | Read review
“Higher rooms and facing the mall are quieter.”
 of 5 bubbles RicardoU, Oct 21, 2016 | Read review
“The two room suite was great”
 of 5 bubbles 13margaretg, Oct 17, 2016 | Read review
“Try the do-it-yourself waffles at breakfast. My daughters loved it and would wake up just to get one.”
 of 5 bubbles michaela40, Sep 9, 2016 | Read review
“Always ask for a corner room if you can get them.”
 of 5 bubbles 721MichaelD, Jul 29, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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