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BEST WESTERN Grand Venice Hotel Wedding & Conference Center

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431 Dual Highway, Hagerstown, MD 21740-2601
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1 room 1 adult
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BEST WESTERN Grand Venice Hotel Wedding & Conference Center
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280 Reviews from our TripAdvisor Community

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Hollins
1 review
4 of 5 stars Reviewed 2 weeks ago

Extremely courteous staff, breakfast was very good and the hotel was clean. It was very convenient for what we were there for to restaurants. We would suggest this hotel to friends and family. Enjoyed the stay, even though it was short

Review collected in partnership with Best Western

Helpful?
Thank Karen M
Chattanooga
Level Contributor
147 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Room was comfortable and quiet but was showing some signs of wear. Baseboard was peeling and footstool for chair was stained. Reasonable location not far from highway and with some restaurants in area.

Helpful?
Thank hamiltonbergen
Huron, Ohio
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

I take cruises out of Baltimore often and I always stay at this hotel on my travel from Ohio to Baltimore. Its a good miles stop and the hotel is always a nice place to stay. I like the kindness of the employees. Things all work in the hotel and its always quiet. Rooms are well attended and clean. I... More 

Review collected in partnership with Best Western

Helpful?
Thank Robert W
Viktor N, General Manager at BEST WESTERN Grand Venice Hotel Wedding & Conference Center, responded to this review

Dear Robert W. Thank you so much for your feedback concerning your recent stay at our property. We pride ourselves on providing superior guest satisfaction and excellent customer care and it pleases us when we have managed to do so. If you are ever in our area again, please do not hesitate to give me a call at 301-733-0830 ext... More 

Level Contributor
18 reviews
4 hotel reviews
3 of 5 stars Reviewed December 30, 2015 via mobile

This hotel was once lovely from the look of it. It still has a friendly staff though the desk clerk was all alone the night we booked in. The TV didn't work and no one could fix it. The room was only clean in the middle and the roof was leaking in the corridor between the hotel and the attached... More 

Helpful?
Thank Fran C
Viktor N, General Manager at BEST WESTERN Grand Venice Hotel Wedding & Conference Center, responded to this review

Dear Fran C Thank you for taking a moment to provide feedback concerning your recent stay at our property. We appreciate the time you took from your schedule to do so as guest feedback provides us with a litmus test on what can be improved and what SHOULD be improved as well as what meets or exceeds our guests expectations.... More 

1 review
1 of 5 stars Reviewed December 23, 2015 via mobile

Me and my wife came here to Hagerstown from New Mexico for the holidays at first it seemed like a very nice motel we was in room 379, as me and my wife was intimate I know this little bugs crawling on the bed I alert the front desk, and they had comp my room for one day and moved... More 

Helpful?
Thank Kristine H

Travelers are raving about these Hagerstown hotels

Rockville,Md., United States
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 22, 2015

Hagerstown Best Western Conference Center always provides an excellent stay with friendly, helpful staff members ! Viktor and front desk managers Calvin and Michelle are always great! In addition, this hotel has a great location on Rt. 70 east/ west !

Review collected in partnership with Best Western

Helpful?
Thank William L
Viktor N, General Manager at BEST WESTERN Grand Venice Hotel Wedding & Conference Center, responded to this review

Dear William L. Thank you so much for your feedback concerning your recent stay at our property. We pride ourselves on providing superior guest satisfaction and excellent customer care and it pleases us when we have managed to do so. If you are ever in our area again, please do not hesitate to give me a call at 301-733-0830 ext... More 

Laurel, Maryland
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed December 14, 2015

Discovered this gem of a hotel while staying overnight in Hagerstown, MD. The King Suite with the whirlpool was spacious and comfortable and the whirlpool was perfect for relaxing after a day and evening of dancing.

Review collected in partnership with Best Western

Helpful?
Thank jandddavis
Viktor N, General Manager at BEST WESTERN Grand Venice Hotel Wedding & Conference Center, responded to this review

Dear jandddavis Thank you so much for your feedback concerning your recent stay at our property. We pride ourselves on providing superior guest satisfaction and excellent customer care and it pleases us when we have managed to do so. If you are ever in our area again, please do not hesitate to give me a call at 301-733-0830 ext 215.... More 

1 review
5 of 5 stars Reviewed December 7, 2015

We stayed here on a Friday Night in early December 2015. Just by chance I found it on Hotels.com as a Special price for $64.00 for 3 Adults in a Non-Smoking room with 2 Queen Beds. Arrived around 7:00 PM to find a Beautiful Entrance that was easy to locate with close parking. Check in was very friendly and fast.... More 

Helpful?
Thank Steve M
Viktor N, General Manager at BEST WESTERN Grand Venice Hotel Wedding & Conference Center, responded to this review

Dear Steve M Thank you so much for your feedback concerning your recent stay at our property. We pride ourselves on providing superior guest satisfaction and excellent customer care and it pleases us when we have managed to do so. I made it a point to show your review to our Breakfast attendant. It made her smile and brightened her... More 

Baltimore, United States
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed November 30, 2015

This property is lacking in many areas. Check-in was ok but when I got to the floor it had a very strong cigarette odor and it was to be a non-smoking floor. When I mentioned this to the front desk I was advised this was the only room available (I got there at 3:30 PM so plenty of time to... More 

Helpful?
Thank Christopher F
Viktor N, General Manager at BEST WESTERN Grand Venice Hotel Wedding & Conference Center, responded to this review

Thank you for taking a moment to provide feedback concerning your recent stay at our property. We appreciate the time you took from your schedule to do so as guest feedback provides us with a litmus test on what can be improved and what SHOULD be improved as well as what meets or exceeds our guests expectations. In your case... More 

Los Angeles, United States
1 review
5 of 5 stars Reviewed November 19, 2015

I was greeted by a very helpful and polite front deskman. The room, was large, clean, and comfortable. The complimentary breakfast was better than average for a comparably priced hotel. Excellent value for the money!

Review collected in partnership with Best Western

Helpful?
Thank Neil W
Viktor N, General Manager at BEST WESTERN Grand Venice Hotel Wedding & Conference Center, responded to this review

Dear Neil W. Thank you so much for your feedback concerning your recent stay at our property. We pride ourselves on providing superior guest satisfaction and excellent customer care and it pleases us when we have managed to do so. If you are ever in our area again, please do not hesitate to give me a call at 301-733-0830 ext... More 

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