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SpringHill Suites Hagerstown

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17280 Valley Mall Road, Hagerstown, MD 21740
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1 room 1 adult
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207 Reviews from our TripAdvisor Community

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Huntingtown, MD
Level Contributor
91 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
5 of 5 stars Reviewed 1 week ago

We made reservations at the SpringHill Suites because we were going skiing at WhiteTail Resort the next day. We reserved a two-queen suite. The hotel property is collocated in Valley Mall, literally right next to a Courtyard by Marriott. The lobby was clean and nice. The room was clean, nice, well laid-out. My son went down to work out in... More 

Helpful?
Thank HuntingtownTraveler
Bowie, Maryland
Level Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 5 weeks ago via mobile

Spacious and clean room, comfortable bed, hot shower, fridge and microwave were exactly as expected. The room was very consistent with other Springhill Suites. The wifi was strong enough to serve all 5 of our devices. The breakfast was okay - scrambled eggs, waffles, yogurt, cereal, apples, bananas milk and juice, but I don't remember seeing any breakfast meat. The... More 

Helpful?
Thank MarylandHockeyDad
Virginia
Level Contributor
163 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
5 of 5 stars Reviewed January 4, 2016

We are no strangers to Springhill / Residence / Courtyards properties as platinum. This one gets the five stars for consistently friendly and excellent service along with services offered. On all observations, the front desk staff were courteous to guests and greeted us on arrival/return. Breakfast options were quite good and they had a dedicated area separate from seating. Pool/exercise... More 

Helpful?
Thank Hatzlacha
Level Contributor
88 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed January 3, 2016 via mobile

We stayed here for one night just after Christmas. We love that the staff did their best to accomodate our need for a quiet room. The room itself was clean and confortable and just what we expected from a SpringHill Suites. The dispensers in the shower were a little unexpected in that there is only shower gel and no soap,... More 

Helpful?
Thank apojudy
Fort Mill, South Carolina
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed December 30, 2015

Stayed twice on way up and back to see family for Christmas. Hotel is very clean. Staff were friendly. Great location with the Mall right there and TONS of restaurants to pick up. Plus easy on/off from I-81. Liked it so much the first time that we stayed there on the way back.

Helpful?
Thank FLKeysdaydreamin
Ottawa, Canada
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed December 30, 2015

Room was clean and comfortable. Staff were very helpful and ready to anewer any questions we had. It was a good stopover after a long drive to the southern states. Usual fare for breakfast. We didn't use pool but it looked ok.

Helpful?
Thank MarDav2011
Kuttawa, Kentucky
Level Contributor
141 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed December 20, 2015 via mobile

It was clean and felt very safe. The sheets had "pilling" on them which was uncomfortable. The shower uses European style dispensers for soap and shampoo but ours didn't work properly. The climate system was noisy. It wasn't a terrible stay, just not what we are accustomed to.

Helpful?
Thank LarryW2
Hagerstown M, Manager at SpringHill Suites Hagerstown, responded to this review

Thank you for taking the time to share your recent experience at the SpringHill Suites Hagerstown with me. We are currently a test property for the new dispensers, and I appreciate your valued feedback and will share with our appropriate hotel team. We hope to serve you again whenever your travels bring you back to Hagerstown! More 

Irvington, Virginia
Level Contributor
55 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed November 27, 2015

This was for an overnight only but it was just what we expected -- and that's just fine! the room was spotless, the service staff very nice indeed at check-in. Breakfast was just fine -- and ready early, which was great as we had an early start planned. All in all fine.

Helpful?
Thank DnYC176
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 13, 2015

Needed a place to stay after driving 715 miles in one day. On my own. Very safe location and always a dependable Marriott hotel. Very comfortable bed and pillows. Hotel quiet even though full. Kitchenette worked out as I bought a couple of items at the Marriott Market Place as too tired to go out for dinner. Delicious full breakfast... More 

Helpful?
Thank Carla V
South Jersey,
Level Contributor
95 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed October 12, 2015

A newer facility next to the Courtyard. Mall in same parking lot with lots of shops and retaurants across the way. Good front desk service and very clean room. We were here for a weekend night. I would definately stay there again.

Helpful?
Thank WARNINGSHOTBILL
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