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Comfort Suites

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183 Reviews from our TripAdvisor Community

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Showing 181: English reviews
Aventura, Florida
Reviewed 2 weeks ago

This is one of the best Choice facilities we have stayed at. It is too bad it is a bit off of our usual migration north to south. The room was very comfortable and clean. The breakfast was better than the usual. Internet log in was basically instantaneous, the fastest of anywhere we have stayed. That earns bonus points. I...

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Helpful?
Thank dardimond
ComfortSuitesTeam1, General Manager at Comfort Suites, responded to this review

Thank you so much for posting your review of the Comfort Suites. We are delighted that you enjoyed your stay with us. It is very encouraging to hear such positive comments. We are working hard to improve the quality of the services we provide, and your feedback shows us we are moving in the right direction. Thank you again for...

Natick, MA
Reviewed 3 weeks ago

I was very impressed. Great value. Rooms for pets are on the lower level so I wasn't expecting much but was quite impressed. Room was very clean and newly remodeled. Gentleman at front desk helpful and very professional. Room fee was $66.

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Helpful?
Thank momskier
Reviewed 4 weeks ago via mobile

I stayed in Comfort Suites in Michigan and I've always found them to be very nice. First impressions are everything and of course you don't expect Perfection but you certainly don't expect unclean rooms. Getting inside of the room I discovered that the sheets were not changed because you can tell the way the bed was made plus money was...

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Helpful?
Thank Angel S
Reviewed November 27, 2016 via mobile

Stayed there. Staff was friendly. Room was clean and quiet. Had to work in town and checked in early morning. Staff was courteous and helpful. My room was close to the ice machine and the pool. The breakfast offered smelled and looked appetizing. I definitely will return there! AAS

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Helpful?
Thank Aleidra S
ComfortSuitesTeam1, General Manager at Comfort Suites, responded to this review

Thank you for your recent review of the Comfort Suites. We are delighted to hear that the staff was friendly, the room clean, and most of all that you will be staying with us again. There's no better endorsement than that! Thank you also for taking the time to share your experience with the rest of the tripadvisor world. We...

Cedartown
Reviewed November 25, 2016 via mobile

Came to Hagerstown to visit family. We chose comfort inn and were not real sure what to expect. We got here, was able to check in a little early which was nice after an 11 hour drive. The first thing we saw was the lobby and it is beautiful. You could tell this hotel was very clean. Got up the...

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Helpful?
Thank Amy M
ComfortSuitesTeam1, General Manager at Comfort Suites, responded to this review

We are so happy that you chose to stay with us, and that we exceeded your expectations! We are working very hard to improve the quality of the services we provide, and it is great to hear that we are heading in the right direction. Thank you for taking the time to share your review on-line. We value your business...

Ottawa, Canada
Reviewed November 21, 2016

Got here after 11 hours on the road from up the Ottawa Valley in Ontario Canada. This was our third time at this location. When I tried to check in, I was told they had no record of a reservation for us. The desk clerk, Stephanie, then started digging into things and spent an hour and a half tracking down...

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Helpful?
Thank The-Sandman2
ComfortSuitesTeam1, General Manager at Comfort Suites, responded to this review

Thank you for your recent review of the Comfort Suites. We are glad that Stephanie was able to straighten out the mistake with the dates, and provide you with the accommodations you needed. Thank you for your loyalty. Nothing makes us happier than to hear our guests tell us they will stay with us again. Have a great holiday season!...

West Hartford, Connecticut
Reviewed November 2, 2016

We were heading south on Interstate 81. This motel is located about 5 miles from that highway. We drove through Hagerstown to get there, but no big problem. One confusing element: we drove right past another Comfort Inn in Hagerstown, but our GPS assured us that we weren't at our destination yet. Sure enough, 1.6 miles further on was the...

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Helpful?
Thank CTsnowbird
ComfortSuitesTeam1, General Manager at Comfort Suites, responded to this review

Thank you for taking the time out of your busy day to post a review of the Comfort Suites. We agree that the fact that there is another hotel on this street with a similar name (Comfort Inn & Suites vs. Comfort Suites) is very confusing to our guests. This property has been in business much longer than the other,...

