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BEST WESTERN Grand Venice Hotel Wedding & Conference Center

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BEST WESTERN Grand Venice Hotel Wedding & Conference Center
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325 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Grand Venice Hotel Wedding & Conference Center
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Showing 318: English reviews
California
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 24, 2014 via mobile

I stayed at this Best Western because I love the Best Western brand and it was close to where I needed to be on business. The front desk receptionist at check in was very nice and made me feel welcome but unfortunately I forgot her name. As I went to the room, the general manager Viktor made sure to introduce... More 

Helpful?
Thank CaliforniaHope22
venicegrand, Director of Sales at BEST WESTERN Grand Venice Hotel Wedding & Conference Center, responded to this review

Dear California Hope 22, Thank you for your recent review regarding your stay at our hotel!! We always appreciate hearing back from our guests! We are thrilled that you enjoyed your stay and that our hospitable staff was able to make your stay even more welcoming! We do hope that if you are ever in the area again, that you... More 

Kent, Ohio
Level Contributor
77 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed September 15, 2014

We stayed in the Best Western in Hagerstown for a Labor Day weekend. We got a great price for the night on priceline. The hotel is easy to find, the staff is very nice and professional. The rooms were spacious and clean with super comfy beds. Even though the bathroom seemed updated, the paint was a little worn out. Standard... More 

Helpful?
Thank Owieca
venicegrand, Director of Sales at BEST WESTERN Grand Venice Hotel Wedding & Conference Center, responded to this review

Thank you so much for your recent review! We always appreciate hearing back from our customers! We are pleased to hear that you enjoyed your stay and everything was to your satisfaction. We strive to ensure a comfortable stay for our guests! We hope that you will consider staying with us once again if ever in the area! Thank you... More 

St. Catharines, Canada
Level Contributor
6 reviews
4 of 5 stars Reviewed September 15, 2014

great staff made hotel experience a real pleasure. would stay here again. was a real good location when returning from Myrtle Beach. Lots of shopping and some very good reastaurants close by. there is also a beautiful part close by.

Review collected in partnership with Best Western

Helpful?
Thank Robert B
venicegrand, Director of Sales at BEST WESTERN Grand Venice Hotel Wedding & Conference Center, responded to this review

Thank you so much for your recent review! We always appreciate hearing back from our customers! We are pleased to hear that you enjoyed your stay and everything was to your satisfaction. We strive to ensure a comfortable stay for our guests! We hope that you will consider staying with us once again if ever in the area! Thank you... More 

Coventry, CT
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed September 11, 2014

We stayed overnight at the "Grand" Venice on a trip South for a family function. The hotel advertised itself as having almost innumerable amenities and gives the impression (online) that it is, in fact, rather "grand". While it's certainly not poor, only the foyer gives a grand impression. Beyond that, the hotel was quite average and lacking in some respects... More 

Helpful?
Thank Eur0pean_Traveler07
venicegrand, Director of Sales at BEST WESTERN Grand Venice Hotel Wedding & Conference Center, responded to this review

Thank you for your recent review, we always appreciate hearing back from our customers! I truly apologize that your stay was not what you had expected, and want to assure you that I will take your concerns and address them with the appropriate staff to rectify these situations. Again, we are sorry for any inconvenience you experienced while we were... More 

Rockville,Md., United States
Level Contributor
23 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed September 8, 2014

This Best Western offers a great advantage as you travel to DC, Baltimore or Dulles Airport. Easy to find and staff is always very anxious to please ! There are dozens of great restaurants on Dual highway !

Review collected in partnership with Best Western

Helpful?
Thank William L
venicegrand, Director of Sales at BEST WESTERN Grand Venice Hotel Wedding & Conference Center, responded to this review

Thank you for your recent review, we always appreciate hearing back from our guests! We especially appreciate hearing when guests have enjoyed there stay! Thank you again for staying with us, and we hope we will see you on your next trip through the area!!! More 

hagerstown, United States
1 review
5 of 5 stars Reviewed August 26, 2014

the staff and location of this hotel are amazing. I use the hotel every time I am in Hagerstown md. I have seen wedding receptions there and also have gone for my own personal use. The atmosphere is very relaxing and when I use the internet is very speedy and has great service.

