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TownePlace Suites Arundel Mills BWI Airport

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129 Reviews from our TripAdvisor Community

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Showing 128: English reviews
Port Harcourt, Nigeria
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have been trying to put into words what I really enjoyed most about this place... First, it was simply comfortable for me and my family of 5 (we took the 2-bedroom suites in 225); the view from our windows were nice; lots of greenry about; welcoming staff (the males at the reception need a bit more training that the... More 

Helpful?
Thank Michael A
Doug354, General Manager at TownePlace Suites Arundel Mills BWI Airport, responded to this review

Thank you for taking the time to write a great review on our hotel. We are happy that you enjoyed your stay and the area. Please come back to see us next time you are in Hanover. More 

Arkansas
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is nice, clean, comfortable, most of the staff is quite friendly, especially the front desk folks. The breakfast is a bit better than expected but not wonderful. The big problem we had with this hotel was, it advertises itself as a non-smoking hotel. I can't tell you how often we smelled cigarette smoke in our room. Our daughter... More 

Helpful?
Thank besnini
Doug354, General Manager at TownePlace Suites Arundel Mills BWI Airport, responded to this review

Besnini, Thank you for taking the time to write this review. Although our hotel is non smoking some guest do not comply with the no smoking policy, we do contact the guest to let them know this is a non smoking hotel and also let them know that we will be adding an additional charge to there room bill for... More 

Delaware
Level Contributor
71 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed August 18, 2016

We really enjoyed our stay at this hotel. Check in was fast and friendly. Our room was on the small side but had everything a person could want for a long stay. There was a complete kitchen with dishes etc. , very similar but not as big as the kitchens in the Residence inns. It was close to shopping and... More 

Helpful?
Thank dude369
Doug354, Manager at TownePlace Suites Arundel Mills BWI Airport, responded to this review

Thank you for taking the time to write a review, we are so happy to see that you enjoyed your stay. Please visit again next time you are in the area and thank you for choosing TownePlace Suites by Marriott. More 

DC Area
Level Contributor
26 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed August 3, 2016

Hello and welcome to my review. I live less than 10 miles from this property and stayed here on a few hours notice while my home had an emergency renovation done. The reservations were made over the phone and were quite easy to do. We chose this hotel because it was close to home and offered what we needed. The... More 

Helpful?
Thank Bomb_Dawg
Doug354, Manager at TownePlace Suites Arundel Mills BWI Airport, responded to this review

Dear Bomb_Dawg, Thank you for taking the time to offer your feedback in regards to your recent stay at the TownePlace Suites Arundel Mills BWI Airport. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the inconveniences you... More 

Evans, Georgia
Level Contributor
155 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
2 of 5 stars Reviewed July 29, 2016

I used to consider this hotel one of those jewels you get that you don't expect. While it is not on the scale of the Residence Inn, it's posher neighbor, it was always clean, the staff friendly and capable, and ideally located near my conferences. However, the last couple of times I've been there I've had issues. This past time,... More 

Helpful?
Thank Michael D
Doug354, Manager at TownePlace Suites Arundel Mills BWI Airport, responded to this review

Dear Michael D, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the TownePlace Suites Arundel Mills BWI Airport. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for... More 

Ocean City, Maryland
Level Contributor
6 reviews
3 hotel reviews
2 of 5 stars Reviewed July 21, 2016

Good adverting and a reputable name are often a draw. Upon arrival I discovered I had not been booked in a Bedroom suite with a full stove but a Studio with only a stove top. The front desk manager only lukewarm nice had the ability to change my room. She did comply but I felt as if I had to... More 

Helpful?
Thank Rashana
Doug354, Manager at TownePlace Suites Arundel Mills BWI Airport, responded to this review

Dear Rashana, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the TownePlace Suites Arundel Mills BWI Airport. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the... More 

Durham, North Carolina
Level Contributor
61 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed July 6, 2016

I enjoyed staying here. The hotel was very close to the mall and casino.My room was clean and the breakfast was the typical hotel hot and cold buffet style breakfast. The outside sitting area has a very nice grill and area to prep you food. The front staff was very helpful and I would definitely stay here again.

Helpful?
Thank mstonya
Doug354, Manager at TownePlace Suites Arundel Mills BWI Airport, responded to this review

Hello Mstonya: Thank you for your feedback on your recent stay with us. We are delighted to read that you enjoyed your stay, and our amentities. We hope to see you on your next vist to Arundel Mills. Management More 

Washington, DC
Level Contributor
22 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed July 2, 2016

We stayed here in order to attend a concert at Maryland Live! Casino. While there is a free shuttle to/from the casino, we decided to drive ourselves. It is less that one mile away. We were given a two bedroom suite. Everything is very clean, the beds are comfortable and the Front Desk personnel were friendly and helpful. Breakfast (included... More 

Helpful?
Thank No_Camping
Doug354, Manager at TownePlace Suites Arundel Mills BWI Airport, responded to this review

Thank you for taking the time to write a review on our hotel. We are happy that you enjoyed your stay and had a great time at the Casino. Thank you for staying with us and please come back next time you come to Arundel Mills. More 

Paraparaumu, New Zealand
Level Contributor
37 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed June 16, 2016

If you like shopping or casinos this is the place to stay. The Arundel Mills Shopping Center is across the road and you can spend all day in that place. In addition to shops the mall also has a cinema and there is a Medieval Times there. The Casino is straight out the back of the mall so there are... More 

Helpful?
Thank JMBparaparaumu
Doug354, Manager at TownePlace Suites Arundel Mills BWI Airport, responded to this review

Dear JMBparaparaumu: Thank you for sharing your experience at the TownePlace Suites Arundel Mills. We take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for... More 

Richmond, Virginia
1 review
3 of 5 stars Reviewed June 2, 2016

Clean hotel, quick check-in, but wouldn't feels like turndown time is all day. Hotel good for senior citizens & book readers. If you would like to enjoy your hotel room during the morning,day & evening with a small radio in the room, then I wouldn't recommend this hotel.

Helpful?
Thank frobin1975
Doug354, Manager at TownePlace Suites Arundel Mills BWI Airport, responded to this review

Thank you so much for taking the time to write a review. We are happy that the check in process was quick and you found the hotel clean. Although the hotel may be quite there are plenty of amenities in the area to keep our guest busy. We hope you will stay with us again in the future. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff

Additional Information about TownePlace Suites Arundel Mills BWI Airport

Address: 7021 Arundel Mills Cir, Hanover, MD 21076-1387
Location: United States > Maryland > Hanover
Price Range: $110 - $223 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Arundel Mills BWI Airport 2.5*
Number of rooms: 109
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Also Known As:
Towneplace Suites Arundel Mills Bwi Airport Hotel Hanover
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