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BEST WESTERN Grand Venice Hotel Wedding & Conference Center

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BEST WESTERN Grand Venice Hotel Wedding & Conference Center
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325 Reviews from our TripAdvisor Community

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Showing 318: English reviews
Milton, United States
5 of 5 stars Reviewed yesterday NEW

We had a great time and we would go back. It put us close to the area that we wanted to be near. We were able to see the things we wanted to there. It also was right on the route home. The breakfast that we had made it so that we were able to make the trip home before... More 

Review collected in partnership with Best Western

Helpful?
Thank Russ D
1 review
1 of 5 stars Reviewed 1 week ago

The room was awful. Some tile was missing in the bathroom. The room smelled like smoke. The soaking tub seemed dirty. The decor was dated and the only new thing in the room seemed to be the TV. The room was old and it was a king suite which I thought would be nicer but it was a time warp.... More 

Review collected in partnership with Best Western

Helpful?
Thank 158krystalt
Viktor N, General Manager at BEST WESTERN Grand Venice Hotel Wedding & Conference Center, responded to this review

158Krystalt, I am very sorry for your terrible experience you had during your stay with us. We are currently under renovations for all new bathrooms. We are replacing the bathroom tiles and getting all new bathtubs. And we are reviewing what we need to do to update the room decor. Again I apologize for your negative stay with us, if... More 

Travelers are raving about these Hagerstown hotels

Kentucky
Level Contributor
142 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Ran upon this hotel after getting off the interstate. A little out of the way but it was the first place we came to. Everything was to our liking, nice and clean. The desk person was friendly and helpful. We got a good nights sleep before hitting the road early. Was very surprised at some of the negative comments. Would... More 

Helpful?
Thank Lynn60
Viktor N, General Manager at BEST WESTERN Grand Venice Hotel Wedding & Conference Center, responded to this review

Thank you Lynn!!! Your satisfaction is our number one priority!!! We hope to see you again! More 

Waldorf, Maryland
2 reviews
3 of 5 stars Reviewed 4 weeks ago

my husband likes to watch TV after a day of traveling to help him relax and this hotel had a very short list of available stations and not even one premium movie choice. the curtains only had white sheers in the center and the lights came through all night while I was trying to sleep.

Review collected in partnership with Best Western

Helpful?
Thank vickia624
Viktor N, General Manager at BEST WESTERN Grand Venice Hotel Wedding & Conference Center, responded to this review

vickia624, I am sorry your stay was not up to par to what we always want for our guests. We have recently switched to Directv, and we have over 100 channels and 8 HBO channels along with 5 Cinemax channels. I'm not sure as to why you didn't see those channels but if you are ever in town again please... More 

Lagos, Nigeria
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago

The hotel was very close to the main road, just a short turn off it. It was located on a clear, open landscape. The reception staff were friendly enough. Breakfast in the restaurant was nice. The rooms were comfortable. From the rooms on any side of the hotel you could get a good view of the city landscape. Just across... More 

Helpful?
Thank walron21
Viktor N, General Manager at BEST WESTERN Grand Venice Hotel Wedding & Conference Center, responded to this review

Thank you for the review!! We hope to see you again and give you another different awesome view!! More 

Wilkesboro, North Carolina
Level Contributor
85 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed August 15, 2016 via mobile

This Motel was very nice everything worked the room was very nice and cool when I arrived the staff is very friendly and helpful with finding places to eat in the area I would definitely recommend this place in the future

Helpful?
Thank Mitch D
Viktor N, General Manager at BEST WESTERN Grand Venice Hotel Wedding & Conference Center, responded to this review

Thank you Mitch!! We hope to have you here again! Cheers! More 

Reading, United States
2 reviews
3 of 5 stars Reviewed August 15, 2016

Nice clean hotel, but needs updating and attention to small items that were damaged or broken. The exhaust fan was noisy, and the knob was missing from the heat lamp in bathroom ceiling. It was nice to have a diner attached, but the hallway from the hotel to the diner was disgusting.

Review collected in partnership with Best Western

Helpful?
Thank Jeffrey W
Cedarhurst, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed August 13, 2016

Had a multitude of issues ... broken phone, broken A/C unit which thankfully got fixed. Windows do not open and "air freshener" that had been used in room was so strong it made me nauseous. Carpet was badly torn in my room. Bathroom fan comes on with the light and was way too noisy. Breakfast area was attended to, yet... More 

Review collected in partnership with Best Western

Helpful?
Thank wparits
Joppa, United States
1 review
4 of 5 stars Reviewed August 9, 2016

The hotel was convenient to the hospital where our daughter had our first grandchild. It was nice to be able to eat breakfast before we went to visit. The Hagerstown Family Diner is attached to the hotel and had many dinner options that we enjoyed and had a senior menu that was very reasonable.

Review collected in partnership with Best Western

Helpful?
Thank Constance R W
ottawa, Canada
1 review
1 of 5 stars Reviewed August 9, 2016

The Hotel was terrible from the lobby on. The roof was falling apart and there were buckets to catch the water as it fell. All the ceiling tiles were either falling down or water stained. There was a huge water stain right outside our door. the hotel room was not cleaned very well, there was dust and dirt behind every... More 

Review collected in partnership with Best Western

Helpful?
Thank Lee S
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about BEST WESTERN Grand Venice Hotel Wedding & Conference Center

Address: 431 Dual Hwy, Hagerstown, MD 21740-5713
Location: United States > Maryland > Hagerstown
Price Range: $73 - $90 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Grand Venice Hotel Wedding & Conference Center 2.5*
Number of rooms: 86
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Also Known As:
Best Western Hagerstown
Hagerstown Best Western
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