Review collected in partnership with Best Western

Helpful?
Thank Stephanie G
venicegrand, Director of Sales at BEST WESTERN Grand Venice Hotel Wedding & Conference Center, responded to this review

Thank you for your recent review, we always appreciate hearing back from our guests! We are thrilled that you enjoyed your stay and that you visit us regularly when traveling through the area! I hope that we continue to meet your expectations and provide you with superior customer service! Thank you again for your feedback, we hope to see you... More 

Lewistown
Level Contributor
100 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed August 25, 2014

One night stopover. Very nice hotel. Some areas in the room needed a little sprucing up (few scuffed, scrapes in the paint) and the bathroom sink must have been recently replaced as there were missing tiles all around the sink. Otherwise it was very nice for the money we paid. The room was large and bed was comfortable. Breakfast was... More 

Review collected in partnership with Best Western

Helpful?
Thank WheelerFamily805
venicegrand, Director of Sales at BEST WESTERN Grand Venice Hotel Wedding & Conference Center, responded to this review

Thank you for your recent review, we always appreciate hearing back from our guests! We are glad that you enjoyed your stay, and you are correct the sinks in the bathrooms have been recently replaced, and please know that all tile work has since been completed! We hope that if you are ever in the area again, that you will... More 

Cambridge, Canada
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed August 22, 2014 via mobile

We stayed here for one night, but the room we got smelled damp and stuffy. The bathroom smelled like someone left a wet towel lying in there for days, and the smell wafted into the main room area. The lights weren't very bright and the room felt dark and dim at night. The free breakfast was very good though. Fresh... More 

Helpful?
Thank Emily C
venicegrand, Director of Sales at BEST WESTERN Grand Venice Hotel Wedding & Conference Center, responded to this review

Thank you for your recent review, we always appreciate hearing back from our guests! I do apologize that your stay didn't meet your expectations, and please know that I have taken your concerns and addressed them with our staff so that we can continually upgrade our service and provide a superior product! Thank you again for your feedback! More 

Richmond, United States
Level Contributor
7 reviews
7 hotel reviews
4 of 5 stars Reviewed August 12, 2014

Best Western Grand Venice Hotel and Conference Center is a very good value for the money - pleasant and helpful staff, comfortable bed, pleasant rooms, nice appearance. It's in a good location near major roadways if you are going to a place like Gettysburg as I was. I'll continue to stay there when I'm in the area.

Review collected in partnership with Best Western

Helpful?
Thank Tom H
venicegrand, Director of Sales at BEST WESTERN Grand Venice Hotel Wedding & Conference Center, responded to this review

Thank you for your recent review, we always appreciate hearing back from our guests! We are thrilled that you have enjoyed staying with us, and appreciate that you visit us regularly when traveling through the area! We hope to see you again soon! More 

Pueblo
Level Contributor
29 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed August 8, 2014 via mobile

The hotel needed some renovations and my room looked it, but Michelle at the front desk made out trip great. She was so helpful during booking and checkout. She made the stay worth it. Thanks Michelle!

Helpful?
Thank Superb423
venicegrand, Director of Sales at BEST WESTERN Grand Venice Hotel Wedding & Conference Center, responded to this review

Thank you for your recent review, we always appreciate hearing back from our guests! Additionally it is appreciated when guests mention staff by name, we strive hard to provide excellent service and when our guests recognize staff members it allows us to also recognize those staff members for their excellent work! Thank you again, and we hope that if you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about BEST WESTERN Grand Venice Hotel Wedding & Conference Center

Address: 431 Dual Hwy, Hagerstown, MD 21740-5713
Location: United States > Maryland > Hagerstown
Price Range: $73 - $90 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Grand Venice Hotel Wedding & Conference Center 2.5*
Number of rooms: 86
Reservation Options:
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Also Known As:
Best Western Hagerstown
Hagerstown Best Western
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