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Hampton Inn Hagerstown

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Hampton Inn Hagerstown
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633 Reviews from our TripAdvisor Community

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Showing 627: English reviews
Maryland, United States
Reviewed yesterday NEW

easy to book, easy to find, quick access from interstate, well maintained, very good breakfast. Grocery store across the road, nearby restaurants 10 minutes to downtown 10 - 15 minutes to Premium Outlets or Hagerstown Mall

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Helpful?
Thank 697terris
Washington DC, District of Columbia
Reviewed 4 days ago NEW

I am short of calling this lady's attitude at the front desk when I checked in a term reserved for those who would have existed during the pre-WWII or WWII era, and who by now should be mostly extinct. Ruined my night checking in a hotel which is part of my favorite hotel chain. Guess this is a perfect display...

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Helpful?
Thank Debra L
James B, General Manager at Hampton Inn Hagerstown, responded to this review

Thank you very much for the review. We take all comments and reviews very seriously. I would like to apologize for what happened when you checked in. This is not the type of service that one would expect at our hotel. Thank you for making us aware of this. We will be in touch with you concerning this matter.

Minneapolis, Minnesota
Reviewed 5 days ago NEW

I was in this area for work and this was a very pleasant place to stay for work. Like most Hamptons, the facility was very nice, but what stood out here was the service. The folks working here were exceptionally friendly. Good workout room, nice rooms with easy to use blinds and some nice Tivoli lighting on top of the...

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Helpful?
Thank FreezinginMinnes0ta
James B, General Manager at Hampton Inn Hagerstown, responded to this review

Thank you for the review. Giving exceptional service to make our guests happy is what we are all about. Thank you for choosing to use us for your business travel. We look forward to having you stay with us in the future.

Reviewed 1 week ago

I found the Hampton Inn on Dual Highway in Hagerstown, MD to be the perfect location for attending a family event over Thanksgiving weekend. The front desk person was welcoming, my room was spotless, quiet & comfortable with a nicely done updated feel. HHonors complimentary WiFi was suitable for my needs. The room itself was well-equipped with a TV, microwave,...

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Helpful?
Thank Arivaca
James B, General Manager at Hampton Inn Hagerstown, responded to this review

Thank you for taking the time to review our hotel. Our staff appreciates your kind words and choosing to stay with us over the holiday. We hope you enjoyed your visit with family and look forward to having you stay with us in the future.

Waldorf, Maryland
Reviewed 1 week ago

We stayed here for Thanksgiving and the day after, this hotel has to be one of the best I have stayed in. The staff the room, the breakfast, I was very happy with my stay here. My wife was even impressed and that doesn't happen to often.

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Helpful?
Thank James M
James B, General Manager at Hampton Inn Hagerstown, responded to this review

Thank you for taking the time to review our hotel. Our staff works very hard and we are happy it shows. We are happy we got your wife's approval. Look forward to having you stay with us in the future.

Washington, Pennsylvania
Reviewed 1 week ago

Came to Hagarstown to visit family for Thanksgiving. They live in Martinsburg, WVA and were expecting a full house. We stayed in this location as it offered us easy access to a race at a nearby college and quick access to the local Elks Club where lunch was scheduled the next day. Bed was VERY COMFORTABLE. This hotel was clean,...

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Helpful?
Thank ericpF7424SS
James B, General Manager at Hampton Inn Hagerstown, responded to this review

Thank you for choosing to stay with us and writing a review. We hope you enjoyed spending time with family over Thanksgiving. We look forward to having you stay with us again.

Clinton, North Carolina
Reviewed 1 week ago

Excellent service, quality of breakdast food. Great value for your money!! I have come to trust Hampton Inn over the years and it is our first choice, i have not been dissapointed yet!! Rooms are always clean, people great and overall great service.

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Helpful?
Thank 849evelyns
James B, General Manager at Hampton Inn Hagerstown, responded to this review

Thank you for your kind words. We appreciate your loyalty to the Hampton Brand. It is great to hear that you find consistently clean, comfortable and friendly hotels. Please come back again.

Reviewed 2 weeks ago

Nice hotel with location near transportation lines, good restaurants, and any other type store you might need. Room was very nice and comfortable, the lobby was nice, and the eating area was clean. Staff at check in were very helpful, friendly, and willing to accommodate all requests.

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Helpful?
Thank robertv552
James B, General Manager at Hampton Inn Hagerstown, responded to this review

Thank you for the review. Our hotel is in a great location and we work hard to make it clean and comfortable. Please come back again.

North Bay, Canada
Reviewed 2 weeks ago

It was a good night stay room was clean and comfortable . Staff was helpful and friendly . We always stay one on the road while going to VA . To visit my son daughter in law and granddaughter . My only complaint is we just got a small dog and this hotel does not allow pets . We did...

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Helpful?
1Thank 712debrag
James B, General Manager at Hampton Inn Hagerstown, responded to this review

Thank you for taking the time to review our hotel. Our goal is to offer a clean, comfortable hotel with friendly service. Hope you had a great time visiting with family. Please come back again.

Raleigh nc
Reviewed 2 weeks ago

Reservations got screwed up. Made online and then I called for confirmation number and was told that I didn't have one. Made another one. When I arrived at hotel she had two reservations. She cancelled one. Hopefully I don't end up with two charges.

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Helpful?
Thank martham183
James B, General Manager at Hampton Inn Hagerstown, responded to this review

Thank you for the review. Let us know if you have any billing issues. We are glad you liked our hotel. Please come back again.

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Whether in the area for business or pleasure, the Hampton Inn Hagerstown is the perfect place to stay. A short 10 miles from the Washington County Regional Airport and 2 miles from downtown, this hotel provides easy access to any Hagerstown destination. Start your day with a free hot breakfast before hitting the town to talk in all the historical attractions. When the day is done, wind down with a dip in the pool or a run in the fitness center before settling in your clean and fresh Hampton bed. ... more   less 

Additional Information about Hampton Inn Hagerstown

Address: 1716 Dual Hwy, Hagerstown, MD 21740-6635
Location: United States > Maryland > Hagerstown
Price Range: $88 - $111 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Hagerstown 2.5*
Number of rooms: 118
Reservation Options:
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Also Known As:
Hampton Hotel Hagerstown
Hagerstown Hampton Inn
Hotel Style:
#2 Romantic Hotel in Hagerstown
#2 Business Hotel in Hagerstown
#3 Family Hotel in Hagerstown
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Questions & Answers

Here's what travelers have asked, with answers from Hampton Inn Hagerstown staff and other travelers.
6 questions
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Yonkers, New York
1 month ago
3 months ago
Baltimore, Maryland
5 months ago
Maryland
7 months ago
over a year ago

See all questions (6)

Questions? Get answers from Hampton Inn Hagerstown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The rooms overlooking the pool are more insulated from outside traffic.”
 of 5 bubbles mpofirefighter, 3 weeks ago | Read review
“I would suggest a room away from the elevators. Other than that, you would be fine.”
 of 5 bubbles Lisarae13, 4 weeks ago | Read review
“we were on the 4th floor......”
 of 5 bubbles suemcd123, Nov 1, 2016 | Read review
“If disabled ask for a room close to the elevator”
 of 5 bubbles niter2016, Oct 22, 2016 | Read review
“Book a king room if you will work at the desk.”
 of 5 bubbles SBCCA, Oct 16, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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