Yorktown, Indiana
Reviewed October 30, 2016 via mobile

A last minute booking when I was delayed leaving the DC area. I arrived at 9:00PM to find the night clerk smoking just outside the building door. I waited at the desk for a few minutes while she finished her cigarette and helped a couple get a cab. She was very friendly and helpful, though, and made the extra effort...

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Helpful?
1Thank Analogkid1958
ComfortSuitesTeam1, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to post your review of the Comfort Suites. I am very sorry that your experience with us was less than perfect. The staff on duty should have returned to the desk immediately to take care of the customers. Our guests are supposed to be our primary focus, and making them wait while we are...

Rome, New York
Reviewed October 20, 2016 via mobile

Rooms are nice, clean and comfortable. Unfortunately, the freezer in our fridge was almost completely frosted up so we could not refreeze our ice bags for our cooler. Biggest complaint is breakfast. Better get up early if you want anything hot, and not too late if you want anything at all! Breakfast service ends at 9am, earlier than most any...

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Helpful?
1Thank LWWill7999
ComfortSuitesTeam1, General Manager at Comfort Suites, responded to this review

Please accept our apologizes for the issues you encountered with the continental breakfast. I have spoken to the attendant about the need to keep things stocked and replenished during the hours of operation. It can be very difficult to judge how much food to make, and apparently we need to rethink how we are doing this. We do run the...

Montclair
Reviewed October 16, 2016 via mobile

For a quick stop this new Inn worked well. We had plenty of room to run our dog in the nearby fields and breakfast was fairly well done. Not eco friendly at all though; too much styrofoam & plastic. Hagerstown looked very historically interesting and we would love to return. Lots of Civil War history in the area.

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Helpful?
1Thank Laura525
ComfortSuitesTeam1, General Manager at Comfort Suites, responded to this review

Thank you for posting your review of the Comfort Suites. We are pleased to hear that you enjoyed your stay in Hagerstown. There is so much history here you could spends days touring the battlefields and visiting the museums and art galleries. There are also plenty of antique stores, along with the outlets and indoor mall. The styrofoam plates and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Breakfast Available
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the Comfort Suites Hagerstown.For history buffs you’ll find we are centrally located between three major Civil war battlefields and a Colonial Fort. Antietam National Battlefield is the closest and only a 15 minute drive. Harpers Ferry and Fort Frederick State Park are about a 25 minute drive with Gettysburg 39 miles from the hotel. This area also offers many historical attraction...s and museums.While in Hagerstown, sports fans can enjoy a baseball game at Municipal Stadium. Relax and take in a Suns game, the single-A affiliate of the Washington Nationals.Enjoy cultural attractions? Then you will want to visit the Washington County Museum of Fine Arts or spend an evening at The Maryland Theatre, home of the Maryland Symphony Orchestra.During your stay you will enjoy a 100% smoke free environment. Each large one room suite offers a microwave, refrigerator, coffee maker, iron and ironing board and hair dryers.Also included:Complementary hot breakfastIndoor pool and hot tubExercise roomFree wired and wireless high-speed internet access. ... more   less 

Additional Information about Comfort Suites

Address: 1801 Dual Hwy, Hagerstown, MD 21740-6649
Location: United States > Maryland > Hagerstown
Price Range: $68 - $109 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 75
Reservation Options:
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Also Known As:
Comfort Hotel Hagerstown
Comfort Suites Hagerstown
Hagerstown Comfort Suites
Hotel Style:
#5 Romantic Hotel in Hagerstown
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Questions & Answers

Questions? Get answers from Comfort Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms on the lowest floor have their own exit door - but you cannot re-enter via this door (unless you prop it open with some object)”
 of 5 bubbles CTsnowbird, Nov 2, 2016 | Read review
“Just go somewhere else!!!!!!!!!!!!!!!!!”
  • Blowout left by previous tenant
  • Zoomed in
 of 5 bubbles jgumms, Oct 9, 2016 | Read review
“Avoid rooms near ice-maker or elevator.”
 of 5 bubbles bit57, Oct 1, 2016 | Read review
“Stay away from first floor back door. Or find another hotel that is smoke free and has working locks”
 of 5 bubbles mas4467, Aug 23, 2016 | Read review
“Be sure to remember to ask for Pet-Friendly Room if needed”
 of 5 bubbles FlashandWW, Aug 19, 2016 | Read review
5 of 5
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