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Comfort Suites

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160 Reviews from our TripAdvisor Community

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Showing 158: English reviews
College Place, Washington
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We were in Hagerstown for a family event and had two rooms reserved. The rooms themselves were nice and very clean. The air was on and was quite chilly which is what we wanted, so that was good. We were on the third floor right beside the ice machine, so when things were a little quiet, I could hear people... More 

Helpful?
Thank Traveler4159
Winston Salem, North Carolina
Level Contributor
36 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Only one night here, but the bed was comfy, the comforter fluffy and the pillows were acceptable. All things I greatly care about! The room was fine. Spacious enough. As was the bathroom. The fan in the bathroom was a bit noisy, as was the air conditioner. It also got very cold in the middle of the night so we... More 

Helpful?
Thank glynisj2014
Oneida, New York
Level Contributor
30 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We stopped here on our way driving north. We got a basement room. The air was not on when we arrived in our room so it took most of the night to cool the room down. Room was clean and comfortable. Had a weird smell. Breakfast was not great. We've had better at hotels of this caliber. I wouldn't vacation... More 

Helpful?
Thank apr68
Milwaukee, Wisconsin
Level Contributor
94 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here while visiting family that lived in Hagerstown. The rooms themselves were comfortable enough: you get a fridge, a microwave, a 30some inch TV, and an alarm clock with an aux in cord. They offer a breakfast of sorts as well. The fitness center is basic (the treadmill needs work) and the side door's swipe entry lock doesn't work.... More 

Helpful?
Thank Bernard G
ComfortSuitesTeam1, Manager at Comfort Suites, responded to this review

Thank you for your review. We had our maintenance staff look into the issues you mentioned. Upon further review, the side door swipe is functioning normally. The treadmill is working as well. Regarding the staff's presence, we try to do our best to make sure every guest gets all their needs taken care off and our staff was helping other... More 

Boardman, Ohio
Level Contributor
62 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We usually stay at a different hotel when we are in Hagerstown but I could not remember the name. So we picked this one because of the ratings and price. It was clean and everything worked as it should. Breakfast was good with a variety of foods. There were only two minor noise problems: The person next door had two... More 

Helpful?
Thank NonieMcD
ComfortSuitesTeam1, Manager at Comfort Suites, responded to this review

Thank you so much for your review! Regarding the noise, I am glad it stopped, but if it persisted, the front desk staff would have made sure it was handled accordingly so all our guests can get a good nights sleep. More 

Muncie, Indiana
Level Contributor
52 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

The motel was easy to find. The room was very clean & pleasant. The staff was very kind & easy to deal with. I would recommend this motel. I would stay here again if I ever come back this way. I did not eat breakfast at the hotel but it sure smelled good.

Helpful?
Thank Janet R
ComfortSuitesTeam1, Manager at Comfort Suites, responded to this review

We are so glad you enjoyed your stay! If you ever find yourself heading to Cape Cod again, we would love to have you back here again! Maybe next time you can try our scrumptious breakfast :) More 

Bay City, Michigan
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Stayed here recently due to its proximity to the hospital. Okay hotel with a pleasant staff and clean, comfortable rooms. Had some trouble with cabs shuttling to hospital, as there is a Comfort Inn & Suites just down the road.

Helpful?
Thank Arbsdad
ComfortSuitesTeam1, Manager at Comfort Suites, responded to this review

I apologize about the names. Yes, there is a Comfort Inn & Suites in town farther away and we are the Comfort Suites located right off exit 32B. More 

Ashland, Virginia
1 review
1 of 5 stars Reviewed 4 weeks ago via mobile

HORRIBLE!!! We were in the "handicap" accessible room & I had to call the front desk to remove furniture so my husband could get in with his wheelchair. The bathroom floor looked like it was mopped with cooking oil. A room for 4 people and they left 1 wash cloth in the bathroom, 1 hand towel & 4 towels. Shouldn't... More 

Helpful?
Thank twoandnomore
ComfortSuitesTeam1, Manager at Comfort Suites, responded to this review

I apologize about your recent experience. This is not acceptable as we do our best to maintain the highest standards. In your case we failed. I spoke to the housekeeping staff about the numbers of towels that need to be put. There should be sufficient wash cloths and hand towels for guests in the room. If you can give us... More 

Muncie, Indiana
Level Contributor
64 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 stars Reviewed 4 weeks ago

After a long day on the road this was just the place we needed. For $89 we had a very clean and comfortable double room, microwave, refrigerator, and a hot breakfast the next morning. Although we arrived just ten minutes before breakfast ended, the attendant offered to make us whatever we wanted, as they were running low on some items.... More 

Helpful?
Thank sharonjxn2
ComfortSuitesTeam1, Manager at Comfort Suites, responded to this review

Thank you so much for the kind words!! I share your compliments with the breakfast attendant and she was thrilled you enjoyed your stay. Please come back and visit us again. More 

Knoxville,TN, United Arab Emirates
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 20, 2016

Checked in on a Sunday evening in 3 minutes! The 2nd shift desk clerk was very professional and friendly. The kids enjoyed the pool, although the water temperature is always very cool, too cool, at this location. The breakfast attendant on June 13 was fantastic! The business center came in very handy. If traveling through Hagerstown, you would really enjoy... More 

Helpful?
1 Thank Timothy F
ComfortSuitesTeam1, Manager at Comfort Suites, responded to this review

So happy you enjoyed your stay! Please come back and visit us again. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the Comfort Suites Hagerstown.For history buffs you’ll find we are centrally located between three major Civil war battlefields and a Colonial Fort. Antietam National Battlefield is the closest and only a 15 minute drive. Harpers Ferry and Fort Frederick State Park are about a 25 minute drive with Gettysburg 39 miles from the hotel. This area also offers many historical attraction...s and museums.While in Hagerstown, sports fans can enjoy a baseball game at Municipal Stadium. Relax and take in a Suns game, the single-A affiliate of the Washington Nationals.Enjoy cultural attractions? Then you will want to visit the Washington County Museum of Fine Arts or spend an evening at The Maryland Theatre, home of the Maryland Symphony Orchestra.During your stay you will enjoy a 100% smoke free environment. Each large one room suite offers a microwave, refrigerator, coffee maker, iron and ironing board and hair dryers.Also included:Complementary hot breakfastIndoor pool and hot tubExercise roomFree wired and wireless high-speed internet access. ... more   less 

Additional Information about Comfort Suites

Address: 1801 Dual Hwy, Hagerstown, MD 21740
Location: United States > Maryland > Hagerstown
Price Range: $79 - $117 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 75
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Also Known As:
Comfort Hotel Hagerstown
Comfort Suites Hagerstown
Hagerstown Comfort Suites
Hotel Style:
#5 Romantic Hotel in Hagerstown
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